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Entries Tagged as 'Behavioral Quality'

206 - Self-Observation for Safety Performance - Culture Shock with Shawn M. Galloway

November 7th, 2011 · No Comments

Greetings all! For the video podcast this month, I'm sharing strategies on how to develop and the key considerations when deciding to carry out self-observations. This can be a great supplement to a Behavior-Based Safety process, or simply as an effective self-coaching tool. As always, customization is a critical first step to ensure sustainability; so take these ideas and make them fit your group. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

[youtube=http://www.youtube.com/watch?v=JRVnyvRe4rg]

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Watch Now:
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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Safety Observations · Employee Involvement · Organizational Safety Culture · Performance Management · Change Management · Lean Behavior-Based Safety · Videos · Behavioral Quality · Behavior-Based Quality · Behavior-Based Safety Software · Behaviour-Based Safety

185 - On Behaviors: Causation, or Prevention?

June 13th, 2011 · No Comments

In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Listen Now:


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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety

On Behaviors: Causation, or Prevention?

May 27th, 2011 · 2 Comments

In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

Shawn M. Galloway

ProAct Safety, Inc.

www.ProActSafety.com

Tags: Behavior Based Safety · Organizational Safety Culture · Performance Management · Change Management · Lean Behavior-Based Safety · Leading Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety

Combining Safety and Quality - A Practical Case Study

April 13th, 2008 · 1 Comment

In the pharmaceutical industry product quality really is consumer safety. A few years ago we first began an innovative approch with a major pharmaceutical company. We helped them combine a behavioral approach, to both safety and quality.  Based on this work, they recognized a 50% first year reduction in all incidents with injury, and savings in the millions in quality. Today most companies have a lot of past research, department resources, tools, and lessons learned from quality initiatives available to them. Could some of those resources and experiences be leveraged to create a customized best in class approach to both quality and safety? Absolutely! Today’s podcast is a case study of this success.

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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Safety Observations · Employee Involvement · Safety Training · Safety & Quality · Behavioral Quality · Behavior-Based Quality