Greetings! Recording this podcast while working in Tulsa, Oklahoma. Recently one of the subscribers to this podcast, Peter Hinton, emailed me to discuss the podcast and offered the following suggestion: “…as I listen to your podcasts I chuckle at the statement “ …Recorded while on the road…” I envision you driving and trying / recording your podcast. This of course is not accurate, but it makes me wonder how many people might think it is accurate? If I could recommend changing your statement to something like, recorded while away from home, in Timbuktu…. You have discussed multitasking a time or two, and the dangers of distracted driving, so…..”
Thanks Peter your comment reinforces the importance of providing feedback. I didn’t consider how this statement could be interpreted and it has become a habit. I’ll try to remember this as I record future podcasts.
For the podcast this week I would discuss the public events we have scheduled in October 2010. I’d like to begin first discussing the two public webinars we have scheduled, then talk about National Safety Council’s 2010 Congress and Expo and close with details of our upcoming Lean Behavior-Based Safety Internal Consultant Certification Workshop
Webinar: Integrating Lean and Safety: Myths and Practical Strategies
01 October 2010
12:00 PM ET
Details:
Lean does not mean less; however less is indeed what we are continuing to face. Lean in safety focuses on effectiveness and efficiency. This has become an increasing necessity as our resources become less and less. Peter Drucker once said, "There is nothing so useless as doing efficiently that which should not be done at all." We can no longer afford to "throw money" at a problem. Our attention must be focused on transformational opportunities while integrating the philosophy of continuous improvement into the fabric of the culture.
Webinar: Cop or Coach? How Supervisors Can Make a Difference
12 October 2010
11 am ET
Details:
Do your employees view supervisors as safety police or safety coaches? Do your supervisors view their role in safety as more than just “keeping people safe and correcting them when they aren’t”?
NSC 2010
Terry Mathis and I are honored to be invited back to speak this year at National Safety Council 2010 Congress & Expo. If you are attending the event please either drop by our booth (#3547) or join us for one of our talks listed below.
NSC 2010 Congress & Expo Booth # 3547
Session #20: Using Podcasts to Improve Safety
October 4 [1:30pm - 3:00pm]
Communicating safety information is a challenge that has a new potential solution: Podcasts are being used to help consultants reach clients, safety managers reach and train logistically challenged workers, and organizational leaders share their safety vision and strategy with workers they seldom see in person. This session studies cases involving each of these uses, and discusses results and possible future applications.
Session #60: Teaching Supervisors to be Safety Coaches
October 5 [1:30pm - 3:00pm]
Learn how Georgia-Pacific is training its supervisors to coach safety and how this training fits into its overall strategy for safety excellence. Learn how leveraging the key position of supervisor impacts safety from the middle of the organization and extends out in all directions. The training, which has been used in other organizations, has been modified to meet specific goals in GP and targets a coordinated effort with the overall business management strategy.
Session #62: Sustainable Safety Cultures
October 5 [1:30pm - 3:00pm]
Many companies are focused on creating an improved safety culture and have achieved success in doing so. Marshall Goldsmith wrote a book titled, “What Got You Here Won’t Get You There,” and the same holds true for maintaining a safety culture. This highly inspirational session will discuss ways to continuously increase the positive factor of your safety culture and ensure you don’t fall into traps that negatively affect your success.
Session #84: Unions and BBS: The Seven Deadly Sins
October 5 [3:30pm - 5:00pm]
Behavior-based safety has a history of conflict and resistance from unions – for some good reasons. Learn what those reasons are, how the conflict started, and how to avoid it. If you want to use BBS at a union site, you need to know how to gain union support and engagement – and not to repeat the mistakes of the past. Take away a step-by-step checklist to guarantee success.
Lean Behavior-Based Safety Internal Consultant Certification Workshop
26-28 October 2010
Houston, Texas
Workshop Details:
This intensive, highly interactive workshop will fully qualify attendees to return to their companies prepared to design a customized plan to strategically implement a Behavior-Based Safety process. This approach is an option for companies who want to maximize their own ability to implement BBS while minimizing outside costs.
Recommended Option It is ProAct Safety’s experience-based belief that to ensure success, materials should be customized to reflect the unique culture of the location and details of the process. Handout materials are provided for seminar use only. Electronic materials are not included. If the attendees would like to license the materials for use at a single site or multiple locations, please contact ProAct Safety for a quote.
Creating Internal Capabilities This workshop will train participants to utilize ProAct Safety’s Lean BBS® methodologies for facilitating an implementation. Most importantly, it will prepare the consultants to anticipate and handle the issues that can challenge the success of Behavior-Based Safety (BBS) efforts. Participants will also be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability.
ProAct Safety has been extremely successful with their Internal Consultant Certification Workshop that is designed for organizations that desire to internalize and sustain Behavior-Based Safety capabilities. Additionally, ProAct Safety is familiar with all the major methods of implementation and has developed a collection of best practices through our experience with over 1000 successful Behavior-Based Safety implementations. Because of this unique position, we are able to instruct individuals on specific consultative methods to customize & implement Behavior-Based Safety, and attractive but ineffective approaches to avoid. Companies using this path strategy should have highly qualified personnel and sufficient internal resources.
ProAct Safety will certify the selected individuals to return to their location and begin designing and implement a customized Behavior-Based Safety process. This approach is not strictly a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important they understand and internalize the strategies to identify the site-specific variables that have become, or could become, problematic barriers. What works at one site will not always work at another.
Lean BBS® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety focuses on leveraged use of resources, resulting in better results in a shorter time, less disruption to operations, and less resistance from workers and unions.
Re-energize Your Existing BBS Process Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement. Improvement strategies can accomplish several important objectives:
- Attain the next step in accident-reduction results through better targeting
- Increase the level of expertise in the personnel active in the process
- Provide new techniques to the observation and data analysis strategies
- Re-energize the process utilizing Lean BBS® techniques to improve results and increase employee participation
- Reduce manpower requirements to maintain the process
- Assess the existing Behavior-Based Safety process for foundations to build on
- Make more efficient use of site leaders and steering teams
- Narrow the focus of the checklist to improve efficiency
- Focus observations where they will produce the best results
- Learn tactics for continuous process improvement to ensure process sustainability
Internal Consultant Workshop Materials After completing the workshop, your Internal Consultant(s) are certified by ProAct Safety. The attendees will be provided with a binder containing the following handouts:
- Internal Consultant Overview
- Internal Consultant Implementation Guidebook
- Behavior-Based Safety Assessment Kit
- Steering Team Training Presentation
- Learn The Process
- Customize And Design Your Process
- Analyzing The Data And Creating Data-Driven Action Plans
- Sustain The Process And Self Auditing Techniques
- Steering Team Workbook
- Observer Training Presentation
- Observer Training Booklet
- Workforce Training Presentation
- Workforce Briefing Handout
- Managers’ and Supervisors’ Role in BBS Presentation
Participants will leave this workshop with the knowledge and skills to:
- Conduct an assessment to determine site readiness
- Strategically plan a custom implementation of BBS
- Appropriately select steering team members and observers
- Manage and coach the team through a BBS implementation or expansion
- Train site leaders to understand and adapt the process to the specific needs and culture of the site
- Develop a site-specific checklist of behaviors which will have the greatest impact on accident prevention
- Develop a site-specific customized observation and feedback strategy that will have the highest impact
- Customize training for observers to gather data and give feedback to improve behaviors
- Build a management-support infrastructure to ensure long-term success
- Hold kickoff activities to start the BBS process
- Monitor and audit the process to keep it on course
- Continuously improve the process
Advanced Elements:
- Change Management: The psychology of resistance to change, and how to avoid creating resistance.
- Culture Change Strategies – A Best Practices Approach
- Advanced Assessment Strategies – Developing Quick Wins
- Building understanding and support for the BBS process prior to assessment or implementation
- Strategic options for implementation that customize the process for the site culture
Have a great month!
Shawn M. Galloway
ProAct Safety, Inc.
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