Safety Culture Excellence®

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Entries Tagged as 'Safety Culture Assessment'

372 - Client and Contractor: Aligning Safety Cultures

January 26th, 2015 · Comments

Greetings everyone, this podcast recorded while in Coldspring, TX. I’d like to share an article I wrote that was published in OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com. 

I hope you enjoy the podcast this week. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety
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Tags: Organizational Safety Culture · Performance Management · Articles · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Safety Excellence Strategy · Keynote Speaker

350 - Evolving Your Safety Culture Elements That Matter Most

August 18th, 2014 · Comments

Greetings everyone, this podcast recorded while in Eunice, LA. I’d like to share an article I wrote that was published in the July 2014 edition of OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Tags: Safety Measurement · Organizational Safety Culture · Articles · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Psychology Safety · Leading Indicators for Safety · Safety Excellence Strategy

STEPS to Safety Culture Excellence Workshop - October 2014

August 12th, 2014 · Comments

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Strategy is a framework of choices the organization makes to determine how to capture and deliver value. Strategy, therefore, is how do we win? How confident are you about your strategy to achieve and sustain safety excellence?

Based on the book, STEPS to Safety Culture Excellence, the authors will lead this workshop and provide a detailed roadmap on how to develop a three to five year safety excellence business plan. This two-day workshop is limited to ten participants. It would be helpful if each attendee read the book prior to the event to escalate the discovery process.

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STEPS is a universal process for identifying, prioritizing, and solving safety problems at the organizational, behavioral, conditional, or cultural levels. Using one process for addressing all safety issues eliminates the need for continuously bringing in new consultants, programs, and approaches that create the "flavor of the month" mentality.
ProAct Safety® recently compiled data on over 1,100 sites that requested our help in improving safety. The commonalities of these sites' issues has led to a new approach to solving safety problems and permanently implementing continuous improvement. The approach includes organizational structure, problem identification, issue prioritization, action plan development, improvement metrics, and a motivational and marketing strategy to ensure sustainability. The process is called STEPS (Strategic Targets for Excellent Performance in SafetySM).

Objectives:

  1. Develop a solid understanding of a safety excellence strategy
  2. Learn the leading causes of safety program ineffectiveness and failure
  3. Examine a standard methodology used by excellent safety organizations to identify virtually any type of safety issue or problem
  4. Learn to use statistical tools to prioritize issues by their potential impact
  5. Learn to develop action plans to solve safety problems
  6. Explore innovative ways to measure success and progress
  7. Discover how one process can replace multiple programs and allow for seamless transition of focus without causing a flavor-of-the-month culture

Workshop Takeaways - Attendees will be provided with:

  • Electronic Materials (Templates) to return to their organization and facilitate discussions for the creation of their unique safety excellence strategy.
  • A 60-Minute Recorded High-Level Webinar outlining the key STEPS to Safety Culture Excellence methodologies. This will help convey the messages and build support and understanding for the necessary path forward. Moreover, this can also help during on-boarding of future leaders to provide an understanding of why the strategy was created, furthering the future support necessary as the organization continuously improves safety performance and culture and acquires or promotes new leadership talent.
  • Access to Shawn M. Galloway or Terry L. Mathis from 8 am to 5 pm CT during the week by email and phone for one month following the workshop, to help support efforts by coaching and advising through the initial creation of the strategy. If not immediately available, calls and emails will be returned within 24 hours.
  • A personalized autographed copy of the book, STEPS to Safety Culture Excellence.

For more information, visit this link.

See you there!

Shawn M. Galloway
ProAct Safety, Inc.

Tags: Safety Management · Safety Measurement · Safety Observations · Organizational Safety Culture · Safety Culture Excellence Conference · Safety Culture/BBS Workshops · Leading Safety · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Leading Indicators for Safety · Safety Excellence Strategy · Safety Culture Excellence Workshop

Upcoming Free Webinar: 3 Building Blocks For An Excellent Safety Culture

August 7th, 2014 · Comments

There is an increasing amount of talk about safety culture with very few real, implementable tactics that outline how to create a culture of safety excellence, and sustain it.

For the first time ever, leveraging the expertise of Canada’s Greg Ford of TalentClick and The United States’ Shawn M. Galloway of ProAct Safety, a free one-of-a-kind webinar will occur on the 24th of September, 2014.

This webinar will be a one a unique and revolutionary exploration into what both industry leaders (with different backgrounds, approaches and client experiences) have found to be the three most important building blocks of safety culture improvement. Safety culture has never been explored, developed, measured and understood like this before.

Greg Ford is the CEO of TalentClick Workforce Solutions. He is passionate about helping organizations eliminate incidents. He is committed to empowering people with “safety self-awareness” so they get home safely at the end of the day. Born in a blue-collar town and raised in a working-class family, Greg has a degree in Psychology and a Masters in Adult Education & Workplace Learning. He is CEO and co-founder of TalentClick and an adjunct professor at Simon Fraser University in Vancouver, Canada.

Greg’s articles have been published in numerous magazines and journals such as Workplace Today, Canadian HR Reporter, People Talk, Mining Weekly, Oil & Gas Monthly and others. He is a member of the Canadian Association of Professional Speakers and has spoken throughout North America.

Shawn M. Galloway is the President of ProAct Safety and coauthor of two books, his latest is STEPS to Safety Culture Excellence. He is one of the top speakers for American Society of Safety Engineers. National Safety Council calls him a “Global safety excellence expert” and a “Top-rated speaker” and listed him in the 2013 Top 40 Rising Stars.

He continues to be recognized by industry magazines as one of the most influential EHS leader and safety excellence expert. In addition to the books, hundreds of podcasts, articles and videos he is also the host of the highly acclaimed weekly podcast series, Safety Culture Excellence and a columnist for several magazines.

I hope you will join us for this exciting event!

Link to event: http://tinyurl.com/pu3axfn

Tags: Webinars · Safety Culture Assessment · Interviews · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Safety Excellence Strategy · Safety Leadership · Blog Posts

Measuring Safety Culture Maturity: A Better Way

July 9th, 2014 · Comments

Forget the old ways of measuring safety culture maturity. There is a new, more effective way to measure cultural maturity and it starts with looking at the chemistry.

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Just as a growing plant needs the right elements in the soil for maximum growth, a safety culture needs the right elements in the organization to maximize its true potential for excellence.  Safety culture is much more organic than most of the models recognize and the formation of a safety culture is more akin to growing a plant than to drawing an organizational chart.  If you plant the right seeds of capability and control the climate and chemistry, you will grow a safety culture toward excellence.  Once it is growing, you can shape it and further adjust the climate and chemistry to maximize its potential. – An excerpt from STEPS to Safety Culture Excellence (2013, Mathis and Galloway)

In consulting globally with many of the best in safety performance and culture, nine elements (see the picture with this post) have been identified as most important foci to establish the chemistry which facilitates the necessary climate for a culture of safety excellence to grow. Through consulting engagements and workshops, these nine elements have been successfully leveraged and measured to help organizations identify both their starting point baseline, and also to strategically prioritize which elements to focus on to advance the capabilities of their safety culture.

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A simple exercise to facilitate answering these questions is to lead a group discussion on these nine elements to measure your current cultural maturity around safety. Putting this into practice, every workshop has resulted in very insightful conversations that identify the precise actions that need to be taken to enhance the existing culture of safety. To lead this discussion, a conversation framework is needed, thus the purpose of this article.

If you have read my work, participated in any of my workshops or keynote presentations or worked with me directly, you will know I work hard to always provide more take-away tools than motivational fluff. If I was able to provide the framework to facilitate the internal dialogue in article format, I would.

To assist you on your journey to safety excellence, I would like to share this tool with you. To obtain a copy for your internal use, send an email to info@proactsafety.com with the subject of Please Send Chemistry of SCE and our staff will respond at our earliest opportunity.

Cultures will always influence the beliefs and behaviors of employees and contractors as they join the group. You can either manage the chemistry, climate and culture, or the results in any area of operational performance will be managed by them. I invite you to start the conversation to strategically enhance the safety aspect of your company culture and measure your progress by contributed value, not just the lowering of injury rates.

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Shawn M. Galloway is the President and COO of ProAct Safety. He writes (and tweets:@safetyculture) about his work helping organizations in all industries to achieve and sustain excellence in their culture and performance. He resides near Houston, Texas with his wife and three children.

Tags: Safety Measurement · Organizational Safety Culture · Change Management · Safety Culture/BBS Workshops · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Leading Indicators for Safety · Safety Excellence Strategy · Safety Culture Excellence Workshop · Blog Posts

342 - Is Winning or Losing a Safety Culture Habit?

June 23rd, 2014 · Comments

Greetings everyone, this podcast recorded while in Auburn Hills, MI. I’d like to share an article I wrote that was published May 2014 in Occupational Health & Safety Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Tags: Safety Management · Organizational Safety Culture · Performance Management · Change Management · Articles · Leading Safety · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Marketing Safety · Psychology Safety · Safety Excellence Strategy · Safety Leadership

The Lost Art of Listening

April 9th, 2014 · Comments

The late Stephen Covey said that one of the habits of highly-effective people is to “Seek First to Understand, Then to Be Understood.”  Most safety programs do exactly the opposite and are therefore not highly effective.  Leaders and safety professionals decide what is needed and deploy new programs and processes without consulting the very people who know the issues in the field, and will ultimately determine the success or failure of new initiatives.  Organizations regularly hire consultants to analyze their problems and the consultants get the information to do so directly from the organization’s employees.  A good consultant is a good listener first and a good problem solver second.
 
But listening is more than just hearing sounds.  It begins with setting the right tone for the conversation.  There must be a non-threatening and respectful atmosphere in which the listening can take place.  There also needs to be an honest and frank expectation of how the information will potentially be used.  Skepticism often arises from past interviews or surveys from which no action has been taken.  Enough of this kind of skepticism can render the conversation useless.

Sometimes, the right questions need to be asked to spark the right discussions and discover the underlying issues.  When issues emerge from the discussions, they need to be probed and understood more fully. That means that the right questions need the right follow-up questions as well.  The whole process can build upon itself once those interviewed realize that their input is being valued and can potentially lead to improvements.  Listening is ultimately empowering people by taking them seriously.

-Terry L. Mathis

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

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Tags: Safety Management · Employee Involvement · Safety Communication · Organizational Safety Culture · Articles · Safety Perception Surveys · Leading Safety · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Safety Leadership · Blog Posts

335 – Who Should Implement Behavior Based Safety?

March 31st, 2014 · Comments

Greetings everyone, this podcast recorded while in Anchorage, Alaska. I’d like to share an article I wrote that was published March 2014 in BIC Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

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Tags: Behavior Based Safety · Safety Observations · Organizational Safety Culture · Articles · Lean Behavior-Based Safety · Safety Culture/BBS Workshops · Safety Culture Assessment · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety · Safety Culture and Performance Excellence Strategy · Behavior Science

Can-Do Safety Cultures

March 26th, 2014 · Comments

It is important to define the desired capabilities of a culture instead of simply the desired characteristics.  What a culture “can do” is much more crucial than what it “is like.”  That said, some cultures become can-do cultures without internalizing safety as a part of what they can do.  Such cultures become “get it done at all costs” cultures.  The members of the culture become willing to give their bodies up for the team.  They put job completion ahead of all other priorities.

The history of a site can be a major influence in developing such a culture.  Sites that have experienced multiple downsizing or threats of closing tend to develop work groups that perform for survival.  The constant threat of being laid off or having your workplace closed tends to outweigh the threat of personal injury.  If managers and supervisors constantly use these threats to motivate or hurry workers, the perception that production trumps safety is constantly reinforced.

When companies downsize, reorganize or otherwise disrupt site cultures, they should anticipate and manage the safety aspects of the change.  Survival is an economic necessity, but poor safety can impact a site’s viability as much as ineffective or incomplete work.  Survival mode should include both surviving the economic challenges and the safety issues.  Again, it is not a dichotomy between production and safety, but addressing the need for safe production.

-Terry L. Mathis

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

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Tags: Safety Management · Organizational Safety Culture · Articles · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Safety Excellence Strategy · Blog Posts

334 – Misunderstanding the Role of Safety Culture Assessments

March 24th, 2014 · Comments

Greetings everyone, this podcast recorded while in my home in Texas. I’d like to share an article I wrote that was published March 2014 in Occupational Health and Safety Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

1sceapp.jpg

Tags: Safety Management · Organizational Safety Culture · Safety Culture Excellence Conference · Articles · Safety Culture/BBS Workshops · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Leading Indicators for Safety · Safety Excellence Strategy · Safety Culture Excellence Workshop