1.    Groundswell: Winning in a World Transformed by Social Technologies, by Charlene Li and Josh Bernoff

2.    Coaching Skills for Managers and Supervisors by Fred Pryor Seminars

3.    Getting Naked: A Business Fable about shedding the three fears that sabotage client loyalty

4.    Brand You: Personal Branding for Success in Life and Business by Julius E. Rhodes

5.    CRUSH IT! Why Now Is The Time To Cash In On Your Passion by Gary Vaynerchuk

Happy reading!

Shawn M. Galloway

ProAct Safety

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

I hope you enjoy the audio podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. 

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1.    Coaching and Mentoring Skills by Andrew J. DuBrin

2.    Why Beautiful People Have More Daughters: From Dating, Shopping, and Praying to Going to War and Becoming a Billionaire– Two Evolutionary Psychologists Explain Why We Do What We Do by Alan S. Miller and Satoshi Kanazawa

3.    The Purpose Driven Life: What on Earth Am I Here For? By Rick Warren

Shawn M. Galloway

ProAct Safety, Inc.

You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com/component/option,com_seyret/Itemid,100092/id,108/task,videodirectlink or you can watch it below from YouTube.

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: www.SafetyCultureExcellen.com 

Thanks again for all you do to contribute to safety! Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: www.safetycultureexcellence.com.

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

As a result of our success with podcasting, Terry and I wrote an article called Using Podcasts to Improve Safety. American Society of Safety Engineers (ASSE) has a magazine called Professional Safety. They were kind enough to publish this article in their best practices section in the May 2010 edition. The article can either be found on the magazine’s website: http://www.asse.org/professionalsafety/archive.php or with all of our other articles at: http://www.ProActSafety.com/articlesbyproactsafetystaff

We also spoke on this subject at the recent Safety 2010, ASSE Conference. Several people in the audience asked for more information on podcasting, Terry and I will provide this information in a podcast that we hope to release in the coming months. I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.SafetyCultureExcellence.com 

Thanks again for all you do to contribute to safety! Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1.    Fooled By Randomness: The Hidden Role of Chance in Life and in the Markets by Nassim Nicholas Taleb

2.    Motivating People by Mike Bourne and Pippa Bourne

3.    Coaching Successfully by John P. Eaton, Roy Johnson and Robert Heller

4.    Thinking Creatively by George P. Boulden

5.    Predictable Results in Unpredictable Times: How to Win in Any Environment by Stephen R. Covey, Bob Whitman and Breck England

6.    Great Work Great Career: How to Create Your Ultimate Job and Make an Extraordinary Contribution by Stephen R. Covey, Jennifer Colosimo, and Breck England

7.    Good Business - Leadership, Flow, And The Making of Meaning by Mihaly Csikszentmihalyi

8.    Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It by Marshall Goldsmith

9.    The Trusted Advisor by David H. Maister, Charles H. Green, and Robert M. Galford

10. Mastery: The Keys to Success and Long-Term Fulfillment by George Burr Leonard

I hope you enjoy!

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Have a great week!

Shawn M. Galloway

ProAct Safety

For the podcast this week I would like to provide the follow-up article that was published in the May 2010 edition of EHS Today. This one was titled, “Establishing A Culture Of Safety Excellence: Strategies Worth Repeating”. Both of these articles can either be found at www.EHSToday.com or under Insights at www.ProActSafety.com. I hope you enjoy this reading of Establishing A Culture Of Safety Excellence: Strategies Worth Repeating!

Have a great week!

Shawn M. Galloway

ProAct Safety

If you really want to understand your culture, you have to properly assess it. However, it doesn’t have to be that complicated. I realized that there isn’t anything out there that properly describes how to internally accomplish an assessment of a safety culture. So based on ProAct Safety’s experience of assessing over 1,100 safety cultures, I decided to write an article on how to do just that, in seven simple steps.

The article was published in the April 2010 edition of EHS Today. It can be found either at www.EHSToday.com or under Insights at www.ProActSafety.com. I hope you enjoy this reading of Assessing Your Safety Culture in Seven Simple Steps!

Have a great week!

Shawn M. Galloway

ProAct Safety

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/sessions-wednesday.php

16 June 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

Topic: Session # 775 – Using Podcasts to Improve Safety: A Versatile New Communication Media

Podcasts are a new communication media that are just beginning to be used by organizational leaders, safety managers and safety consultants. Learn how this new media is overcoming distance and logistical challenges as well as ensuring consistency of message and furthering ownership in off-the-job safety.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/seminars.php

17 June – Teaching Supervisors to be Safety Coaches

Speaker: Terry L. Mathis

Topic: Session # 814 – Teaching Supervisors to Become Safety Coaches

In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming safer and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

Like all the other videos, articles and podcasts, I hope this prompts some thoughts to assist you in being the best leader you can be!

Have a great, safe week!

Shawn M. Galloway

ProAct Safety

2. Developing an Effective Safety Culture: A Leadership Approach by James Roughton and James Mercurio

3. A Gift to My Children: A Father’s Lessons for Life and Investing by Jim Rogers 

4. Creating Mind: How The Brain Works by John E. Dowling

5. Principle-Centered Leadership By Stephen R. Covey

If you would like to see the actual article it can be found at: http://cos-mag.com/201004191855/safety/safety-columns/prevention-trumps-reaction.html. You can also find it (and all our others) by visiting www.ProActSafety.com and click on the Insights tab. I hope you enjoy!

Have a great week!

Shawn M. Galloway

ProAct Safety

Terry and I talked about the positive and negative impacts of advanced safety theories. I hope you enjoy this discussion as much as we did!

Have a great week,

Shawn M. Galloway

ProAct Safety, Inc.

Have a great week,

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded on the road in Canton, Ohio. This week I would like to share an article I wrote (Hiring for Safety — Risk-Takers Need Not Apply), that was published by Industry Week on the 5th of April 2010. If you would like to see the actual article it can be found at:

 http://industryweek.com/articles/hiring_for_safety_–_risk-takers_need_not_apply_21475.aspx?ShowAll=1&SectionID=6  

You can also find it (and all our others) by visiting www.ProActSafety.com and click on the Insights tab. I hope you enjoy!

Have a great week!

Shawn M. Galloway

ProAct Safety

Like all the other videos, articles and podcasts, I hope this prompts some thoughts to assist you in being the best leader you can be!

Have a great, safe week!

Shawn M. Galloway

ProAct Safety

Have a great week!

Shawn M. Galloway

ProAct Safety

Before listening, consider this: Do you reward for no accidents, extrinsically incentivize for desirable behaviors, or do you create an environment that allows people to increase their intrinsic self-motivation for safety? Terry and I share our thoughts on the use of motivation within safety. In this discussion we talk about why motivation works and what doesn’t. We also talk about the use of incentives and rewards. If you would like more thoughts on this subject see the Safety Incentives and rewards Category on this page (www.SafetyCultureExcellence.com). I hope you enjoy!

 Have a great week,

Shawn M. Galloway

ProAct Safety, Inc.

Have a great week!

Shawn M. Galloway

ProAct Safety

ProAct Safety’s 9th Annual BBS Conference

http://www.proactsafety.com/annualconference

6-8 April 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

ProAct Safety’s 9th Annual BBS Conference is just around the corner! The 2010 BBS Conference will focus on: Leading Safety in Lean Times, Using BBS and other behavioral techniques to Reach Your Safety Culture Goals, Observation and Feedback Techniques, and Safety Coaching. Plus, there will be tons of open discussion and networking opportunities. Sessions are available for those at any point on the path to Safety Culture Excellence.

Industry Week Best Plants Conference

http://www.iwbestplants.com/program_workforce.asp

20 April 2010

Speaker: Terry L. Mathis

Topic: Achieving Safety Excellence in a Lean Environment

Today, Lean is more than a set of tools for efficiency; it is a stark business and economic reality. Organizations that are not lean by choice will become so by necessity. The question is, should safety be put on the back burner till better times? The answer is a definite NO! Safety excellence need not be resource intensive or inefficient. With some innovative thinking and new tools, the quest for safety excellence can be ongoing in even the worst of times. Learn where the new thinking in safety is going and some examples of organizations that are continuously improving their safety results and modifying their existing safety programs for greater impact.

Partners in Prevention Conference

http://www.partnersinpreventionontario.com/sessions.asp

5 May 2010

Speaker: Shawn M. Galloway

Topic: Teaching Supervisors to be Safety Coaches

Supervisors influence worker behaviour perhaps more than any level in an organization. Most supervisors have not received formal training to coach, much less to coach safety. This session will discuss the unique position of supervisors, how they are promoted or hired, and how this position is both influential and often lacking in the basic training necessary to be effective. There will also be a discussion about when supervisor safety coaching training should be delivered to fit with other safety efforts. The content and sequence of the training will be reviewed along with a discussion of who can best deliver the training within the organization to ensure best results. Other content will include the follow-up necessary to make sure the training transitions into real practice and methods to continuously improve the training delivery. The conclusion is a challenge and a formula to assess the potential impact of such training in your own organization.

iP Safety Conference & Expo

http://www.incident-prevention.com/conferences.html

11 May 2010

Speaker: Shawn M. Galloway

Topic: Teaching Supervisors to Become Safety Coaches

Supervisors influence worker behavior perhaps more than any other level in an organization. Yet most supervisors have not received formal training on coaching and effective performance feedback skills. Providing such training has proven to be a very effective measure to reduce incidents in many organizations. For safety values to become established in an organization, they must be reinforced by leaders at, or near the point of decision. Supervisors are in a unique position to facilitate the creation of a culture that focuses on safety excellence. Discover steps to take supervisors from cops to coaches, identify how to transfer these strategies throughout the workplace; ensuring more effective safety supervision methodologies.

iP Safety Conference & Expo

http://www.incident-prevention.com/conferences.html

13 May 2010

Speaker: Shawn M. Galloway

Topic: Managing Perceptions: A New Approach to Safety Communication

Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions, accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse they have been identified as contributing factors in multiple catastrophic incidents. Join Shawn Galloway, one of the world’s leading safety culture practitioners and host of Safety Culture Excellence, in a discussion on successfully proven techniques. The session focuses on how to measure, understand and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence.

PRB Coal Users Group 2010 Annual Meeting

http://www.electricpowerexpo.com/conferencetrack.php?track=a0H80000002av5DEAQ

19 May 2010

Speaker: Shawn. M. Galloway

Topic: Behavior-Based Safety

The North Omaha Station was ready to take its safety performance to the next level. For years the proactive effort increased, yet performance remained about the same. Best-in-class performance was established as a goal for the station. To achieve this goal a safety culture assessment was conducted, followed by the implementation of a site-specific behavior-based safety program. Learn the unique steps taken by North Omaha Station to begin the journey toward achieving and sustaining safety excellence.

NSC Omaha Annual Conference

http://www.safenebraska.org/conferences/documents/2010-summit-conference-brochure.pdf

20 May 2010

Speaker: Terry L. Mathis

Topic: Leadership Safety Coaching: The Importance of Leadership in Safety Excellence

Supervisors influence worker behavior perhaps more than any other level in an organization. Yet most supervisors have not received formal training on coaching and effective performance feedback skills. Providing such training has proven to be a very effective measure to reduce incidents in many organizations. For safety values to become established in an organization, they must be reinforced by leaders at, or near the point of decision. Supervisors are in a unique position to facilitate the creation of a culture that focuses on safety excellence. Discover steps to take supervisors from cops to coaches, identify how to transfer these strategies throughout the workplace; ensuring more effective safety supervision methodologies.

IADC Drilling Onshore Conference and Expo

http://www.iadc.org/conferences/Onshore_2010/  

20 May 2010

Speaker: Shawn M. Galloway

Topic: Sustainable Safety Cultures

Most of us are focusing on improving the safety culture and have achieved success in doing so. After all, it is your most effective sustainability tool. You may have heard of the book by Marshal Goldsmith titled “What Got You Here Won’t Get You There”. The same holds true for improving safety performance and culture. This inspiring session discusses ways to continuously increase the positive elements of your culture and ensure that you don’t fall into traps that negatively affect your success. Join us in exploring the core values necessary to internally achieve and sustain safety excellence.

TCC/ACIT EHS Seminar

http://ehs-seminar.com/index.php?page=tracks&intDay=2

8 June 2010

Speaker: Shawn M. Galloway

Topic: Sustainable Safety Cultures

Many companies are focused on creating an improved safety culture and have achieved success in doing so. You may have heard of the book by Marshal Goldsmith titled “What Got You Here Won’t Get You There” and the same holds true for maintaining a safety culture. In this session we’ll discuss ways to continuously increase the positive factor of your safety culture and ensure that you don’t fall into traps that negatively affect your success. Join us in exploring the elements necessary to internally achieve and sustain safety excellence by focusing on your most effective sustainability tool, your culture.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/sessions-wednesday.php

16 June 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

Topic: Session # 775 – Using Podcasts to Improve Safety: A Versatile New Communication Media

Podcasts are a new communication media that are just beginning to be used by organizational leaders, safety managers and safety consultants. Learn how this new media is overcoming distance and logistical challenges as well as ensuring consistency of message and furthering ownership in off-the-job safety.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/seminars.php

17 June – Teaching Supervisors to be Safety Coaches

Speaker: Terry L. Mathis

Topic: Session # 814 – Training Supervisors to Become Safety Coaches

In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming safer and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

I hope this video prompts some thoughts that help you become a better leader and communicator. 

Have a great, safe week!

Shawn M. Galloway

ProAct Safety

1.    Buyology: Truth and Lies About Why We Buy by Martin Lindstrom

2.    Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath

3.    You Don’t Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference by Mark Sanborn

4.    The Encore Effect: How to Achieve Remarkable Performance in Anything You Do by Mark Sanborn

5.    The Dream Manager by Matthew Kelly

6.    Punished By Rewards: The Trouble with Gold Stars, Incentive Plans, A’s, Praise, and Other Bribes by Alfie Kohn

7.    Succession: Are You Ready? (Memo to the Ceo) by Marshall Goldsmith

http://www.proactsafety.com/webseminars 

“When the leaders don’t lead, the followers don’t follow.” This is especially true in safety. Managers and supervisors play a critical role in the safety efforts of most organizations. Their impact on safety can be tremendous, regardless of their involvement. If properly aligned with organizational goals and taught the skills to be effective performance coaches (and most importantly, safety coaches), not only will it greatly enhance their ability to coach safe behavior in workers, but it also increases productivity, quality, and many other areas of performance.

Based on the most effective strategies and successful projects in the industry, this webinar will provide the details of the Three-Step Model for Safety Coaching, and reiterate the principles needed to be an effective coach.

I hope you are able to join us!

Shawn M. Galloway

ProAct Safety

About the Office Manager Position:

We are looking for a dynamic, upcoming professional to join our team.  Most of our work is performed independently of others, which requires our employees to be hard working self-starters with an extreme attention to detail;  but we also need someone who can work well in a team environment. Qualified candidates will be well-presented, punctual, professional, and courteous.

Work Hours: M-F, 8am-5pm

Must have reliable transportation with current automobile liability insurance, be able to pass a background check including but not limited to Social Security Verification, Criminal History, Credit History, Driving Record, Employment History, Military Background, Education Verification, and Reference Checks.

REQUIRED COMPETENCIES

·         QuickBooks

·         45+ wpm

·         10-key by touch

·         Proficiency in MS Word, Excel, PPT, Outlook, Adobe Acrobat, and Internet Explorer

PREFERRED COMPETENCIES

·         ACT!

·         QuickBooks Customer Manager

·         Proofreading/Formatting

·         Travel Planning

·         Research Efficiency

About the Company:

ProAct Safety is a successful international consulting firm with a relaxed, professional environment located in The Woodlands/Conroe Texas area.  Each member of our team is an integral part of the company.  As such, we are looking for the unique individual that would be a good match for this position.  We offer our employees a competitive salary, medical insurance, SIMPLE IRA with company matching, paid holidays, sick leave, and vacation/personal leave.

Below is a list of Roles, Responsibilities and Expectations for this position:

Position: Office Manager

§  ROLES,

o   RESPONSIBILITIES

§  EXPECTATIONS

·         First POC for incoming inquiries

o   Serve as backup for managing incoming inquiries (phone, fax, email)

§  All inquiries are handled in a timely and professional fashion

§  Inquiries will be directed to the correct associate to ensure timely response

·         Logistics support for consultants

o   Arrange/manage travel (car, hotel, flight)

o   Provide travel folders

o   Program TomTom

o   Track rewards available

§  All travel arrangements are accurate, and trips will go as expected

§  Any last minute changes will be handled quickly

§  All information for the visit is complete, accurate, and accessible

·         Non-logistical support for consultants o Pareto analyze client data

o   Tabulate survey data

o   Draft assessment reports including incident and survey data

§  All client data (incidents and surveys) are accurately calculated, and all relevant information is transferred

§  Assessment report drafts will be accurate and delivered in a timely manner

·         POC for internal support of clients/sales

o   Research logistics possibilities and create travel expense estimates

§  Correspondence will be professional, to the point, and accurate with the smallest possible room for misinterpretation

§  Visits will only have to be scheduled once (unless there is trouble on the client end)

·         Manage training manuals production

o   Create/ship appropriate material for projects/public events

o   Assist in development of ideas for training materials (graphics, etc.)

§  The correct version and manuals will be sent to each site

§  Training materials will arrive on site prior to consultant visit and be free of errors

·         Accounting support

o   Management of vendor and client files

o   Enter all financial transactions into QuickBooks software

o   Develop, implement, and manage past due collection strategies

·         Miscellaneous

o   Compile travel expenses/folders for billing

o   Proofreading (assessment reports, articles, emails)

o   Maintain customer service database (ACT!, import lists/inquiries, etc.)

o   Order office supplies

§  Travel expenses will be work-flowed quickly to ensure timely billing

§  Knowledge will be gained on a daily basis

§  Supplies will be available/replenished

If you believe you would be a good fit for our organization please submit your resume with salary requirements for consideration (via email to jobs@ProActSafety.com or fax 936.273.9177) by April 16th. No Phone Calls Please.

I hope you enjoy, have a great week, and keep safe!

Shawn M. Galloway

ProAct Safety

http://www.proactsafety.com/webseminars

A safety culture is made up of common practices, attitudes, and perceptions of risks that influence behavioral choices both at work and away from work. To begin to understand your safety culture, it is critical to recognize the current perceptions that exist within your organization, and the conditioning affect they will have on new employees. 

There are standard perception surveys available; however, a one-size approach to understanding safety perceptions is never as effective as a customized approach. The webinar will outline the steps critical for you to internally design, administer, and interpret a customized safety perception survey.

I hope you are able to join us!

Shawn M. Galloway

ProAct Safety

I hope this video prompts some thoughts that help you become a better leader and communicator. 

Have a great, safe week!

Shawn M. Galloway

ProAct Safety

Greetings, recorded this on the road in Louisville, Kentucky. The topic this week is about an upcoming webinar scheduled for this Friday, 05 March 2010 titled, Assessing Your Behavioral Safety Process: Finding New Results. - http://www.proactsafety.com/webseminars 

Many traditional Behavior-Based Safety process results plateau after the first two to three years of operation. At this point, the process can become routine and lose the original results-based orientation. When this occurs, the successes that motivated the process early on quickly diminish, and the entire process tends to simply “go through the motions” and slowly lose momentum. Don’t let this happen to you. 

Based on ProAct Safety’s extensive experience in assessing and improving all major approaches to Behavior-Based Safety, this webinar will provide a simple structure to internally assess your existing Behavioral Safety process.

I hope you are able to join us!

Shawn M. Galloway

ProAct Safety

I hope you will see how easily the model shared in the article is to apply and the potential benefits it will bring you as it has for hundreds of sites around the world. So I hope it gets you thinking. Here we go!

Have a great week!

Shawn M. Galloway

ProAct Safety

They range from spreadsheet tools to installed or online databases. Our firm (ProAct Safety) is familiar with all major methodologies and applications currently in use throughout the world. Due to this unique position, our firm has often played a support role in identifying, selecting and utilizing the most effective application that fits each organization’s needs. Many companies choose to internally create an application. This can be a good strategy. We have helped several organizations by providing the critical functional guidance necessary, to ensure a successful outcome.

A key success factor in any implemented Behavior-Based Safety Process is data management.  The data is what enables continuous improvement and helps the observers keep score.  Sometimes the reason workers are not improving in safety is because something is getting in the way.  Identification of safety obstacles and barriers, and measuring their impact is a powerful tool in improving safety.  Traditional safety tends to only focus on lagging indicators and failure rates.  The percent safe provided by a behavioral safety approach, is a great leading metric for comparison to the downstream metrics of accident rates, severity rates, costs of accidents etc.

It is critical for a steering team to design an effective data management and problem-solving technique, in conjunction with their behavior-based safety efforts.  This data flows to the steering team and helps them to remove barriers to safety and change the influences that could tempt workers to take risks.  Additionally, the ability to isolate problem areas increases the ability to focus corrective effort reducing wasted resources.  The observations are most definitely a great tool for beginning the creation of a culture of safety awareness and development of a personal safety focus; however without a good Behavior-Based Safety data management strategy, the process may not be sustainable.  

The data usually reveals first the weaknesses of the data, i.e. too little, not representative, not complete, what’s and no why’s on comments, etc.  Once the data gathering process is adjusted, the data starts to reveal where the greatest risks are and why workers are taking them.  The observation data combined with the original Pareto Analysis data helps to prioritize the risk issues for the team to address.  

The steering team will need to be able to identify trends in the performance.  It is important to know if risk taking is increasing, decreasing, or remaining relatively constant.  Since the observers in a Behavior-Based Safety process cannot see every precaution taken or not taken at the site, it is important that the behaviors sampled are representative of what is happening across all times and locations at the site.  If data is bunched into certain times or locations, the data may not be reliable.

Behavior-Based Safety Process considerations when determining software needs:

• First define the (paper) trail of how the completed checklists get to the data entry person
• Determine who the data entry person(s) will be
• Does the application need to be within the corporate infrastructure, an installable application, or online?
• How will the steering team/committee retrieve the data from the computer for their meetings (printed copies of reports vs. access to computer and projector to see the data in real time)
• What data will be posted and shared, and how will this be accomplished
• Will the team require support in understanding data and trends and the ability to create action plans to address them?

 We recommend the following types of reports for Behavior-Based Safety Data Analysis:

Report:  Overview

What to look for:  Low % safe, high # of concerns, adequate sample size

Use: Select areas that need improvement or attention

Typical Distribution: Steering Team

Report: Overview chart

What to look for: Safe vs. Lucky

Use:  Feedback to workers

Typical Distribution: Post and share with everyone

Report:   Trends

What to look for: Is percent safe increasing, decreasing, or staying the same?

Use: Track the effectiveness of the process and specific action plans

Typical Distribution: Steering Team, Workers in areas of action plan focus

Report: Observer Progress

What to look for: Has observer completed assignment and what is the quality of the data

Use: Manage the observation process and give feedback and recognition to observers

Typical Distribution: Steering Team

Report: Comments

What to look for: What is influencing a person to take a risk:  perception, habit, or barriers

Use: Develop steps of action plans to improve safety

Typical Distribution: Steering Team

Report: Additional Comments or Best Practices

What to look for: Suggestions or concerns about the process from observers or workers

Use: Continuous improvement of the process and safety

Typical Distribution: Steering Team

Report: Breakdown Reports

What to look for: Are the areas of concern concentrated by location, time, day, or other variables

Use: Target areas of concentration for action plans

Typical Distribution: Steering Team

Report: Action Items

What to look for: Any activities that are a result from this initiative that are: Actionable and within the team’s control (if not, who will manage follow-up?) and focused on measureable results

Use: Manage activities, follow-up, focus efforts and continuous improvement to ensure a results orientation

Typical Distribution: Steering Team

I hope I have provided a couple of ideas that are useful for you. I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Have a great week!

Shawn Galloway

ProAct Safety

Greetings everyone! This is the first Sunday of the month (February 2010) and as promised we are publishing a video podcast today. This podcast is titled: What Defines an Accident or Incident? Terry Mathis, the Founder and CEO of ProAct Safety shares his thoughts on this topic. You can either download this short clip here from this site (www.SafetyCultureExcellence.com or watch it below at YouTube.

I hope this topic prompts some thoughts that are useful in improving safety within your organization. 

Parting thought (even though it is off topic), if you triggered to make a call or text while driving, please wait until you get to your destination or pull over. Too many lives are taken that are preventable by this simple request. Please take it into consideration.

Have a great, safe week!

Shawn M. Galloway

ProAct Safety

2.       The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations by Ori Brafman and Rod A. Beckstrom

3.       Teach Your Child How To Think by Edward de Bono

4.       Awaken the Giant Within : How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny by Anthony Robbins

5.       Lean Safety: Transform Your Safety Culture With Lean Management by Robert Hafey

6.       The Half-Truth High: Breaking the Illusions of the Most Powerful Drug In Life & Business by Kevin J. Fleming, Ph.D.

7.       What the Dog Saw: And Other Adventures by Malcolm Gladwell

This then means that we need to continue to enhance our tools to facilitate future gains. Peter Drucker said in his book The Essential Drucker, “Success always makes obsolete the very behavior that achieved it. It always creates new realities. It always creates, above all, its own and different problems. Only the fairy tale ends, ‘They lived happily ever after.’” So let’s consider there are 5 major observation strategies for Behavior Based Safety and Terry and I sat down recently and discussed these. I hope this gets you to consider other options to accomplish success with your Behavior-Based Safety process. Here’s how the conversation went…

Have a great week,

Shawn M. Galloway

ProAct Safety

If the only thing you measure in a Behavior-Based Safety process is the number of observations, then it is likely that you will get your numberes, but will they be quality observations; and will those numbers improve safety, or just crank a process? So years ago this brought us to start asking the question “What Triggers an Observation in Behavior-Based Safety?” We often find that the answer to this question provides insight to whether the initiative is focused on a results or a process orientation. I hope this topic gets you thinking about what you are measuring in Behavior-Based Safety. Moreover I hope it gives you some ideas to remind people this is just a tool in our safety toolbox. It is not the magic cure for all safety ails. This tool should be used to focus on understanding what influences behavior and overall culture. Certainly performing the observations will help, but remember the observations are not the end goal. Ensuring people are not at risk is what we should be after. So let’s get started with the conversation…

Have a great week,

Shawn Galloway

ProAct Safety

The audio file can be found at www.SafetyCultureExcellence.com

Have a great week,

Shawn M. Galloway

ProAct Safety

Buongiorno! Recording on the road this week in Milan, Italy. It is easy for an organization to fall into the trap of overreacting to an accident or incident. The way we respond to the event, most definitely impacts both the culture, and the future reporting of accidents/incidents/mishaps. Yet, not enough attention is placed on this topic. Terry and I sat down and provided our thoughts on this. We welcome you to provide yours either as a comment on the site (www.SafetyCultureExcellence.com), or by emailing us at podcast@proactsafety.com. So, on with the topic!

 Have a great week,

Shawn Galloway

ProAct Safety

IADC Health, Safety, Environment & Training Conference & Exhibition

Topic: Sustainable Safety Cultures

Date: 27 January 2010

Speaker: Shawn M. Galloway, President & Chief Operating Officer, ProAct Safety

http://www.iadc.org/index.html

Abstract: Many companies are focused on creating an improved safety culture and have achieved success in doing so. You may have heard of the book by Marshal Goldsmith titled, “What Got You Here Won’t Get You There” and the same holds true for maintaining a safety culture. In this session we will discuss ways to continuously increase the positive factor of your safety culture and ensure that you don’t fall into traps that negatively affect your success. 

American Society of Safety Engineers (ASSE) SeminarFest 2010

Topic: #50 Training Supervisors to Become Safety Coaches

Date: 19 February 2010

Instructor: Terry Mathis, CEO, ProAct Safety

http://www.asse.org/education/

Abstract: In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming more safe and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

American Society of Safety Engineers (ASSE) SeminarFest 2010

Topic: #46 Balanced Scorecard Approach to Determine Safety Program Effectiveness

20 February 2010

Instructor: Terry Mathis, CEO, ProAct Safety

http://www.asse.org/education/

Abstract: What gets measured gets managed. This statement is true in safety. The Balanced Scorecard System is a management system that can provide a new approach to measurement of safety program effectiveness. The Balanced Scorecard system provides a clear vision of the status of an operation and translates that vision into actions that facilitate identification of improvement in safety results. Using this system, you will learn to organize benchmarks in four perspective categories, learning and growth, business process, customer and financial. Using these four perspectives, you will learn to establish metrics that can be collected and analyzed on a continual basis to achieve a more meaningful metric for measurement of safety improvements. Learn to:

·         Define the Balanced Scorecard management system and describe its application to safety management

·         Implement the Balanced Scorecard management system to measure the effectiveness of your safety and health program

2010 Industrial Minerals Technology Workshop

Topic: Behavior-Based Safety’s Role in a Mine’s Safety Culture

Date: 23 February 2010

Speaker: Shawn M. Galloway, President and Chief Operating Officer, ProAct Safety

http://www.ima-na.org/

Abstract: Behavior-Based Safety is often a misunderstood tool. It is not the preverbal silver bullet, nor is every mining environment ready for it. What leads to success in one mine could be problematic for another, because no two mines have the same culture. Understanding and enhancing your culture is the first step towards sustained excellence in safety. This presentation discovers the opportunities to customize and apply site-specific advanced behavioral and cultural principles to safety. Join us in exploring the elements necessary to internally achieve and sustain safety excellence by focusing on your most effective sustainability tool, your culture.

ProAct Safety

Lean Behavior-Based Safety Internal Consultant Workshop

23-25 February 2010

Instructors: Terry Mathis, CEO, ProAct Safety & Shawn M. Galloway, President and Chief Operating Officer, ProAct Safety

http://www.proactsafety.com/workshopbbsinternalconsultant

Abstract: This intensive, highly interactive workshop will fully qualify attendees to return to their companies prepared to design a customized plan to strategically implement a Behavior-Based Safety process.  This approach is an option for companies who want to maximize their own ability to implement Behavior-Based Safety while minimizing outside costs.

January

1. Sway: The Irresistible Pull of Irrational Behavior, by Ori Brafman and Rom Brafman

2. Swim With The Sharks: Without Being Eaten Alive, Outsell, Outmanage, Ourmotivate and Outnegotiate Your Competition by Harvey B. Mackay

3. The Basics of Performance Measurement by Jerry L. Harbour

4. The Future of Management by Gary Hamel

February

1. The Long Tail: Why the Future of Business is Selling Less of More by Chris Anderson

2. Lateral Thinking: Creativity Step by Step by Edward de Bono

3. Performance Safety: A Practical Approach by Randy E. Devaul

March

1. Outliers: The Story of Success by Malcolm Gladwell

2. Judgement: How Winning Leaders Make Great Calls by Noel M. Tichy and Warren G. Bennis

3. Mastering Safety Communication by John Drebinger

April

1. Stumbling on Happiness, by Daniel Gilbert

2. The 3 Signs of a Miserable Job: A Fable for Managers (And Their Employees) by Patrick Lencioni

3. The Go-Giver: A Little Story About a Powerful Business Idea, by Bob Burg & John David Mann

4. How Full is Your Bucket?: Positive Strategies for Work and Life by Tom Rath and Donald O. Clifton

5. Coaching For Improved Work Performance by Ferdinand F. Fournies

May

1. Primal Leadership: Learning to Lead with Emotional Intelligence by Daniel Golman ,Richard E. Boyatis, and Annie McKee

2. The Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School by John Medina

3. Yes You Can: Conduct Your Own Safety Perception Survey by Dennis Ryan

June

1. Intrinsic Motivation At Work: What Really Drives Employee Engagement by Kenneth W Thomas,

2. Your Child’s Strengths: Discover Them, Develop Them, Use Them by Jennifer Fox

3. Safety 24/7: Building an Incident-Free Culture by Robert L. Lorber, Ph.D. Gregory M. Anderson

4. Exceptional Selling: How The Best Connect and Win In High Stakes Sales by Jeff Thull

5. The Art of Safety: Breakthrough Techniques For Optimal Safety Performance by Gary Phillips

6. 12: The Elements of Great Managing by Rodd Wagner and Ph.D. James K. Harter

July

1. How We Decide by Jonah Lehrer

2. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph Michelli

3. Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors by Patrick Lencioni

4. Who’s Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success—And Won’t Let You Fail by Keith Ferrazzi

August

1. SuperMotivation: A Blueprint for Energizing Your Organization from Top to Bottom by Dean R. Spitzer

2. 6 Thinking Hats by Edward de Bono

3. The Power of a Story: Rewrite Your Destiny in Business and in Life by Jim Loehr

4. The Element: How Finding Your Passion Changes Everything by Lou Aronica and Ken Robinson

5. How to be a Gentleman: A Contemporary Guide to Common Courtesy by John Bridges

6. A Gentleman Gets Dressed Up: What to Wear, When to Wear it, How to Wear it by Bryan Curtis and John Bridges

7. A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel H. Pink

8. The Confident Speaker: Beat Your Nerves and Communicate at Your Best in Any Situation by Harrison Monarth and Larina Kase

9. Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry I. Porras

10. Understanding Finance: Expert Solutions to Everyday Challenges by Harvard Business School Press

September

1. Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm by Verne Harnish

2. Unleashing The Ideavirus by Seth Godin

3. How To Start A Conversation and Make Friends by Don Gabor

4. Master Change, Maximize Success by Rebecca Potts and Jeanenne LaMarsh

5. The Drunkards Walk: How Randomness Rules Our Lives by Leonard Mlodinow

6. The Wisdom of Crowds by James Surowiecki

7. Tribes: We Need You to Lead Us by Seth Godin

8. The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance by Adrian Gostick and Chester Elton

October

1. Quite Strength: The Principles, Practices, and Priorities of a Winning Life by Tony Dungy and Nathan Whitaker

2. The 5th Discipline: The Art & Practice of The Learning Organization by Peter M. Senge

3. The Discipline of Teams by Jon R. Katzenbach and Douglas K. Smith

November

1. The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams by Deborah Mackin

2. Greater Than Yourself: The Ultimate Lesson of True Leadership by Steve Farber, Patrick Lencioni, and Matthew Kelly

December

1. Leadership And Self-Deception: Getting Out Of The Box by The Arbinger Institute

2. The Radical Leap: A Personal Lesson in Extreme Leadership by Steve Farber

3. Think Magic of Thinking Big by David Schwartz

4. The Radical Edge: Stoke Your Business, Amp Your Life, and Change The World by Steve Farber

5. The Invisible Employee: Realizing the Hidden Potential in Everyone by Adrian Gostick and Chester Elton

Have a safe, great and adventurous 2010!

Shawn M. Galloway

ProAct Safety

Greetings everyone from my home in The Woodlands, Texas. This year I begin to not only promise to provide weekly audio files to help you improve safety; I will be publishing monthly videos as well. We will keep these videos under 10 minutes in length so they can be used in quick meetings. This month I ask the question, do you have a personal safety focus for 2010? Many of us make New Year’s Resolutions, but what will we focus on in 2010 to help us stay safe?

I would like to encourage you to consider watching what you are standing on, climbing on and walking on this year. In many countries the number one cause of accidental death in the homes, are slips, trips and falls. There are two life precautions that can help prevent this from occurring to you: Eyes on path/work and Footing. Below are some examples.

1.       Eyes on path/work (keep eyes in direction of travel and task)

a.       When walking keep eyes on path of travel. (i.e. looking behind while backing up)

b.      When operating mobile equipment always scan ahead for pedestrians & obstructions.

c.       Maintain focus on surroundings, body position, and equipment when performing a task

2.       Footing (stay on designated walkways/3-point contact on stairs)

a.       When walking up/down stairs use handrails and take one step at a time.

b.      When climbing up/down ladders use 3-point contact and keep body facing toward ladder

c.       Maintain 3-point contact when (getting on/off a equipment)

What are some other examples you can think of? Consider sharing these with a group of people and ask them to identify examples of how these precautions could help them remain safe.

Thank you again for tuning in and let’s keep 2010 a safe year!

Warm regards,

Shawn M. Galloway

ProAct Safety

So for this week, we have an 8-step recommendation for responding to an accident after implementing Behavior-Based Safety.

1.      Set Realistic Expectations

2.      Stress the Importance

3.      Stress The sense of Vulnerability

4.      Ask the question do we have the behavior or precaution on our checklist that could have helped prevent or minimize the injury?

5.      Ask what is the percent safe for that precaution?

6.      Ask could we have seen this coming?

7.      Ask how long until we can get on top of this?

8.      Ask what can I do as a facilitator and coach to help you help us improve safety?

So Terry and I are going to discuss all of these steps in length. With that let’s jump into the discussion about these guidelines…

The audio file can be found at www.SafetyCultureExcellence.com, or you can subscribe on iTunes. 

Have a great week,

Shawn M. Galloway

ProAct Safety

This week we wanted to share a very simple three-step coaching model for coaching for safety performance. As you listen to this model consider how easily it can be applied to other performance objectives.  I’d like to thank those of you who participated in the live recording and also those who took the time to stop by our booth and say hello. It is always great to meet the listeners to this podcast in person as you are the reason Terry and I record these podcasts. I hope you are sharing these topics and the principles of safety with your coworkers, friends and families. 

Have a great week!

Shawn M. Galloway

ProAct Safety

I hope you enjoy, here we go!

Have a great week!

Shawn Galloway

ProAct Safety

If you would like to watch the six segments at YouTube, please visit: http://www.youtube.com/ProActSafety. The six sections are below the description.

Intro to Lean Behavior-Based Safety

Length: 60 Minutes

Presenter:     Terry Mathis, Founder & CEO - ProAct Safety

Host:            Shawn Galloway, President & COO - ProAct Safety

What You Will Learn:

• What is Lean BBS^®? - Lean is not just less
• Why this approach has become the most successful in the industry
• What options are available for Behavior-Based Safety in today’s lean atmosphere
• How Lean Behavior-Based Safety works in logistically challenged organizations
• The typical results that a company should expect
• How to identify if your company is not ready for Behavior-Based Safety
• How to ensure success and trust with represented workforces (Labor Unions)
• Why customization is vital if sustainability is your goal
• Existing processes - critical questions and easy to spot waste
• What it takes to ensure success of a Lean Behavior-Based Safety approach

Lean Behavior-Based Safety is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process.

Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1000 successful implementations, Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process.

Part 1 – Intro to Lean Behavior-Based Safety Presentation

Part 2 – Intro to Lean Behavior-Based Safety Presentation

Part 3 – Intro to Lean Behavior-Based Safety Presentation

Part 4 – Intro to Lean Behavior-Based Safety Presentation

Part 5 – Intro to Lean Behavior-Based Safety Presentation

Part 6 – Intro to Lean Behavior-Based Safety

Have a great week!

Shawn Galloway

ProAct Safety

If you only have time to focus on one thing in safety this month, what would it be and how will it help create a safer world for us all? Thank you so much for all that you do to help us create a safer community.

Have a great week!

Shawn M. Galloway

ProAct Safety

I would like you to consider this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Shawn Galloway

ProAct Safety

Participants will also be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability. We have been extremely successful with our Internal Consultant Certification Workshop, which is designed for organizations that desire to internalize and sustain Behavior-Based Safety capabilities. Additionally, ProAct Safety is familiar with all of the major implementation methods and has developed a collection of best practices through our experience with over 1,000 successful Behavior-Based Safety implementations. 

Because of this unique position, we are able to instruct individuals on specific consultative methods to customize & implement Behavior-Based Safety, and attractive but ineffective approaches to avoid. Companies using this path strategy should have highly qualified personnel and sufficient internal resources. ProAct Safety will certify the selected individuals to return to their location and begin designing and implement a customized Behavior-Based Safety process. This approach is not strictly a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. 

Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important that they understand and internalize the strategies to identify the site-specific variables that have or could become, problematic barriers. What works at one site will not always work at another. Lean BBS® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety focuses on the leveraged use of resources, resulting in better results in a shorter time, less disruption to operations, and less resistance from workers and unions. 

Multiple Programs In Place: Re-energize Your Existing BBS Process Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement. Improvement strategies can accomplish several important objectives:

·         Attain the next step in accident-reduction results through better targeting

·         Increase the level of expertise in the personnel active in the process

·         Provide new techniques to the observation and data analysis strategies

·         Re-energize the process utilizing Lean BBS® techniques to improve results and increase employee participation

·         Reduce resource requirements to maintain the process

·         Assess the existing Behavior-Based Safety process for foundations to build on

·         Make more efficient use of site leaders and steering teams

·         Narrow the focus of the checklist to improve efficiency

·         Focus observations where they will produce the best results

·         Learn tactics for continuous process improvement to ensure process sustainability

For a list of the dates, cost and materials that will be provided, please visit our website at www.ProActSafety.com I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in.

Shawn Galloway

ProAct Safety

ProAct Safety’s Annual Conference

6 - 8 April 2010

Houston, TX

http://www.proactsafety.com/upcomingevents

Based on feedback from previous conferences and over a thousand attendees, we are yet again enhancing the personal experience. 

We are also changing the venue to be closer to the Houston Airport (IAH). The event will be held in a full-service hotel with complimentary shuttle service (so no rental car needed). As always we will continue to work hard to ensure new value, while decreasing the travel expenses.

We hope you know we are here to support you in your efforts to reach and sustain safety culture excellence. There will be more information provided on this event over the next few months. In the meantime, please take advantage of our self-help resources listed below.   If you would like to sign-up to receive updates on this and other self-help safety ideas, please visit: http://www.proactsafety.com/subscribetonewsletter

See you in April 2010

Shawn M. Galloway

ProAct Safety

I have personally worked with Greg, he is a great guy a fantastic leader as well.  I was honored when he asked to interview me about my thoughts on leadership. This past Friday when we completed some work at his facility, we sat down for the interview.  For the podcast this week, I would like to share that interview with you. If you would like to see the video portion of that site please visit http://leadership-action.com/?p=334 . Greg has some great thoughts on that site and I encourage you to take a look.

Have a great week!

Shawn Galloway

ProAct Safety

Now consider we are not talking about bad to perfect overnight. We are also not talking about band aid fixes or Hawthorne flashes in the pan. We are talking about getting turned around and facing the right direction and making progress in the direction in a relatively short amount of time. The business realities of today’s world dictate a results oriented approach to change. Respectfully, most business leaders do not have the luxury to recognize a return on investment after patiently waiting for multiple years. I have personally seen multiple sites experience dramatic improvements in both performance and culture within 6 months. Then sustain that improvement and success-seeking mentality, by developing cultural systems to do just that, sustain! If you think about it, early successes themselves creates the drive for continuous improvement, not programs. Programs after programs have effectively created the program of the month perception. Success after success creates what we are after, what we call a Results Driven Change Philosophy. 

There is nothing wrong with the models of positive change over multiple years to create new cultural norms. We just think they need to be tweaked to fit the business realities. So today we would like to share with you what we have been using in practice in over a thousand projects to experience FAST culture and safety improvement.  FAST is an acronym that stands for: Focus, Architectural Structure, Skills of Interpersonal Communication and Transformational Results Orientation. When we look at cultures we often find these four elements are lacking. This is the topic of the podcast this week.  I hope you enjoy!

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Day 1 will be Advanced Tactics for Behavior-Based Safety: Applying Lean Principles and Ensuring Results.  This session will enable participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS®) Technologies for spearheading safety process improvement. Lean Behavior-Based Safety is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process. Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,000 successful implementations; Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process. Utilizing the best of your existing Behavior-Based Safety (BBS) process, your site or committee leaders will explore the options and learn the lean techniques that will successfully breathe new life and efficiency into the existing structure.

Day 2 will be Leadership Safety Coaching: Teaching Your Supervisors to be Safety Coaches. This seminar will give managers and supervisors the background and tools to become effective safety coaches. They will learn how to focus workers on the most effective accident-prevention strategies, discover and manage influences on workplace behaviors, measure the progress of cultural changes, and coach and counsel effectively to address safety-related behavioral issues with workers. The use of these skills will greatly improve safety, but more importantly will, make managers and supervisors more effective in all dealings with workers and each other.

Day 3 will be Assessing and Developing Your Safety Culture:  This session will enable participants to create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities. Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems. 

If you are interested in participating in one of these events please visit www.ProActSafety.com and click on events for the schedule.  I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Shawn Galloway

ProAct Safety

Terry and I have decided to record a special episode live at National Safety Council! The recording will take place on Wednesday the 28^th of October from 9:30 am – 10:30 am. If you would like to find out where this will be held, please stop by booth number #737 on Monday or Tuesday to pick up the information and invite. If you have trouble remembering our booth number, just think of the 737 airplane.  

Terry will be leading a preconference session titled Teaching Supervisors to Be Safety Coaches today, the 25^th of October from 8:00 AM - 4:30 PM in room W108B

Consider that supervisors are probably the most important people in any organization for creating a safe environment. Their impact on safety is exceptional, and when they’re aligned with organizational goals and taught effective coaching skills, the results can be extremely positive. This session investigates why supervisors may not fulfill their potential as safety leaders, and what can be done to remedy the situation.

Terry and Rudy Hagen from Georgia-Pacific will be jointly presenting on a topic titled “Measuring Safety Culture at Georgia-Pacific. This session will be held on Monday, the 26^th of October from 1:30 PM - 3:00 PM in room 308A

Sometimes safety training has to be presented differently at various locations. This session will examine why several Georgia-Pacific sites encountered cultural issues with training tools that had been successful at other sites. You’ll see how Georgia-Pacific partnered with ProAct Safety to develop new tools and processes that measure safety excellence. This new analysis helped uncover problems that were not apparent in audits or perception surveys. Learn the methodology, findings, corrective steps and the impact they had on safety at these sites.

I will be speaking about Safety Culture Assessments and Actionable Findings also on Monday the 26^th of October from 3:30 PM - 5:00 PM in room 311C

Until you determine where your safety program is, you can’t determine the best approach to getting where you want it to be. Safety cultural assessments uncover your safety management needs. This session will discuss different approaches to conducting safety cultural assessments, and how to ensure findings are internally actionable and results are sustainable.

Terry will be speaking on Motivation Strategies: Rewards and Incentives on Tuesday the 27^th of October from 1:30 PM - 3:00 PM, in room 307C 

Are you or your team running out of gas? Incentive programs can be tough to execute. This session will examine ways to motivate your team and get everyone involved in the process. You will have the opportunity to share your challenges and ideas you have for engaging people. Bring examples and ideas to share.

So if you are coming out to NSC I hope you will stop by booth #737 to get any further information on either our talks, participate in a podcast recording, or just to stop by and say hello!

Wow I can’t believe it, 100 episodes already. On behalf of all of us here at ProAct Safety we thank you for tuning in each week. It has been a lot of fun recording these podcasts and responding to your questions. By the way thank you for allowing us to use these questions to create podcasts. We promise to continue to bring you fresh ideas each week. If you would like to sign up for our private newsletter so you can be among the first to receive notification about public and private events then please visit www.ProActSafety.com and click on the Subscribe button.

Thanks again for allowing us to share our thoughts with you. I hope you will continue to share yours with us as well. I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Shawn M. Galloway

ProAct Safety

This audio file can be found at www.SafetyCultureExcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

In next week’s podcast we will expand on this topic by discussing a follow-up model that sheds light on the four primary factors that influence risk taking. Thank you for tuning in each week and remember these topics come from the questions we receive while on assignment and from you the listeners. So, keep them coming! 

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

In the August 2009 edition of EHS Today, Terry Mathis, the Founder and CEO of our firm ProAct Safety, published an article that I would like to share with you today. If you would like to see the actual article, please visit EHS Today’s website at www.EHSToday.com or you can find it on our website at www.ProActSafety.com along with a lot of other free content to improve your safety focus.

Thanks and have a great week!

Shawn Galloway

ProAct Safety

Greetings, this podcast recorded in San Antonio, Texas. Both of my parents were born in San Antonio and I still have a lot of family here, including a family ranch with Texas Longhorns on it. Go figure I’m from Texas and my family has a Longhorn Cattle Ranch, who would of thought. Moreover I bet you wouldn’t be surprised to find my family runs a horse farm and my sister is a Equestrian Hunter/Jumper horse trainer. What is this a Dallas Episode? Anyways sorry for the digression, back to the topic here in San Antonio.

Wikipedia defines a black hole as “a region of space in which the gravitational field is so powerful that nothing, including light, can escape its pull. The black hole has a one-way surface, called an event horizon, into which objects can fall, but out of which nothing can come. It is called “black” because it absorbs all the light that hits it, reflecting nothing…” 

In a previous podcast I referred to how a black hole could apply in safety, calling this phenomenon a “Black Hole Safety System”. This is where safety information goes in and nothing comes out. For this week, Terry and I will talk about this topic in more detail. We will provide some examples of what this looks like in an organization, and steps to correct and avoid such an undesirable element of any organizational systems.

I hope you enjoy this week’s podcast!

Shawn Galloway

ProAct Safety

Greetings, this podcast recorded in Indianapolis, Indiana. For this week, Terry and I would like to share with you seven principles to consider, when providing training to adults. We will discuss some of the theories and some of the myths, what to ensure and what to avoid. If you would like a copy of a slide that represents the seven principles of Adult Learning please email us. The email address can be found at the end of the podcast.

Have a great week!

Shawn Galloway

ProAct Safety

If you have listened to the other 93 podcasts by now you have heard us reference the difference of theory and practice multiple times. When 1998 came about Terry had already customized many different approaches for many of the firm’s first clients and what he was seeing throughout the world when looking at the academic methodologies really concerned him, as did it concern the unions and many executives as well. So terry wrote a white paper in 1998 called, “Why Behavior-Based Safety Must Change Or Perish.” I would like to present that paper to you today. While yes, it is a little dated and our philosophy has greatly been enhanced, I believe it provides some understanding of how our firm’s viewpoint came to be. I hope you enjoy!

Shawn Galloway

ProAct Safety

Why Behavior-Based Safety Must Change Or Perish.

And what the new model will look like.

By Terry L. Mathis

1998

Behavior-Based Safety (BBS), as it has come to be called, has been a very successful intervention for reducing accidents.  Many organizations have tried it with success and others would have tried it except for its high costs both in terms of external and internal resources.  Others have chosen deliberately not to use Behavior-Based Safety precisely because of these high costs.

In today’s climate of lean manufacturing and downsizing, Behavior-Based Safety is becoming a dinosaur in real danger of extinction.  Like dinosaurs, Behavior-Based Safety has changed relatively little since its inception in the mid 1980s.  It is artificially expensive to hire expert consultants and the methodology is very liberal with the use of workers who must be excused from their regular jobs to do the “process.” Behavior-Based Safety has been effective but not efficient.

If Behavior-Based Safety is going to survive, must less thrive in the current business environment, it is going to have to change in some real ways.  An examination of current methodology reveals a number of ways in which it could change to better meet the demands of the business world as it has become.

Behavior-Based Safety Must Become “Lean”

The amount of money spent on external consultants often wanes in comparison to the amount spent on internal resources necessary for Behavior-Based Safety.  Sites have calculated as much as 1,000 work/hours of training per 100 employees to get the process started and 100-200 work/hours per month to keep it going.  A typical Behavior-Based Safety process has a steering committee or team which receives days of training and workshop activities to get the process started and several hours per month for the term of the process.  In addition to this team, observers are selected from the workforce who can include as much as 100% of the workforce.  These observers may take from one half hour per week to three hours per week to complete their observations.  Many sites give observers overtime to complete observations.

Lean workforces struggle to spare this many people away from their regular duties.  Experimental sites have been able to accomplish Behavior-Based Safety with far fewer people and still produce dramatic results.  Leadership teams/committees can be downsized or replaced with facilitators.  Observations can be performed in larger blocks by fewer observers which reduces preparation and observation trip time.  Checklists can be focused on fewer behaviors or precautions, which speeds and simplifies the observations.  Feedback can be separated from observations or limited and targeted to save additional time. 

Behavior-Based Safety Must Become Union Friendly

Unions have been among the critics of behavioral safety initiatives claiming that it tends to blame workers for accidents and provide an avenue for management to abdicate its rightful role in safety leadership.  These claims are truer at some sites than others.  Some sites have done remarkably better at making Behavior-Based Safety a fact finding rather than a fault finding process.  Some site leaders have taken an active role in safety leadership and others have stepped back hoping that Behavior-Based Safety would solve their safety problems.

Experimental Behavior-based Safety processes have successfully tried several techniques to win union support: 

•  Omit all behaviors from the checklist that overlap with safety rules and procedures.  This eliminates the danger of using Behavior-Based Safety for disciplinary purposes.  Everything on the checklist is discretionary and non-punishable.
• Separate the observations from the feedback.  Have an observer “sweep” the organization for measurement and use this data to focus peer coaching only in areas where improvements are needed.  Some sites have even used salaried observers in this role to eliminate the perception that a climate of union members spying on other union members would be developed. Union members were used as coaches, but not to gather data.
• Site management only views the identified, prioritized items provided to them by the hourly team members to fix the problems and not just to fix the blame.
• Observations are used to find unsafe conditions as well as concerning behaviors.

Even non-union sites have benefited from these and other techniques.

Behavior-Based Safety Must Become Professional

One of the weaknesses of traditional Behavior-Based Safety is that it uses amateurs to perform expert duties.  This is especially true in the area of data analysis and problem solving.  Employee teams/committees have been charged with analyzing the behavioral observation data (sometimes coordinating it with ongoing accident and near-miss data) and using their findings to continuously improve safety and solve identified problems.  Most employee teams have no expertise in data analysis or training in statistics and fail to accurately identify and/or prioritize their safety problems and opportunities.  Some teams spend hours pouring over data and fail to really understand what they are looking at.  Even teams who identify problems are seldom empowered to solve them and workers hesitate to take issues to managers and ask for help. 

In new Behavior-Based Safety experimental sites where the trust levels and culture supports, the data is analyzed by someone with both the training and the expertise to identify issues and distribute data to the right person or level at the site that can potentially solve the problem.  Most Behavior-Based Safety processes identify a lot more than concerning practices or behaviors.  They identify systems issues, unsafe conditions, training deficits, organizational and cultural issues, problems with management and supervision, and even safety rules and procedures that don’t work.  Much of these issues are never identified or addressed by employee teams and the opportunity costs of such omissions are significant.

The traditional thinking is that the data must been seen only by workers to keep it anonymous and separated from discipline.  Many techniques have been developed to solve this problem and still allow for more expert analysis and use of the observational data.   The same issues that apply to data analysis and problem solving often apply to observation and feedback and innovative sites are finding ways to improve observation and feedback expertise, while reducing resource requirements.

 Behavior-Based Safety Must Include True Safety Leadership

Behavior-Based Safety has focused on changing what it has called the safety “culture“.  The traditional Behavior-Based Safety vision of this ideal culture is at the heart of the problem.  The ideal Behavior-Based Safety culture is self-directed with almost no management intervention and is replete with workers who have time to effectively communicate with each other about safety issues.  Behavior-Based Safety has a leadership team which meets independently and a team or teams of observers who regularly take time away from their jobs.  Managers are asked to support and not interfere with the leadership team or steering committee while supervisors are charged with “empowering” the observers.

In reality, many of the Behavior-Based Safety processes have stopped far short of creating a new culture and have instead produced a new cult.  The workers involved in Behavior-Based Safety create a new clique in the organization that enjoys immunity from normal management and supervisory scrutiny.  Managers find they have diminished ability to influence the safety priorities and activities of the workers.  The gap between leaders and workers widens.

Any safety culture should involve all levels in the organization and use the levels in the way they can best serve.  Leaders should establish goals and direction and workers should use their abilities to find better and safer ways to accomplish organizational goals.  All safety efforts should be integrated and great care should be used not to create separate activities that separate and alienate levels of the organization from each other.  Even some of the Behavior-Based Safety experts who purported the traditional approach are recanting and acknowledging the importance of leadership in successful Behavior-Based Safety processes.

Conclusions

Sites that are looking at implementing Behavior-Based Safety should consider alternatives and not just look at the traditional approaches.  Some of the innovations could make Behavior-Based Safety a viable process for sites where traditional Behavior-Based Safety simply would not work, or fit.

Sites that already have a Behavior-Based Safety process are encouraged to consider putting their processes on a diet.  Even if it currently works, it may be too large and ineffective.  Look at innovative ways to downsize and realign resources.  Use site expertise in data analysis.  Look for innovative ways to streamline observations and make your process more union friendly and supported.  Above all, keep leadership in an active role in the process and make the process integrate into your existing organization and safety efforts. Your Behavior-Based Safety process is not extinct yet!

Then on the 28th and 29th of September I will be conducting two one day workshops for the Saskatchewan Section of American Society of Quality. Each One-Day Workshop is titled: Lean Behaviour-Based Safety & Safety Culture Excellence. If you would like more information about these workshops or other upcoming events, please visit www.ProActSafety.com and click on the events category at the top.

So on to this week’s topic. “Most people view perceptions as something to be measured; not managed. But I have found that if perceptions are not managed, they will have variance that can cause lack of correct focus in safety efforts. Workers who do not accurately perceive their greatest risks often waste their limited safety efforts on ineffective strategies. Correcting perceptions can direct safety efforts for maximum effectiveness.” – Terry Mathis.

 In the June 2009 edition of EHS Today, Terry Mathis, the Founder and CEO of our firm ProAct Safety, published an article that has created quite a buzz among safety professionals and executive leaders. For this week, I’d like to share a recording of that article and challenge you to consider if the message applies to your company. If you would like to see the actual article, please visit EHS Today’s website at www.EHSToday.com or you can find it along with a lot of other free content to improve your safety focus on our website at www.proactsafety.com. So without further delay, let’s get to the article…

 Thanks and have a great week!

Shawn Galloway

ProAct Safety