Safety Culture Excellence®

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Entries Tagged as 'Behavioral Quality'

341 - Who Should Perform Behavior-Based Safety Observations?

June 16th, 2014 · Comments

Greetings everyone, this podcast recorded while in Galveston, TX. I’d like to share an article I wrote that was published May 2014 in BIC Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Tags: Behavior Based Safety · Safety Observations · Organizational Safety Culture · Change Management · Articles · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Psychology Safety · Behavior Science · Leading Indicators for Safety

Leading vs. Lagging Indicators in Safety

November 27th, 2013 · Comments

As more and more leaders and safety professionals realize the limitations of reactive safety, they search for leading indicators to help them manage safety more proactively.  This thinking fueled the concept that lagging indicators alone, are not truly representative of safety performance, nor are they predictive or prescriptive.

 The first round of so-called “leading indicators” was little more than a measurement of safety-related activities: hours of safety training, attendance at safety meetings, participation in safety programs, etc.  OSHA’s crackdown on incentives that could potentially suppress reporting of accidents drove many organizations to base their incentives on these activity metrics rather than simply not having an accident.  

When behavior-based safety became the rage, the measurement of behaviors from observations came to be thought of as a leading indicator. As safety culture became a buzz phrase, perception surveys gained in popularity and came to be considered another potential leading indicator.  The search for meaningful leading indicators goes on because no one of these has proven adequate in predicting and preventing injuries.

Where none of these alone succeed, all of them together potentially can.  A balanced-scorecard approach in which the metrics not only complement, but predict each other has proven quite effective in proactively predicting how to prevent accidents.  When you measure how much activity it takes to change perceptions, how much of a change in perceptions it takes to change behaviors, and how much behavior change it takes to change the lagging indicators, you begin to truly measure the effectiveness of safety efforts.  Just as balanced scorecards have revolutionized strategic management, with our most successful clients, balanced scorecards for safety have proven to have a transformational impact on safety management. How balanced are your measurements? 

-Terry L. Mathis

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.



Tags: Behavior Based Safety · Safety Management · Safety Measurement · Safety Observations · Safety Communication · Organizational Safety Culture · Safety Training · Performance Management · Change Management · Articles · Lean Behavior-Based Safety · Safety Incentives and Rewards · Leading Safety · Safety Culture Assessment · Behavioral Quality · Behavior-Based Quality · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Psychology Safety · Behavior Science · Leading Indicators for Safety · Safety Excellence Strategy · Blog Posts

315 - Measuring Behavior-Based Safety: The Perfect Leading Indicator

November 11th, 2013 · Comments

Greetings everyone, this podcast recorded while in Decatur, AL. I’d like to share an article I wrote, published September 2013 in OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Tags: Behavior Based Safety · Safety Measurement · Safety Observations · Articles · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture and Performance Excellence Strategy · Behavior Science · Leading Indicators for Safety

310 - Lean Behavior-Based Safety®: A Natural Evolution

October 7th, 2013 · Comments

Greetings everyone, this podcast recorded while in Las Vegas, NV. I’d like to share an article I wrote, published July 2013 in OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Tags: Behavior Based Safety · Articles · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture Excellence · Leading Indicators for Safety

284 - Avoiding the 10 Common Pitfalls of Behavior-Based Safety

April 8th, 2013 · Comments

Greetings everyone, this podcast recorded while in Billings, MT. I’d like to share an article I wrote that was published December 2012 in BIC Magazine.  It was titled, Avoiding the 10 Common Pitfalls of Behavior-Based Safety. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble.

Have a great week!

Shawn M. Galloway ProAct Safety, Inc

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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Safety Observations · Articles · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Behavior Science · Safety Excellence Strategy

274 - A.W.A.R.E.: Five Steps To A Successful Safety Observation

January 28th, 2013 · Comments

Greetings everyone, this podcast recorded while in Memphis, TN. I’d like to share an article I wrote that was published November 2012 in my column BIC Magazine. It was titled, A.W.A.R.E. – Five Steps To A Successful Safety Observation. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

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Tags: Behavior Based Safety · Safety Observations · Performance Management · Articles · Lean Behavior-Based Safety · Behavioral Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Behavior Science

271 - Behavior-Based Safety 101: A ProAct Safety Workshop

January 7th, 2013 · Comments

This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce and management levels.

The supporting roles of management and supervisors will be discussed. The support roles in BBS are less active than the participants' roles, yet more critical for success and sustainability. In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring it is successful.

Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes. The course will cover every major facet of BBS including the following:

  • The philosophy and science behind BBS
  • The rationale and ROI (return on investment) of BBS
  • What leads to union resistance and how to involve unions for support
  • Selection criteria and functions of a BBS Steering Team/Committee
  • Time-away-from-work requirements of Steering Team members and Observers
  • Key roles, responsibilities and expectations (RREs) of those participating in the process
  • Manager's and Supervisor's support roles
  • The responsibilities and benefits of employees in a BBS environment
  • Start-up cycles for BBS from implementation to maturity
  • How to communicate BBS to the workforce
  • Support and resources needed by the process to ensure success
  • How to posture BBS in relation to other safety efforts and programs
  • How BBS impacts safety culture and how to utilize BBS as a safety culture building tool
  • How to keep the process results oriented
  • How to guarantee process sustainability
  • How to refresh and renew an existing BBS process
  • Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com

Shawn M. Galloway

ProAct Safety

www.ProActSafety.com

www.SafetyCultureExcellence.com

For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com

Shawn M. Galloway

ProAct Safety

www.ProActSafety.com

www.SafetyCultureExcellence.com

Watch Now:

Tags: Behavior Based Safety · Lean Behavior-Based Safety · Videos · Safety Culture/BBS Workshops · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Behavior Science · Safety Culture Excellence Workshop

267 - Advanced Cultural and Behavioral Tactics - A ProAct Safety Workshop

December 10th, 2012 · Comments

Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.

Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.

Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.

For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com

Shawn M. Galloway

ProAct Safety

www.ProActSafety.com

www.SafetyCultureExcellence.com

Watch Now:

Tags: Behavior Based Safety · Safety Management · Safety Measurement · Organizational Safety Culture · Safety Culture Excellence Conference · Lean Behavior-Based Safety · Videos · Safety Culture/BBS Workshops · Safety Culture Assessment · Behavioral Quality · Behavior-Based Quality · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Behavior Science · Leading Indicators for Safety

251 - Behavior-Based Safety: Use the Data or Don’t Bother

August 20th, 2012 · Comments

Greetings, this podcast recorded while in Topeka, KS. For the podcast this week I’d like to share an article I wrote that was published in June 2012 in my column in BIC Magazine. It was titled, Behavior-Based Safety: Use the Data or Don’t Bother. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Tags: Behavior Based Safety · Safety Measurement · Safety Observations · Articles · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Behavior-Based Safety Software · Behaviour-Based Safety

185 - On Behaviors: Causation, or Prevention?

June 13th, 2011 · Comments

In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Tags: Behavior Based Safety · Safety Management · Safety Measurement · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety