Greetings all! I’m excited announce the agenda for this year’s Behavior-Based Safety Conference. The ProAct Safety’s 11th Annual Conference is scheduled for 17-18 April 2012. There are pre-conference events on 16 April and post-conference session on the 19th.
The Big Picture: BBS’ Role in Safety Culture Excellence
Every organization should have a strategy for safety improvement that includes creating an excellent safety culture.What part can a Behavior-Based Safety process play in the execution of this, and what are the potential benefits of using BBS in such a strategy?This session explores the big picture of safety strategy and the specific role of BBS.
Deadly Sins & Vital Signs: Killing & Reviving Processes
BBS processes have some extremely vital “do’s and don’ts” that can determine success or failure.Learn how to recognize the deadly sins and the vital signs that reflect these critical elements so you can reassess your process to make sure you are doing (and not doing) these critical things.
Observation & Feedback: Cop or Coach?
Still focused on the number of observations?It is time to help observers really make a difference, not just hit target numbers and go through the motions.Turning observers into effective safety coaches is the key.Moreover, it might set a great example for managers and supervisors who could use a change in style!
Process Indicators: Quality, Quantity or Transformative?
What are the metrics that tell you if you are working your BBS process effectively?Are you measuring the right things in your own BBS process?Learn what they are and how they are best measured for both quantity and quality.
On the Horizon: What Lies Ahead for Behavioral Safety
No one knows for sure what the future holds, but it is important to look forward and predict what BBS will look like in the future and what role it will continue to play in safety and culture improvement.Preparing for inevitable changes will make your future smoother and more successful!Listen to the experts who have successfully predicted most of the changes in BBS for the past 18 years.
Company Politics, Snipers & Lessons Learned
Almost every BBS process has been held hostage or misused for some kind of company political goal.There are even people in organizations who worked to make BBS fail.Most processes survived these attacks and kept on improving safety.Learn some stories from the past from other organizations that will help you not let this kind of history repeat itself in your organization.
How can your BBS process actually manage the level of support it receives from supervisors and managers?How can you change incentive and reward systems to align with BBS and avoid the pitfalls most programs experience?Listen to and participate in this lively discussion of the issues and opportunities.
Open Q&A with Terry L. Mathis and Shawn M. Galloway
This last session of the conference is an opportunity to address questions directly to the Principals of ProAct Safety in an open forum.This is an excellent chance to finalize your plans to utilize what you have learned at the conference, get answers to any remaining questions, and bounce your plans and ideas off the experts.
PRE-CONFERENCE SESSIONS – 16 April 2012
Behavior-Based Safety (BBS) 101 for Workers
This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce level who have already implemented a BBS process.Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes.The course will cover every major facet of BBS including the following:
·The philosophy and science behind BBS
·What leads to union resistance
·Functions of a BBS Steering Team/Committee
·The role of an Observer in a BBS process
·Manager’sand Supervisor’s support roles
·The responsibilities and benefits of employees in a BBS environment
·How BBS impacts safety culture
·How to keep the process results oriented
·How to guarantee process sustainability
·How to refresh and renew an existing BBS process
Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.
Behavior-Based Safety (BBS) 101 for Management
This session covers the same basic concepts as the “BBS 101 for Participants” course but from a management and supervisory perspective.The support roles in BBS are less active than the participants’ roles, yet more critical for success and sustainability.In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring that it is successful.The course will cover these facets and will include the following:
·The rationale and ROI (return on investment) of BBS
·Selection criteria for Steering Team/Committee members
·Time-away-from-work requirements of Steering Team members and Observers
·Key roles, responsibilities, and expectations (RREs) of those participating in the process
·Start-up cycles for BBS from implementation to maturity
·Support and resources needed by the process to ensure success
·How to involve unions for support
·How to communicate BBS to the workforce
·How to utilize BBS as a safety culture building tool
·How to posture BBS in relation to other safety efforts and programs
·How to pump new life into an existing BBS process
Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.
POST-CONFERENCE SESSIONS – 19 April 2012
Advanced Cultural & Behavioral Tactics – Guaranteeing New Results
Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.
Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.
Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.
Teaching Supervisors to be Safety Coaches (Train-the-Trainer)
Supervisors constantly communicate priorities and strategies to their workers, whether they intend to or not. With training, supervisors can take active control of the messages they send to promote safety as an organizational value. They can set levels of expectation that point everyone in the direction of safety excellence and exert a positive influence on the formation of safety culture.
Most supervisors don't have the latest training and tools for coaching workers to perform their jobs safely.Becoming an effective coach can leverage a supervisor's influence to make significant gains in accident reductions. Coaching skills also improve other areas of performance including quality and productivity as well as safety. The benefits to the organization impact almost every area of human performance.
The training contains the latest behavioral coaching techniques and directly applies them to improving safety. A model for counseling problem employees or addressing serious safety situations is also included. The design of the training utilizes advanced learning techniques and helps attendees to apply the models in the classroom to reality-based scenarios right out of the workplace.
Greetings all! For the video podcast this month, I'd like to share with you one of my models that explains my theory on how we can help people internalize a needed focus in safety. If we want people to be safe, this means risk-free. For this to happen, safety strategies need to be portable and facilitate internalization. I hope you will use these steps to help the people you are supporting in safety. You can either watch the video here at www.SafetyCultureExcellence.com, or you can watch it below from YouTube.
Greetings all! For the video podcast this month, I'm sharing strategies on how to develop and the key considerations when deciding to carry out self-observations. This can be a great supplement to a Behavior-Based Safety process, or simply as an effective self-coaching tool. As always, customization is a critical first step to ensure sustainability; so take these ideas and make them fit your group. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.
Greetings all! For the video podcast this month, I'm sharing a vital methodology used by many global organizations, to help improve the performance of critical employees at any level of the organization. As always, customization is a critical first step to ensure sustainability. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.
In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.
My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.
It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.
What are your thoughts?
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com
In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.
My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.
It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.
Greetings, this podcast recorded while working in Jacksonville, Florida. For the podcast this week I’d like to share an article I wrote that was published in the March 2011 edition of EHS Today Magazine. It was titled “The Contributing Factors of Behavior-Based Safety Failures”. The published article can either be found at www.EHSToday.com or http://www.proactsafety.com/insights/articles-and-white-papers.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com
Greetings, this podcast recorded while working in Pineville, Louisiana. For the podcast this week I’d like to share an article I wrote titled “Behavior-Based Safety: The Piece Forgotten” published October 2010 in BIC Magazine. The article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com
Greetings, this podcast recorded while working in Atlanta, Georgia. For the podcast this week I’d like to share an article I wrote called “Behavior-Based Safety: The Piece Forgotten” published October 2010 in BIC Magazine. The published article can either be found at www.bicalliance.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com
Greetings! Recording this podcast while working in Tulsa, Oklahoma. Recently one of the subscribers to this podcast, Peter Hinton, emailed me to discuss the podcast and offered the following suggestion: “…as I listen to your podcasts I chuckle at the statement “ …Recorded while on the road…” I envision you driving and trying / recording your podcast. This of course is not accurate, but it makes me wonder how many people might think it is accurate? If I could recommend changing your statement to something like, recorded while away from home, in Timbuktu…. You have discussed multitasking a time or two, and the dangers of distracted driving, so…..”
Thanks Peter your comment reinforces the importance of providing feedback. I didn’t consider how this statement could be interpreted and it has become a habit. I’ll try to remember this as I record future podcasts.
For the podcast this week I would discuss the public events we have scheduled in October 2010. I’d like to begin first discussing the two public webinars we have scheduled, then talk about National Safety Council’s 2010 Congress and Expo and close with details of our upcoming Lean Behavior-Based Safety Internal Consultant Certification Workshop
Webinar: Integrating Lean and Safety: Myths and Practical Strategies
01 October 2010
12:00 PM ET
Details:
Lean does not mean less; however less is indeed what we are continuing to face. Lean in safety focuses on effectiveness and efficiency. This has become an increasing necessity as our resources become less and less. Peter Drucker once said, "There is nothing so useless as doing efficiently that which should not be done at all." We can no longer afford to "throw money" at a problem. Our attention must be focused on transformational opportunities while integrating the philosophy of continuous improvement into the fabric of the culture.
This webinar will dispel the common myths about Lean as it relates to safety, and present seven (7) years of research and practical experience of integrating lean thinking into safety. The participants will be provided internally actionable strategies to identify both waste and opportunities for efficiency and effectiveness in their safety programs and processes.
Join us in this 30 minute fast-paced webinar to ensure you are focusing your safety energy as efficiently and effectively as possible!
Webinar: Cop or Coach? How Supervisors Can Make a Difference
12 October 2010
11 am ET
Details:
Do your employees view supervisors as safety police or safety coaches? Do your supervisors view their role in safety as more than just “keeping people safe and correcting them when they aren’t”?
Supervisors influence employee performance more than any other level in an organization. However, most have not received formal training to coach for safety performance. Learn how to provide leaders the customizable tools, techniques, models and role playing scenarios to effectively focus workers on specific accident-prevention strategies. Discover what influences risk-taking and identify site-specific strategies necessary to achieve and sustain safety excellence. Learn how to be a safety coach.
*This in-depth, 60 minute web seminar includes the critical training principles and models.
NSC 2010
Terry Mathis and I are honored to be invited back to speak this year at National Safety Council 2010 Congress & Expo. If you are attending the event please either drop by our booth (#3547) or join us for one of our talks listed below.
Communicating safety information is a challenge that has a new potential solution: Podcasts are being used to help consultants reach clients, safety managers reach and train logistically challenged workers, and organizational leaders share their safety vision and strategy with workers they seldom see in person. This session studies cases involving each of these uses, and discusses results and possible future applications.
Session #60: Teaching Supervisors to be Safety Coaches
October 5 [1:30pm - 3:00pm]
Learn how Georgia-Pacific is training its supervisors to coach safety and how this training fits into its overall strategy for safety excellence. Learn how leveraging the key position of supervisor impacts safety from the middle of the organization and extends out in all directions. The training, which has been used in other organizations, has been modified to meet specific goals in GP and targets a coordinated effort with the overall business management strategy.
Session #62: Sustainable Safety Cultures
October 5 [1:30pm - 3:00pm]
Many companies are focused on creating an improved safety culture and have achieved success in doing so. Marshall Goldsmith wrote a book titled, “What Got You Here Won’t Get You There,” and the same holds true for maintaining a safety culture. This highly inspirational session will discuss ways to continuously increase the positive factor of your safety culture and ensure you don’t fall into traps that negatively affect your success.
Session #84: Unions and BBS: The Seven Deadly Sins
October 5 [3:30pm - 5:00pm]
Behavior-based safety has a history of conflict and resistance from unions – for some good reasons. Learn what those reasons are, how the conflict started, and how to avoid it. If you want to use BBS at a union site, you need to know how to gain union support and engagement – and not to repeat the mistakes of the past. Take away a step-by-step checklist to guarantee success.
This intensive, highly interactive workshop will fully qualify attendees to return to their companies prepared to design a customized plan to strategically implement a Behavior-Based Safety process. This approach is an option for companies who want to maximize their own ability to implement BBS while minimizing outside costs.
Recommended Option It is ProAct Safety’s experience-based belief that to ensure success, materials should be customized to reflect the unique culture of the location and details of the process. Handout materials are provided for seminar use only. Electronic materials are not included. If the attendees would like to license the materials for use at a single site or multiple locations, please contact ProAct Safety for a quote.
Creating Internal Capabilities This workshop will train participants to utilize ProAct Safety’s Lean BBS® methodologies for facilitating an implementation. Most importantly, it will prepare the consultants to anticipate and handle the issues that can challenge the success of Behavior-Based Safety (BBS) efforts. Participants will also be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability.
ProAct Safety has been extremely successful with their Internal Consultant Certification Workshop that is designed for organizations that desire to internalize and sustain Behavior-Based Safety capabilities. Additionally, ProAct Safety is familiar with all the major methods of implementation and has developed a collection of best practices through our experience with over 1000 successful Behavior-Based Safety implementations. Because of this unique position, we are able to instruct individuals on specific consultative methods to customize & implement Behavior-Based Safety, and attractive but ineffective approaches to avoid. Companies using this path strategy should have highly qualified personnel and sufficient internal resources.
ProAct Safety will certify the selected individuals to return to their location and begin designing and implement a customized Behavior-Based Safety process. This approach is not strictly a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important they understand and internalize the strategies to identify the site-specific variables that have become, or could become, problematic barriers. What works at one site will not always work at another.
Lean BBS® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety focuses on leveraged use of resources, resulting in better results in a shorter time, less disruption to operations, and less resistance from workers and unions.
Re-energize Your Existing BBS Process Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement. Improvement strategies can accomplish several important objectives:
Attain the next step in accident-reduction results through better targeting
Increase the level of expertise in the personnel active in the process
Provide new techniques to the observation and data analysis strategies
Re-energize the process utilizing Lean BBS® techniques to improve results and increase employee participation
Reduce manpower requirements to maintain the process
Assess the existing Behavior-Based Safety process for foundations to build on
Make more efficient use of site leaders and steering teams
Narrow the focus of the checklist to improve efficiency
Focus observations where they will produce the best results
Learn tactics for continuous process improvement to ensure process sustainability
Internal Consultant Workshop Materials After completing the workshop, your Internal Consultant(s) are certified by ProAct Safety. The attendees will be provided with a binder containing the following handouts:
Internal Consultant Overview
Internal Consultant Implementation Guidebook
Behavior-Based Safety Assessment Kit
Steering Team Training Presentation
Learn The Process
Customize And Design Your Process
Analyzing The Data And Creating Data-Driven Action Plans
Sustain The Process And Self Auditing Techniques
Steering Team Workbook
Observer Training Presentation
Observer Training Booklet
Workforce Training Presentation
Workforce Briefing Handout
Managers’ and Supervisors’ Role in BBS Presentation
Participants will leave this workshop with the knowledge and skills to:
Conduct an assessment to determine site readiness
Strategically plan a custom implementation of BBS
Appropriately select steering team members and observers
Manage and coach the team through a BBS implementation or expansion
Train site leaders to understand and adapt the process to the specific needs and culture of the site
Develop a site-specific checklist of behaviors which will have the greatest impact on accident prevention
Develop a site-specific customized observation and feedback strategy that will have the highest impact
Customize training for observers to gather data and give feedback to improve behaviors
Build a management-support infrastructure to ensure long-term success
Hold kickoff activities to start the BBS process
Monitor and audit the process to keep it on course
Continuously improve the process
Advanced Elements:
Change Management: The psychology of resistance to change, and how to avoid creating resistance.
Culture Change Strategies – A Best Practices Approach
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