Safety Culture Excellence

Greetings recording on the road in Scranton, Pennsylvania. This week I’d like to share with you the details of a highly requested workshop. We have been delivering this workshop privately for companies since January 2002. This approach to Behavior-Based Safety has proven to be the most successful in the industry at both short and long-term results.  This workshop will train participants to utilize ProAct Safety’s Lean BBS® methodologies for facilitating an implementation or improving existing processes. Most importantly, it will prepare the consultants to anticipate and handle the issues that can challenge the success and sustainability of Behavior-Based Safety (BBS) efforts. 

Participants will also be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability. We have been extremely successful with our Internal Consultant Certification Workshop, which is designed for organizations that desire to internalize and sustain Behavior-Based Safety capabilities. Additionally, ProAct Safety is familiar with all of the major implementation methods and has developed a collection of best practices through our experience with over 1,000 successful Behavior-Based Safety implementations. 

Because of this unique position, we are able to instruct individuals on specific consultative methods to customize & implement Behavior-Based Safety, and attractive but ineffective approaches to avoid. Companies using this path strategy should have highly qualified personnel and sufficient internal resources. ProAct Safety will certify the selected individuals to return to their location and begin designing and implement a customized Behavior-Based Safety process. This approach is not strictly a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. 

Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important that they understand and internalize the strategies to identify the site-specific variables that have or could become, problematic barriers. What works at one site will not always work at another. Lean BBS® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety focuses on the leveraged use of resources, resulting in better results in a shorter time, less disruption to operations, and less resistance from workers and unions. 

Multiple Programs In Place: Re-energize Your Existing BBS Process Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement. Improvement strategies can accomplish several important objectives:

·         Attain the next step in accident-reduction results through better targeting

·         Increase the level of expertise in the personnel active in the process

·         Provide new techniques to the observation and data analysis strategies

·         Re-energize the process utilizing Lean BBS® techniques to improve results and increase employee participation

·         Reduce resource requirements to maintain the process

·         Assess the existing Behavior-Based Safety process for foundations to build on

·         Make more efficient use of site leaders and steering teams

·         Narrow the focus of the checklist to improve efficiency

·         Focus observations where they will produce the best results

·         Learn tactics for continuous process improvement to ensure process sustainability

For a list of the dates, cost and materials that will be provided, please visit our website at www.ProActSafety.com I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in.

Shawn Galloway

ProAct Safety

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Greetings recording this podcast in Atlanta, Georgia. I’d like to share with you some information about an upcoming event. We are holding a public workshop titled “Safety Culture Excellence Seminar”. These are events that we have been holding privately for organizations for many years. After the request of many, we have decided to take these events on the road and open them for the public. This will be a three day series held at locations around the world, however you do not need to participate in all three days, you can pick and choose from the three different topics if you would like. 

Day 1 will be Advanced Tactics for Behavior-Based Safety: Applying Lean Principles and Ensuring Results.  This session will enable participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS®) Technologies for spearheading safety process improvement. Lean Behavior-Based Safety is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process. Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,000 successful implementations; Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process. Utilizing the best of your existing Behavior-Based Safety (BBS) process, your site or committee leaders will explore the options and learn the lean techniques that will successfully breathe new life and efficiency into the existing structure.

Day 2 will be Leadership Safety Coaching: Teaching Your Supervisors to be Safety Coaches. This seminar will give managers and supervisors the background and tools to become effective safety coaches. They will learn how to focus workers on the most effective accident-prevention strategies, discover and manage influences on workplace behaviors, measure the progress of cultural changes, and coach and counsel effectively to address safety-related behavioral issues with workers. The use of these skills will greatly improve safety, but more importantly will, make managers and supervisors more effective in all dealings with workers and each other.

Day 3 will be Assessing and Developing Your Safety Culture:  This session will enable participants to create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities. Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems. 

If you are interested in participating in one of these events please visit www.ProActSafety.com and click on events for the schedule.  I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Shawn Galloway

ProAct Safety

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This intensive one-day session will enable participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS^®) Technologies for spearheading process improvement. Lean Behavior-Based Safety is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process.  Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1000 successful implementations; Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process.

ProAct Safety is the only firm experienced with all of the major Behavior-Based Safety methodologies. Unfortunately, it is common to see many traditional Behavior Based Safety processes plateau in their results after the first two to three years of operation.  At this point the process can become routine and the process leaders may go into a holding pattern that loses the original result-based orientation.  The newness and successes that motivated the process early on disappear into the past and the whole process tends to simply go through the motions and slowly lose momentum.  Behavior-Based Safety processes do not typically fade away if they have ever been successful, but they become much less than they are capable of being. This is the perfect time for Behavior-Based Safety process improvement.

Utilizing the best of your existing Behavior-Based Safety process, your site or committee leaders will explore the options and learn the lean techniques that will successfully breathe new life and efficiency into the existing structure.  For organizations that have mature and/or established behavioral observation processes, improvement strategies can accomplish several important objectives:

• Attain the next step-change in accident reduction results through better targeting
• Increase employee participation through a narrowed focus
• Increase the level of expertise in the personnel active in the process
• Provide new techniques to the observation and data analysis strategies
• Re-energize the process through improved results and more efficient functions
• Reduce worker requirements to maintain the process
• Assess the existing Behavior-Based Safety process for foundations to build on
• Make more efficient use of site leaders and steering teams
• Narrow the focus of the checklist to improve efficiency
• Learn the benefits of making observations shorter but more effective
• Target observations where they will produce the best results
• Simplify observation data to make it easier to analyze
• Increase worker involvement
• Produce faster, more targeted results
• Truly accomplish the reality of continuous improvement in safety
• Learn tools and methods created to address the site-specific variables, thus ensuring internalization and sustainable success 

For more information including the dates, cost and locations please visit www.ProActSafety.com

I hope to see you there!

Shawn M. Galloway

ProAct Safety, Inc.

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Do your supervisors police or coach safety? Both can have their place, yet what is the predominant style most often used? This seminar will give managers and supervisors the background and tools to become effective safety coaches.  They will learn how to focus workers on the most effective accident-prevention strategies, discover and manage influences on workplace behaviors, measure the progress of cultural changes, and coach and counsel effectively to address safety-related behavioral issues with workers.  The use of these skills will greatly improve safety, but more importantly, make managers and supervisors more effective in all dealings with workers and with each other.

Attendees will be able to:

·         Better understand and appreciate worker actions through behavioral analysis

·         Identify the factors that influence workplace decisions and learn how to change them

·         Differentiate between policing and coaching opportunities in safety

·         Clearly distinguish work behaviors with low probability risks

·         Focus employees on behavioral precautions that are highly effective and within their power to control

·         Choose the best form of feedback to shape behaviors

·         Motivate employees to encourage superior performance through positive feedback

·         Coach employees effectively to change unsafe behaviors

·         Align leadership coaching with progressive discipline when needed

·         Synergize leadership coaching with employee-driven processes without conflict or redundancy

For more information including the dates, cost and locations please visit

www.ProActSafety.com 

I hope to see you there!

Shawn M. Galloway

ProAct Safety, Inc.

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Assessing And Developing Your Safety Culture: This intensive session will enable participants to create a customized plan to assess and improve site and/or organizational safety culture.  Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization.  Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.  Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses.  Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans.  All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.

Attendees will be able to:

·         Define the true nature and characteristics of safety culture

·         Know where to start and what tools should be used to assess culture

·         Identify the weaknesses and strengths within your safety culture

·         Examine the trust between workers, union, supervisors and management

·         Examine what is or is not working in your current safety efforts

·         Identify what the workers/ union will or will not support

·         Identify the formal/ effective communication strategies to facilitate change

·         Learn how to measure cultural change

For more information including the dates, cost and locations please visit www.ProActSafety.com

I hope to see you there!

Shawn M. Galloway

ProAct Safety, Inc.

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Hello everyone! It is with great pleasure that I announce that we will be hosting a one day event titled “Advanced Lean Behavior-Based Safety Facilitator Seminar”.

Based on several conversations with our clients and previous conference attendees, we have modified our typical annual conference.  Therefore, instead of our usual large gathering, we will hold several small, yet more advanced one-day seminars throughout the year.  The first of these events will be the “Advanced Lean Behavior-Based Safety Facilitator” seminar, scheduled for the 30^th of April 2009. 

The other seminar topics for this year are the following:

• Leadership Safety Coaching - Teaching Leaders How to be Safety Coaches
• Assessing & Developing Your Safety Culture

The Advanced Lean Behavior-Based Safety Facilitator seminar will be held on Thursday the 30^th of April 2009 at the Sheraton North Houston Hotel which is located at Houston’s George Bush Intercontinental airport. We are limiting the audience size to 50 for this event so we can keep in focused and ensure we can move through the advanced topics at a fast pace. The investment per attendee is $795.

The Seminar will have the following Agenda:

• Assessing Readiness for Improvement
• Existing processes - Critical Questions and Easy to Spot Waste
• How to Ensure Success and Continuous Trust with Labor Unions
• Ensuring Leadership Support
• Practical Application in Logistically Challenging Environments
• How to Avoid Start-Up Failure and Achieve Sustainable Success
• Observer Burn-Out and Motivation
• The Importance of Communication in a Behavior-Based Safety Process
• How to Facilitate Success When Leading Steering Committees
• Continuous Improvement & Maintaining a Results Orientation
• Using Behavior-Based Safety to Improve the Safety Culture

I will be facilitating this event along with Terry Mathis, the CEO and Founder of ProAct Safety and the world’s most experienced practitioner of Behavior-Based Safety. If you are unfamiliar with Lean Behavior-Based Safety, Lean BBS^® is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process.  Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1000 successful global implementations; Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process.

We are proud of the fact that ProAct Safety  is the only firm who has been called in behind all of the major Behavior-Based Safety methodologies. Unfortunately we have found when auditing existing processes, (if they were initially successful) it is common to see many traditional Behavior-Based Safety processes plateau in their results after the first few years of operation.  At this point the process can become routine and the process leaders may go into a holding pattern that loses the original result-based orientation.  The newness and successes that motivated the process early on disappear into the past and the whole process tends to simply go through the motions and slowly lose momentum.  Behavior-Based Safety processes do not typically fade away if they have ever been successful, but they become much less than they are capable of being. This is the perfect time for Behavior-Based Safety process improvement.This intensive session will enable the participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS^®) Technologies for spearheading process improvement. Utilizing the best of your existing Behavior-Based Safety process, your site Behavior-Based Safety leaders will explore the options and learn the lean techniques that will successfully breathe new life and efficiency into the existing structure. 

• Attain the next step-change in accident reduction results through better targeting
• Increase employee participation through a narrowed focus
• Increase the level of expertise in the personnel active in the process
• Provide new techniques to the observation and data analysis strategies
• Re-energize the process through improved results and more efficient functions
• Reduce worker requirements to maintain the process
• Assess the existing Behavior-Based Safety process for positive foundations to build on
• Make more efficient use of site leaders and steering teams
• Narrow the focus of the checklist to improve efficiency
• Learn the benefits of making observations shorter but more effective
• Target observations where they will produce the best results
• Simplify observation data to make it easier to analyze
• Produce faster, more targeted results
• Truly accomplish the reality of continuous improvement in safety
• Learn tools and methods to address the site-specific variables, thus ensuring internalization and success 

This will be a fast paced event which again is why we are limiting this to 50 people. If you would like to register for the event please visit www.proactsafety.com for more information. I look forward to seeing you there!

Shawn Galloway

President & Chief Operating Officer – ProAct Safety, Inc

Founder, Host & Coauthor – Safety Culture Excellence

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