Bonjour! Recording on the road this week in Paris, France. We have recorded many topics on Behavior-Based Safety and specifically the observation portion of the initiative. After all it is the engine of the average process. However, consider that conducting observations is not the only source of energy and there is not one type of observation strategy. There are several methodologies and practices. What works for one organization won’t necessarily work for another. Moreover what works for one site will not often continue to work later on. If you are still observing in the exact same manner that you did when the process started, than I have to question, is the process is still having the desired impact? An approach like this should have a positive impact on your culture and thus your culture should be enhanced, and so should the strategies.
This then means that we need to continue to enhance our tools to facilitate future gains. Peter Drucker said in his book The Essential Drucker, “Success always makes obsolete the very behavior that achieved it. It always creates new realities. It always creates, above all, its own and different problems. Only the fairy tale ends, ‘They lived happily ever after.’” So let’s consider there are 5 major observation strategies for Behavior Based Safety and Terry and I sat down recently and discussed these. I hope this gets you to consider other options to accomplish success with your Behavior-Based Safety process. Here’s how the conversation went…
Guten Tag! Recording on the road this week in Basel, Switzerland. We have assessed and worked with all major methodologies of Behavior-Based Safety (Behaviour-Based Safety, BBS, Behavioral Safety, etc). Regardless of the effectiveness of the methodology, it is easy for processes to lose the drive for results, and fall into the process orientation. What I’m referring to is cranking the process, requiring more and more observations without measuring the impact on results. There is a principle in performance management that says “be careful what you measure, because people will work towards the measurements”.
If the only thing you measure in a Behavior-Based Safety process is the number of observations, then it is likely that you will get your numberes, but will they be quality observations; and will those numbers improve safety, or just crank a process? So years ago this brought us to start asking the question “What Triggers an Observation in Behavior-Based Safety?” We often find that the answer to this question provides insight to whether the initiative is focused on a results or a process orientation. I hope this topic gets you thinking about what you are measuring in Behavior-Based Safety. Moreover I hope it gives you some ideas to remind people this is just a tool in our safety toolbox. It is not the magic cure for all safety ails. This tool should be used to focus on understanding what influences behavior and overall culture. Certainly performing the observations will help, but remember the observations are not the end goal. Ensuring people are not at risk is what we should be after. So let’s get started with the conversation…
Bonjour! Recording this on the road in Colmar, France.The topic this week, “Can You Name Your Last Three Safety Committee Successes?” says a lot about team effectiveness and communication. This is a question we always ask when assessing volunteerism or some employees call it voluntold. Either way, when we are looking at improving an existing team or creating a new one, we have to look at past effectiveness and perception of effectiveness.If people do not view past teams or committees as effective, they are less likely to want to be on one. Now is that perception accurate or not? Often we find that with the average safety team or safety committee, the only ones that know of their successes, are the members themselves and unfortunately, no one else. Sometimes the improvement efforts do not need to focus on effectiveness; it is communication that needs the help.So Terry and I would like to share our thoughts on this topic and how to assess this issue in your organization. So let’s get started…
Buongiorno! Recording on the road this week in Milan, Italy. It is easy for an organization to fall into the trap of overreacting to an accident or incident. The way we respond to the event, most definitely impacts both the culture, and the future reporting of accidents/incidents/mishaps. Yet, not enough attention is placed on this topic. Terry and I sat down and provided our thoughts on this. We welcome you to provide yours either as a comment on the site (www.SafetyCultureExcellence.com), or by emailing us at podcast@proactsafety.com. So, on with the topic!
Abstract: Many companies are focused on creating an improved safety culture and have achieved success in doing so. You may have heard of the book by Marshal Goldsmith titled, “What Got You Here Won’t Get You There” and the same holds true for maintaining a safety culture. In this session we will discuss ways to continuously increase the positive factor of your safety culture and ensure that you don’t fall into traps that negatively affect your success.
American Society of Safety Engineers (ASSE) SeminarFest 2010
Topic: #50 Training Supervisors to Become Safety Coaches
Abstract: In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:
·Train supervisors on coaching skills they can use to assist workers in becoming more safe and more productive
·Motivate supervisors to participate in safety efforts and make it an important part of their job description
·Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control
American Society of Safety Engineers (ASSE) SeminarFest 2010
Topic: #46 Balanced Scorecard Approach to Determine Safety Program Effectiveness
Abstract: What gets measured gets managed. This statement is true in safety. The Balanced Scorecard System is a management system that can provide a new approach to measurement of safety program effectiveness. The Balanced Scorecard system provides a clear vision of the status of an operation and translates that vision into actions that facilitate identification of improvement in safety results. Using this system, you will learn to organize benchmarks in four perspective categories, learning and growth, business process, customer and financial. Using these four perspectives, you will learn to establish metrics that can be collected and analyzed on a continual basis to achieve a more meaningful metric for measurement of safety improvements. Learn to:
·Define the Balanced Scorecard management system and describe its application to safety management
·Implement the Balanced Scorecard management system to measure the effectiveness of your safety and health program
2010 Industrial Minerals Technology Workshop
Topic: Behavior-Based Safety’s Role in a Mine’s Safety Culture
Date: 23 February 2010
Speaker: Shawn M. Galloway, President and Chief Operating Officer, ProAct Safety
Abstract: Behavior-Based Safety is often a misunderstood tool. It is not the preverbal silver bullet, nor is every mining environment ready for it. What leads to success in one mine could be problematic for another, because no two mines have the same culture. Understanding and enhancing your culture is the first step towards sustained excellence in safety. This presentation discovers the opportunities to customize and apply site-specific advanced behavioral and cultural principles to safety. Join us in exploring the elements necessary to internally achieve and sustain safety excellence by focusing on your most effective sustainability tool, your culture.
Abstract: This intensive, highly interactive workshop will fully qualify attendees to return to their companies prepared to design a customized plan to strategically implement a Behavior-Based Safety process. This approach is an option for companies who want to maximize their own ability to implement Behavior-Based Safety while minimizing outside costs.
Welcome to 2010 and a new decade! Every year I commit to continuing my education through advanced courses, workshops, writings, speaking, application and self-study. I believe that once you stopped learning, you have stopped living. Below is a list (by month) of the books I read in 2009.
January
1. Sway: The Irresistible Pull of Irrational Behavior, by Ori Brafman and Rom Brafman
2. Swim With The Sharks: Without Being Eaten Alive, Outsell, Outmanage, Ourmotivate and Outnegotiate Your Competition by Harvey B. Mackay
3. The Basics of Performance Measurement by Jerry L. Harbour
4. The Future of Management by Gary Hamel
February
1. The Long Tail: Why the Future of Business is Selling Less of More by Chris Anderson
2. Lateral Thinking: Creativity Step by Step by Edward de Bono
3. Performance Safety: A Practical Approach by Randy E. Devaul
March
1. Outliers: The Story of Success by Malcolm Gladwell
2. Judgement: How Winning Leaders Make Great Calls by Noel M. Tichy and Warren G. Bennis
3. Mastering Safety Communication by John Drebinger
April
1. Stumbling on Happiness, by Daniel Gilbert
2. The 3 Signs of a Miserable Job: A Fable for Managers (And Their Employees) by Patrick Lencioni
3. The Go-Giver: A Little Story About a Powerful Business Idea, by Bob Burg & John David Mann
4. How Full is Your Bucket?: Positive Strategies for Work and Life by Tom Rath and Donald O. Clifton
5. Coaching For Improved Work Performance by Ferdinand F. Fournies
May
1. Primal Leadership: Learning to Lead with Emotional Intelligence by Daniel Golman ,Richard E. Boyatis, and Annie McKee
2. The Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School by John Medina
3. Yes You Can: Conduct Your Own Safety Perception Survey by Dennis Ryan
June
1. Intrinsic Motivation At Work: What Really Drives Employee Engagement by Kenneth W Thomas,
2. Your Child’s Strengths: Discover Them, Develop Them, Use Them by Jennifer Fox
3. Safety 24/7: Building an Incident-Free Culture by Robert L. Lorber, Ph.D. Gregory M. Anderson
4. Exceptional Selling: How The Best Connect and Win In High Stakes Sales by Jeff Thull
5. The Art of Safety: Breakthrough Techniques For Optimal Safety Performance by Gary Phillips
6. 12: The Elements of Great Managing by Rodd Wagner and Ph.D. James K. Harter
July
1. How We Decide by Jonah Lehrer
2. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph Michelli
3. Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors by Patrick Lencioni
4. Who's Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success—And Won’t Let You Fail by Keith Ferrazzi
August
1. SuperMotivation: A Blueprint for Energizing Your Organization from Top to Bottom by Dean R. Spitzer
2. 6 Thinking Hats by Edward de Bono
3. The Power of a Story: Rewrite Your Destiny in Business and in Life by Jim Loehr
4. The Element: How Finding Your Passion Changes Everything by Lou Aronica and Ken Robinson
5. How to be a Gentleman: A Contemporary Guide to Common Courtesy by John Bridges
6. A Gentleman Gets Dressed Up: What to Wear, When to Wear it, How to Wear it by Bryan Curtis and John Bridges
7. A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel H. Pink
8. The Confident Speaker: Beat Your Nerves and Communicate at Your Best in Any Situation by Harrison Monarth and Larina Kase
9. Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry I. Porras
10. Understanding Finance: Expert Solutions to Everyday Challenges by Harvard Business School Press
September
1. Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm by Verne Harnish
2. Unleashing The Ideavirus by Seth Godin
3. How To Start A Conversation and Make Friends by Don Gabor
4. Master Change, Maximize Success by Rebecca Potts and Jeanenne LaMarsh
5. The Drunkards Walk: How Randomness Rules Our Lives by Leonard Mlodinow
6. The Wisdom of Crowds by James Surowiecki
7. Tribes: We Need You to Lead Us by Seth Godin
8. The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance by Adrian Gostick and Chester Elton
October
1. Quite Strength: The Principles, Practices, and Priorities of a Winning Life by Tony Dungy and Nathan Whitaker
2. The 5th Discipline: The Art & Practice of The Learning Organization by Peter M. Senge
3. The Discipline of Teams by Jon R. Katzenbach and Douglas K. Smith
November
1. The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams by Deborah Mackin
2. Greater Than Yourself: The Ultimate Lesson of True Leadership by Steve Farber, Patrick Lencioni, and Matthew Kelly
December
1. Leadership And Self-Deception: Getting Out Of The Box by The Arbinger Institute
2. The Radical Leap: A Personal Lesson in Extreme Leadership by Steve Farber
3. Think Magic of Thinking Big by David Schwartz
4. The Radical Edge: Stoke Your Business, Amp Your Life, and Change The World by Steve Farber
5. The Invisible Employee: Realizing the Hidden Potential in Everyone by Adrian Gostick and Chester Elton
Greetings everyone from my home in The Woodlands, Texas. This year I begin to not only promise to provide weekly audio files to help you improve safety; I will be publishing monthly videos as well. We will keep these videos under 10 minutes in length so they can be used in quick meetings. This month I ask the question, do you have a personal safety focus for 2010? Many of us make New Year’s Resolutions, but what will we focus on in 2010 to help us stay safe?
I would like to encourage you to consider watching what you are standing on, climbing on and walking on this year. In many countries the number one cause of accidental death in the homes, are slips, trips and falls. There are two life precautions that can help prevent this from occurring to you: Eyes on path/work and Footing. Below are some examples.
1.Eyes on path/work (keep eyes in direction of travel and task)
a.When walking keep eyes on path of travel. (i.e. looking behind while backing up)
b.When operating mobile equipment always scan ahead for pedestrians & obstructions.
c.Maintain focus on surroundings, body position, and equipment when performing a task
2.Footing (stay on designated walkways/3-point contact on stairs)
a.When walking up/down stairs use handrails and take one step at a time.
b.When climbing up/down ladders use 3-point contact and keep body facing toward ladder
c.Maintain 3-point contact when (getting on/off a equipment)
What are some other examples you can think of? Consider sharing these with a group of people and ask them to identify examples of how these precautions could help them remain safe.
Thank you again for tuning in and let’s keep 2010 a safe year!
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