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Archive for the 'Performance Management' Category

Greetings! Recording this podcast live in Orlando Florida. Recently we were at NSC’s (National Safety Council) 2009 Congress and Expo. We both spoke on some important topics during the conference, and we thought it would be fun to record a live podcast on the show floor; to celebrate 100 podcasts! While this was, we realize it is not the same sound quality you are used to so my apologies in advance for that. If you have any difficulty with the sound, keep in mind that we transcribe these podcasts and place the text (what we call show notes) on our website at www.proactsafety.com and click on insights then podcasts. 

 

This week we wanted to share a very simple three-step coaching model for coaching for safety performance. As you listen to this model consider how easily it can be applied to other performance objectives.  I’d like to thank those of you who participated in the live recording and also those who took the time to stop by our booth and say hello. It is always great to meet the listeners to this podcast in person as you are the reason Terry and I record these podcasts. I hope you are sharing these topics and the principles of safety with your coworkers, friends and families. 

 

Have a great week!

 

Shawn M. Galloway

ProAct Safety

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Greetings, this podcast recorded in East Brunswick, New Jersey. Last week Terry and I talked about the four (4) part model, FILM – Focus, Influence, Listen and Measure. If you haven’t listened to last week’s podcast I highly encourage you to go back and do so first, prior to continuing with this topic as this one builds on last week’s model. This week we sat down and discussed the four primary factors that influence risk taking.  I hope you will be able to find a way to apply these models to your organization. If you need any assistance, please feel free to contact us. All of our contact information can be found at www.ProActSafety.com

 

This audio file can be found at www.SafetyCultureExcellence.com

 

Have a great week!

 

Shawn M. Galloway

ProAct Safety, Inc.

 

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Greetings, this podcast recorded in Canton, Ohio. This week Terry and I would like to share with you an advanced model for improving safety. This is a model that has helped hundreds of international organizations advance beyond traditional safety, to reach and sustain a level of excellence in safety. First, I would like to challenge you with something. As you will hear how this four part model applies to safety, consider the impact this would have on other operational performance areas such as quality, on-time delivery, productivity and others.  If you would like a graph of this in a PowerPoint slide, please email us at podcast @ proactsafety.com.

 

In next week’s podcast we will expand on this topic by discussing a follow-up model that sheds light on the four primary factors that influence risk taking. Thank you for tuning in each week and remember these topics come from the questions we receive while on assignment and from you the listeners. So, keep them coming! 

 

Have a great week!

 

Shawn M. Galloway

ProAct Safety, Inc.

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Welcome everyone recording in The Woodlands, Texas. For this week’s topic I wanted to share with you a recently recorded interview with the two presenters of an upcoming talk at National Safety Council’s 2009 Conference in Orlando Florida. Terry Mathis of our firm ProAct Safety and Rudy Hagen of Georgia-Pacific, LLC will be co presenting a case study titled Measuring Safety Culture at Georgia-Pacific:  Methods, Findings, & Results

The talk will take place on the 26th of October 2009 in the 1:30 time slot.

 

Terry and Rudy will discuss how several Georgia-Pacific sites encountered cultural issues that did not respond to tools that had been successful at other sites.  To address this, Georgia-Pacific partnered with ProAct Safety and developed entirely new tools and processes to measure for safety excellence.  This new analysis helped to identify problems that were not apparent in audits or perception surveys. By attending this live case study discussion you will learn the methodology, findings, corrective steps, and the impact they had on safety results at these sites.  So without further delay, let’s listen in to the recorded interview…

 

Have a great week!

 

Shawn Galloway

ProAct Safety

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Greetings, recording this week in Saratoga, New York. For the podcast this week, Terry and I answer the following client’s question: “We had a Steering Team meeting last week and a concern about data analysis was raised and I have an action item to contact you for your thoughts. During our previous data analysis the least percent safe days of the week were Thursday and Friday, and the least percent safe times were between 6 am and 9 am. So as a Steering Team, we communicated this and tried to target observations during those days and times.  During this past data analysis, the least percent Safe days were Sunday, Monday, Tuesday and the least percent safe time was 1 pm. So this is where we are focusing our observations.

Is the improvement due to our target observations or is this something that will always be a moving target? Or does it even matter as long as we are communicating?” – Kelly

 

Thanks Kelly, before we get into the recording, just a quick announcement I’ll be at the Incident Prevention Conference in Louisville, Kentucky the week of 04 October 2009 and Terry and I both will be at the National Safety Council’s Conference in Orlando the week of 25 October 2009. If you happen to be at either or both, please stop by our booth or one of our talks and say hello. So without further delay, let’s jump right into the discussion.

 

I hope you enjoy this week’s recording!

 

Shawn Galloway

ProAct Safety

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Greetings recording this week in Omaha, NE.  “In the early 1980s many safety professionals were excited about the possibilities of using new advances in the behavioral sciences to improve organizational safety. Among the technologies being investigated was the idea of behavioral observation. Behavior is by definition “an observable act” and therefore measurable by workplace observation. If a statistically-significant connection could be made between certain behaviors and accident probabilities, measuring these behaviors through observation might provide a more accurate measurement of workplace safety.” – Terry Mathis

 

In the May 2009 edition of Industrial Engineer, another one of Terry’s articles was published. We received some great feedback from the article, including a request to record it here for the subscribers of Safety Culture Excellence. So the podcast this week is a reading of the recent article “Hard Measurements for Soft Science: Behavior-Based Safety Has Evolved” by Terry Mathis. If you would like to see the actual article please visit either the Industrial Engineer Magazine website at www.iienet2.org or our website at www.ProActSafety.com and click on the Insights tab.

 

If you are interested in a behavioral approach to operational improvement this article will definitely provide a better understanding. So here we go…

 

Thanks and have a great week!

 

Shawn Galloway

ProAct Safety

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Greetings from Canton, Ohio. Whenever we are called in to audit an existing observation or behavioral safety (Behavior-Based) approach, we always ask a lot of questions but we often start with three simple ones.

  1. What are you focusing on?
  2. Do people know what the focus is?
  3. How does that impact your accident rates?

Key thought here, if you have a focus in safety like items on a checklist, if people haven’t internalized the items or the focus, you will always be relying on observations and reminders. That shouldn’t be the goal in a Behavior-Based Safety process or any other awareness or focus initiative. I believe the goal should be to give people a few key things that they can do to minimize their exposure to risk and help them internalize them and remove the obstacles or barriers that make it difficult or impossible to take those precautions. So for this week’s podcast Terry and will talk about what we call Knowledge of Precautions in Behavior-Based Safety.

Have a great week!

Shawn Galloway ProAct Safety

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Greetings from The Woodlands, Texas. This week I would like to share a recording of another article by Terry Mathis, recently published in EHS Today in their April 2009 issue. The article can either be found on the EHS Today website – www.ehstoday.com or on the ProAct Safety website – www.ProActSafety.com 

 

Have a great week!

 

Shawn Galloway

ProAct Safety

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Greetings from Dublin, Ireland and podcast number 82! This week will be focusing on answering a subscriber’s question about observations in a Behavior-Based Safety process. We received the following email: “An issue we are having at our plant is our behavioral observation program is turning in results of 99% safe from month to month now but the injuries are still occurring.  We have greatly reduced our safety measures since implementing the program in late 2007.  We currently only have one for this fiscal year and we have had zero lost time injuries since implementing the program as well. The minor first aid injuries are greatly reduced as well, but the ones we have seem to be behavioral related and are trying to figure out how to get to the zero injuries stage.  I guess where we need to get to is a point where the employees are not just “pencil whipping” the observations so they can get credit for doing them.  I’m wondering how you get from point A to point B.  Any help would be greatly appreciated.”

 

Thank you for the comment and question. The more information you provide us the better we can try to answer the questions, so thank you for that. While there are a lot of other questions we typically ask before offering advice, this week we will try to provide some ideas to help with this common challenge. 

Listen in and have a great week!

 

Shawn Galloway

ProAct Safety

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Greetings from Antwerp, Belgium and podcast number 81! Monthly we are asked to customize and lead workshops to teach supervisors how to be Safety Coaches, in countries throughout the world. For the podcast this week we would like to share and discuss in detail what we feel are the five main objectives for this important training, to teach leaders how to coach for performance, rather than strictly manage for compliance. The five (5) objectives we will cover are the following:

  1. Demonstrate dynamic leadership and support for safety at the management & supervisory level
  2. Take a proactive vs. reactive safety role
  3. Focus workers on effective accident-prevention strategies (precautions)
  4. Provide employees positive reinforcement for using these strategies
  5. Use coaching sessions to encourage precautions and address any risky behavior

 

I hope you enjoy the discussion!

 

Have a great week!

 

Shawn Galloway

ProAct Safety

 

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