Safety Culture Excellence®

As more and more leaders and safety professionals realize the limitations of reactive safety, they search for leading indicators to help them manage safety more proactively.  This thinking fueled the concept that lagging indicators alone, are not truly representative of safety performance, nor are they predictive or prescriptive.

 The first round of so-called “leading indicators” was little more than a measurement of safety-related activities: hours of safety training, attendance at safety meetings, participation in safety programs, etc.  OSHA’s crackdown on incentives that could potentially suppress reporting of accidents drove many organizations to base their incentives on these activity metrics rather than simply not having an accident.  

When behavior-based safety became the rage, the measurement of behaviors from observations came to be thought of as a leading indicator. As safety culture became a buzz phrase, perception surveys gained in popularity and came to be considered another potential leading indicator.  The search for meaningful leading indicators goes on because no one of these has proven adequate in predicting and preventing injuries.

Where none of these alone succeed, all of them together potentially can.  A balanced-scorecard approach in which the metrics not only complement, but predict each other has proven quite effective in proactively predicting how to prevent accidents.  When you measure how much activity it takes to change perceptions, how much of a change in perceptions it takes to change behaviors, and how much behavior change it takes to change the lagging indicators, you begin to truly measure the effectiveness of safety efforts.  Just as balanced scorecards have revolutionized strategic management, with our most successful clients, balanced scorecards for safety have proven to have a transformational impact on safety management.  

-Terry L. Mathis

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

Greetings everyone, this podcast recorded while in Fredericksburg, TX. I’d like to share an article I wrote, published September 2013 in ISHN Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Greetings everyone, this podcast recorded while in Craig, CO. I’d like to share an article I wrote, published September 2013 in BIC Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Greetings everyone, this podcast recorded while in Bethesda, Maryland. I’d like to share an article I wrote, published June 2013 in BIC Magazine. It was titled, Overcoming invulnerability to strengthen safety culture. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

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Greetings everyone, this podcast recorded while in Kissimmee, Florida. I’d like to share an article written by Terry Mathis, published May 2013 in EHS Today Magazine.  It was titled, Sticky Stories are Safety Savvy.  The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway ProAct Safety

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Greetings everyone, this podcast recorded while in Wisconsin Dells, Wisconsin. I’d like to share an article I wrote, published May 2013 in BIC Magazine.  It was titled, Safety leadership happens in the middle.  The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway ProAct Safety, Inc

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For many years business strategists suggested that cultures benefited from what they called “Positive Urgency.”  Experimentation and research had shown that a sense of urgency caused otherwise complacent workers to rally around a cause and produce higher levels of action toward goals.  To accomplish this end, leaders were urged to create artificial emergencies to challenge workers.  These were called “burning platforms” and were designed to produce stress and a sense of crisis.  

Slowly leaders and their experts realized that what people really do on burning platforms is to escape, not solve problems.  They also do not continue their emergency behaviors after the emergency is over.  A sense of urgency only creates a culture change if it is sustained over time and does not kill the members with stress before they change.  The experts are now calling for more lasting and important and less urgent and artificial stimuli to create the desired sense of urgency.

In safety, it has historically been tragic accidents or bad trends in accident frequency that have caused us to become positively urgent.  We react to disasters in safety as we do in business, by rallying and taking significant action.  However, just like in business, when the severity and/or frequency goes away so does the increased action.  The challenge in safety is to find these long-lasting reasons for significant action even when accidents are not providing them.  This is the way to proactive excellence.

In business, they have turned to building a sense of identity, not just action.  What will the organization be remembered for and is it important?  Safety must find its own identity also.  What does this safety culture seek to become and does that identity inspire significant action toward excellence?  The answer may be different for different organizations, but the right answers will not be found unless the right questions are asked.

-Terry L. Mathis

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

Greetings everyone, this podcast recorded while in Indianapolis, Indiana. I’d like to share an article I wrote, published May 2013 in Occupational Health & Safety Magazine.  It was titled, LIVE Our Own Health and Safety Advice.  The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway ProAct Safety, Inc

Listen Now:

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Greetings everyone, this podcast recorded while in Baku, Azerbaijan. I’d like to share an article I wrote that was published December 2012 in Occupational Health & Safety Magazine.  It was titled, Understanding the Roles of Behavior in Safety. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble.

Have a great week!

Shawn M. Galloway ProAct Safety, Inc

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Health, Safety, and Environmental (HSE) professionals face an increasing challenge, one that intensifies with each new hypercompetitive priority. It is little wonder why organizations strive to move safety from a priority to a value. To create these shared values within an organization, they must be reinforced at or near the point of decision. In principle, this always holds true. In practice, accomplishing this grows increasing difficult.

Simply stating that safety is a value at an increasing frequency and passion does not make it so. The successful HSE leader of tomorrow cannot simply work towards value creation; they must become a transformational leader.

Key Issues Addressed During Workshop • The challenges facing future HSE leaders • Redefining safety excellence • Transformational opportunities for further cultural and performance improvement for organizations already leading in safety efforts • Best practices of top performing organizations in safety and operational excellence • Strategies to self-diagnose for transformational opportunities within your organization that will put you onto the path to safety excellence • Proven elements of the safety culture excellence model and behavior of the best companies to sustain this desirable goal • How to engage employees in safety, solicit discretional effort, and create a workplace culture that is committed to sustaining safety excellence • Updated safety models and approaches that have resulted in millions of annualized savings • A review of the better practices of excellence cultures • A review of the elements of Safety Culture Excellence®

For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com

For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble.

Shawn M. Galloway ProAct Safety www.ProActSafety.com

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