1. The Simple Truths of Appreciation: How each of us can choose to make a difference by Barbara A. Glanz

2. The Phoenix Philosophy: Rise to Success, Even from the Ashes of Defeat by Mikeal R. Morgan

3. 9 Things a Leader Must Do: Breaking Through to the Next Level by Dr. Henry Cloud

4. Key Performance Indicators: Developing, Implementing, and Using Winning KPIs

5. The Social Animal: The Hidden Sources of Love, Character, and Achievement by David Brooks

6. Self-Reliance by Ralph Waldo Emerson

7. QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life by John G. Miller

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings all! I’m excited announce the agenda for this year’s Behavior-Based Safety Conference. The ProAct Safety’s 11^th Annual Conference is scheduled for 17-18 April 2012. There are pre-conference events on 16 April and post-conference session on the 19^th.

If you would like more information on the event or would like to register, please visit: http://proactsafety.com/events/annual-conference

Session Descriptions 17-18 April 2012:

The Big Picture: BBS’ Role in Safety Culture Excellence

Every organization should have a strategy for safety improvement that includes creating an excellent safety culture. What part can a Behavior-Based Safety process play in the execution of this, and what are the potential benefits of using BBS in such a strategy? This session explores the big picture of safety strategy and the specific role of BBS.

Deadly Sins & Vital Signs: Killing & Reviving Processes

BBS processes have some extremely vital “do’s and don’ts” that can determine success or failure. Learn how to recognize the deadly sins and the vital signs that reflect these critical elements so you can reassess your process to make sure you are doing (and not doing) these critical things.

Observation & Feedback: Cop or Coach?

Still focused on the number of observations? It is time to help observers really make a difference, not just hit target numbers and go through the motions. Turning observers into effective safety coaches is the key. Moreover, it might set a great example for managers and supervisors who could use a change in style!

Process Indicators: Quality, Quantity or Transformative?

What are the metrics that tell you if you are working your BBS process effectively? Are you measuring the right things in your own BBS process? Learn what they are and how they are best measured for both quantity and quality.

On the Horizon: What Lies Ahead for Behavioral Safety

No one knows for sure what the future holds, but it is important to look forward and predict what BBS will look like in the future and what role it will continue to play in safety and culture improvement. Preparing for inevitable changes will make your future smoother and more successful! Listen to the experts who have successfully predicted most of the changes in BBS for the past 18 years.

Company Politics, Snipers & Lessons Learned

Almost every BBS process has been held hostage or misused for some kind of company political goal. There are even people in organizations who worked to make BBS fail. Most processes survived these attacks and kept on improving safety. Learn some stories from the past from other organizations that will help you not let this kind of history repeat itself in your organization.

Motivating & Managing Support: Incentives & Rewards

How can your BBS process actually manage the level of support it receives from supervisors and managers? How can you change incentive and reward systems to align with BBS and avoid the pitfalls most programs experience? Listen to and participate in this lively discussion of the issues and opportunities.

Open Q&A with Terry L. Mathis and Shawn M. Galloway

This last session of the conference is an opportunity to address questions directly to the Principals of ProAct Safety in an open forum. This is an excellent chance to finalize your plans to utilize what you have learned at the conference, get answers to any remaining questions, and bounce your plans and ideas off the experts.

PRE-CONFERENCE SESSIONS – 16 April 2012

Behavior-Based Safety (BBS) 101 for Workers

This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce level who have already implemented a BBS process. Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes. The course will cover every major facet of BBS including the following:

· The philosophy and science behind BBS

· What leads to union resistance

· Functions of a BBS Steering Team/Committee

· The role of an Observer in a BBS process

· Manager’s and Supervisor’s support roles

· The responsibilities and benefits of employees in a BBS environment

· How BBS impacts safety culture

· How to keep the process results oriented

· How to guarantee process sustainability

· How to refresh and renew an existing BBS process

Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

Behavior-Based Safety (BBS) 101 for Management

This session covers the same basic concepts as the “BBS 101 for Participants” course but from a management and supervisory perspective. The support roles in BBS are less active than the participants’ roles, yet more critical for success and sustainability. In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring that it is successful. The course will cover these facets and will include the following:

· The rationale and ROI (return on investment) of BBS

· Selection criteria for Steering Team/Committee members

· Time-away-from-work requirements of Steering Team members and Observers

· Key roles, responsibilities, and expectations (RREs) of those participating in the process

· Start-up cycles for BBS from implementation to maturity

· Support and resources needed by the process to ensure success

· How to involve unions for support

· How to communicate BBS to the workforce

· How to utilize BBS as a safety culture building tool

· How to posture BBS in relation to other safety efforts and programs

· How to pump new life into an existing BBS process

Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

POST-CONFERENCE SESSIONS – 19 April 2012

Advanced Cultural & Behavioral Tactics – Guaranteeing New Results

Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.

Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.

Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.

Teaching Supervisors to be Safety Coaches (Train-the-Trainer)

Supervisors constantly communicate priorities and strategies to their workers, whether they intend to or not. With training, supervisors can take active control of the messages they send to promote safety as an organizational value. They can set levels of expectation that point everyone in the direction of safety excellence and exert a positive influence on the formation of safety culture.

Most supervisors don’t have the latest training and tools for coaching workers to perform their jobs safely. Becoming an effective coach can leverage a supervisor’s influence to make significant gains in accident reductions. Coaching skills also improve other areas of performance including quality and productivity as well as safety. The benefits to the organization impact almost every area of human performance.

The training contains the latest behavioral coaching techniques and directly applies them to improving safety. A model for counseling problem employees or addressing serious safety situations is also included. The design of the training utilizes advanced learning techniques and helps attendees to apply the models in the classroom to reality-based scenarios right out of the workplace.

If you would like more information on the event or would like to register, please visit: http://proactsafety.com/events/annual-conference

I hope to see you there!

Shawn M. Galloway

ProAct Safety, Inc.

As requested by many of you, below you will find the public events schedule as well as event descriptions. We hope to see you at one of these seminars!

Lean BBS Certification Workshop

21-23 February 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

Behavior-Based Safety (BBS) 101

16 April 2012 (1:00pm - 5:00pm)

Houston, TX – Sheraton North Houston

11^th Annual BBS Conference

17-18 April 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

Advanced Cultural & Behavioral Tactics

19 April 2012 (8:30am - 4:30pm)

Houston, TX – Sheraton North Houston

Leadership Safety Coaching

19 April 2012 (8:30am - 4:30pm)

Houston, TX – Sheraton North Houston

Using Near-Miss Data for Successful Loss Control

15 May 2012 (8:00am - 4:00pm)

Baltimore, MD

Incentives, Rewards and Recognition

17 May 2012 (8:00am - 4:00pm)

Baltimore, MD

Behavior-Based Safety (BBS) 101

17 July 2012 (8:00am - 12:00pm)

Minneapolis, MN

Advanced Cultural & Behavioral Tactics

13 July 2012 (8:00am - 4:00pm)

Minneapolis, MN

Safety Culture Excellence 101

14 July 2012 (8:00am - 4:00pm)

Minneapolis, MN

Lean BBS Certification Workshop

14-16 August 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

Leadership Safety Coaching

17 September 2012 (8:00am - 4:00pm)

Amsterdam, Netherlands

Lean BBS Certification Workshop

18-20 September 2012 (8:00am - 4:00pm)

Amsterdam, Netherlands

Developing & Administering a Custom Perception Survey

18 September 2012 (8:00am - 4:00pm)

Boston, MA

Safety Metrics 101

19 September 2012 (8:00am - 4:00pm)

Boston, MA

The Transformational Leader

20 September 2012 (8:00am - 4:00pm)

Boston, MA

Leadership Safety Coaching

24 September 2012 (8:00am - 4:00pm)

Dubai, UAE

Lean BBS Certification Workshop

25-27 September 2012 (8:00am - 4:00pm)

Dubai, UAE

Behavior-Based Safety (BBS) 101

2 October 2012 (8:00am - 12:00pm)

Los Angeles, CA

Advanced Cultural & Behavioral Tactics

3 October 2012 (8:00am - 4:00pm)

Los Angeles, CA

Leadership Safety Coaching

4 October 2012 (8:00am - 4:00pm)

Los Angeles, CA

Lean BBS Certification Workshop

6-8 November 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

Using Near-Miss Data for Successful Loss Control

7 November 2012 (8:00am - 4:00pm)

Dallas, TX

Incentives, Rewards and Recognition

8 November 2012 (8:00am - 4:00pm)

Dallas, TX

11^th Annual BBS Conference

Dates and Locations

17-18 April 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

Description

Behavior-Based Safety (BBS), like any worthwhile endeavor, requires professional development. People involved in the consulting, support, or day-to-day efforts of BBS will be busy and motivated during the implementation and early development stages of the process. After these initial stages, stasis and burnout begin to attack. Professional development can help to fend them off. Ongoing opportunities to network, get new ideas, and be reminded of the importance and potential of what you are doing renews the spirit of engagement and empowers the huge flywheel of continuous improvement that are so necessary to long-term sustainability and value.

Renewal: The inspiring ideas on the recruiting posters begin to fade as the soldiers meet the reality of the trenches. BBS creates an inspiring vision of new ways to attack potential accidents, but the day-today battle and other priorities and workplace realities wear away at the vision. It is important periodically to renew the vision and re-vitalize the motivation to succeed.

Networking: If you want to be successful, associate with successful people; catch their spirit and learn their ideas. Little in life is as motivating as learning you are not alone and that others share your vision and challenges. Those who have been successful inspire those still struggling and everyone learns how to take their process to the next level. Networking can also begin relationships that help long after the conference is over and establish contacts for ongoing support and mentoring.

New Developments: BBS is a dynamic process and new techniques and approaches are developed each year. Sharing case studies and object lessons from innovators of BBS is a sure way of expanding the opportunities for success and sustainability. Many attendees renew their process with ideas that transform BBS and better fit their site culture.

Alternative Strategies: Almost every site that implemented BBS chose the path strategy that seemed best at the time of implementation. After more experience with BBS, alternative ways begin to make sense and new opportunities unfold as you learn how others progressed, what worked for them, and why. Staying with one strategy may be the way to future success, but exploring options and validating that strategy is a very valuable exercise, best accomplished with the help of experts and others who have been successful.

Advanced Cultural & Behavioral Tactics – Finding New Results

Dates and Locations

19 April 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

18 July 2012 (8:00am – 4:00pm)

Minneapolis, MN – Location TBD

3 October 2012 (8:00am – 4:00pm)

Los Angeles, CA – Location TBD

Description

Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.

Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.

Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.

Behavior-Based Safety (BBS) 101

Dates and Locations

16 April 2012 (1:00pm - 5:00pm)

Houston, TX – Sheraton North Houston

17 July 2012 (8:00am – 12:00pm)

Minneapolis, MN – Location TBD

2 October 2012 (8:00am – 12:00pm)

Los Angeles, CA – Location TBD

Description

Behavior-Based Safety (BBS) 101 for Workers

This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce level who have already implemented a BBS process. Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes. The course will cover every major facet of BBS including the following:

· The philosophy and science behind BBS

· What leads to union resistance

· Functions of a BBS Steering Team/Committee

· The role of an Observer in a BBS process

· Manager’s and Supervisor’s support roles

· The responsibilities and benefits of employees in a BBS environment

· How BBS impacts safety culture

· How to keep the process results oriented

· How to guarantee process sustainability

· How to refresh and renew an existing BBS process

· Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

Behavior-Based Safety (BBS) 101 for Management

This session covers the same basic concepts as the “BBS 101 for Workers” course but from a management and supervisory perspective. The support roles in BBS are less active than the participants’ roles, yet more critical for success and sustainability. In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring that it is successful. The course will cover these facets and will include the following:

· The rationale and ROI (return on investment) of BBS

· Selection criteria for Steering Team/Committee members

· Time-away-from-work requirements of Steering Team members and Observers

· Key roles, responsibilities, and expectations (RREs) of those participating in the process

· Start-up cycles for BBS from implementation to maturity

· Support and resources needed by the process to ensure success

· How to involve unions for support

· How to communicate BBS to the workforce

· How to utilize BBS as a safety culture building tool

· How to posture BBS in relation to other safety efforts and programs

· How to pump new life into an existing BBS process

· Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

Developing & Administering a Custom Perception Survey

Dates and Locations 18 September 2012 (8:00am - 4:00pm)

Boston, MA – Location TBD

Description

The fact that perceptions affect safety cultures is undeniable, yet the best intending organizations often pay little attention to perceptions and the conditioning affect they have on new employees or the company. Whether accurate or not, perceptions become culturally-norming beliefs. When these common beliefs are combined with unclear values, potentially negative attitudes, and hypercompetitive priorities, a dangerous mixture of influences is placed on individuals attempting to solve problems in day-to-day operations. The need to understand perceptions and what drives them is critical.

Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions: accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources, both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse, they have been identified as contributing factors in multiple catastrophic incidents.

Culture is made up of common practices, attitudes, and perceptions of risks that influence behavioral choices at work and away from work. Culture is also influenced by management, leadership, supervision, workplace conditions, and logistics. Measuring a culture involves a complex metric of perceptions, workplace realities, past accident history, and inter-connectivity of the people.

Perceptions are an important consideration when determining methods to improve safety or other aspects of performance. Perceptions affect behaviors, and they should be measured to determine a starting place for cultural modification efforts. Perception surveys can help identify areas for improvement and can serve as a baseline for measuring the effectiveness of improvement efforts.

The workshop focuses on how to measure, understand, and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence. Attendees will be provided with extensive examples of perception survey report templates and detailed examples of different reporting styles.

During this workshop you will learn how to:

· Build Support

· Define the scope

· Determine the goals

· Define the users and audience

· Define terminology

· Determine categories and appropriate statement

· Tools to analyze and categorize findings

· How to administer electronically and manually

· How to maintain trust in the survey process and hidden pitfalls to avoid

· Categorize the results by focusing on internally-implementable action plans

Incentives, Rewards, & Recognition: What To Do and What Not To Do

Dates and Locations 17 May 2012 (8:00am - 4:00pm)

Baltimore, MD – Location TBD

8 November 2012 (8:00am – 4:00pm)

Dallas, TX – Location TBD

Description

Many efforts for improving safety performance include rewards or incentives. While the theory of incentivizing safety is well intentioned, the practice varies from effective, to ineffective, to harmful. Additionally, there are many new discoveries about how incentives and rewards really work and new thinking on how to best use them.

If you already have a program of rewards or incentives for safety in place, don’t suddenly stop it. This can do more damage than good. The best approach is to transition your existing program into a more effective program over time.

The correct use of motivational strategies for safety is critical to the accomplishment of safety excellence in any organization. If you are like many companies, you have probably experienced widely differing results with many of the off-the-shelf programs available. Consolidating these various strategies into a coherent and effective set of best practices is becoming increasingly important because of the tendency of incentive programs to either fail or go horribly wrong.

Some incentive programs have simply become a waste of resources because they have not improved motivation or performance. Others have done serious harm to the safety culture, to safety results, and to relationships with represented workforces. Avoiding these problems is possible by following some basic guidelines which is well worth the effort in terms of results.

Improvements in the effectiveness of safety motivational programs is possible regardless of whether you have existing programs, past attempts, or have never tried. The guidelines shared in the workshop are designed to help make the best use of safety motivational strategies.

Leadership Safety Coaching: Teaching Supervisors to be Safety Coaches (Train-the-Trainer)

Dates and Locations 19 April 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

17 September 2012 (8:00am – 4:00pm)

Amsterdam, Netherlands – Location TBD

24 September 2012 (8:00am – 4:00pm)

Dubai, UAE – Location TBD

4 October 2012 (8:00am – 4:00pm)

Los Angeles, CA – Location TBD

Description

Supervisors constantly communicate priorities and strategies to their workers, whether they intend to or not. With training, supervisors can take active control of the messages they send to promote safety as an organizational value. They can set levels of expectation that point everyone in the direction of safety excellence and exert a positive influence on the formation of safety culture.

Most supervisors don’t have the latest training and tools for coaching workers to perform their jobs safely. Becoming an effective coach can leverage a supervisor’s influence to make significant gains in accident reductions. Coaching skills also improve other areas of performance including quality and productivity as well as safety. The benefits to the organization impact almost every area of human performance.

The training contains the latest behavioral coaching techniques and directly applies them to improving safety. A model for counseling problem employees or addressing serious safety situations is also included. The design of the training utilizes advanced learning techniques and helps attendees to apply the models in the classroom to reality based scenarios right out of the workplace.

Lean BBS^® Certification Workshop

Dates and Locations 21-23 February 2012 (8:00am - 4:00pm)

Houston, TX – Sheraton North Houston

14-16 August 2012 (8:00am – 4:00pm)

Houston, TX – Sheraton North Houston

18-20 September 2012 (8:00am – 4:00pm)

Amsterdam, Netherlands – Location TBD

25-27 September 2012 (8:00am – 4:00pm)

Dubai, UAE – Location TBD

6-8 November 2012 (8:00am – 4:00pm)

Houston, TX – Sheraton North Houston

*Recommended Option: It is ProAct Safety®’s experience-based belief that to ensure success, materials should be customized to reflect the unique culture of the location and details of the process. Handout materials are provided for seminar use only and may not be copied or distributed. Electronic materials are not included. Workshop attendees interested in the materials may contact ProAct Safety® to obtain a quote for a site, division, or corporate-wide usage license.

Description

ProAct Safety® has successfully certified over one thousand Internal Consultants across every major industry. The Lean BBS® Internal Consultant Certification Workshop is designed for organizations that desire to internalize and sustain their own approach to Behavior-Based Safety (BBS).

This intensive, highly interactive workshop will fully qualify attendees to return to their organizationsand design a customized plan to strategically implement or improve an existing Behavior-Based Safety process. This approach is ideal for companies who want to maximize their own ability to implement the most effective and efficient approach to BBS, regardless of challenging industry or logistics; or who want to ensure a proven approach to find new sustainable results while minimizing outside costs.

Creating Internal Capabilities This workshop will train participants to utilize ProAct Safety’s proven Lean BBS® methodologies for facilitating an implementation. Most importantly, it will prepare the attendees to anticipate and address the issues that can challenge the success to Behavior-Based Safety approaches. Participants will be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability.

This approach is not a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important they understand and internalize the strategies to identify the site-specific variables that have become, or could become, problematic barriers.

Lean BBS® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety focuses on leveraged use of resources resulting in quicker and more sustainable results in a shorter time, with less disruption to operations, and less resistance from workers and unions.

Participants will leave this workshop with the knowledge and skills to:

· Conduct an assessment to determine site readiness

· Strategically plan a custom implementation of BBS

· Appropriately select steering team members and observers

· Manage and coach the team through a BBS implementation or expansion

· Ensure site leaders understand the process and adapt the process to the specific needs and culture of the site

· Develop a site-specific checklist or focus of behaviors and precautions which will have the greatest impact on accident prevention

· Choose from multiple observation and feedback strategies to ensure a customized approach that best fits their organization and challenges

· Build a management-support infrastructure to ensure long-term success

· Hold kickoff activities to start the BBS process

· Monitor and audit the process to keep it on course

· Continuously improve the process

Advanced Elements:

Change Management: The psychology of resistance to change, and how to avoid creating resistance

Culture Change Strategies - A Best Practices Approach

Advanced Assessment Strategies - Developing Quick Wins

Building understanding and support for the BBS process prior to assessment or implementation

Strategic options for implementation that customize the process for the site culture

Re-energize Your Existing BBS Process Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement. Improvement strategies can accomplish several important objectives:

· Attain the next step in accident-reduction results through better targeting

· Increase the level of expertise in the personnel active in the process

· Integrate new techniques to enhance existing observation and data analysis strategies

· Re-energize the process utilizing Lean BBS® techniques to improve results and increase employee participation

· Reduce manpower requirements to maintain the process

· Assess the existing Behavior-Based Safety process for foundations to build on

· Make more efficient use of site leaders and steering teams

· Narrow the focus of the checklist to improve efficiency

· Focus observations where they will produce the best results

· Learn tactics for continuous process improvement to ensure process sustainability

Safety Culture Excellence 101: Insight into Culture from the Guru

Dates and Locations 19 July 2012 (8:00am - 4:00pm)

Minneapolis, MN – Location TBD

Description

This workshop is intended for individuals with a desire and capability to internally achieve and sustain safety culture excellence, not those looking for a silver bullet or off-the-shelf methodology. Creating a sustainable safety culture only occurs through an internalization of key principles outlined in this energetic and insightful workshop.

Organizations in every industry eventually reach an important realization: safety excellence is equivalent to business excellence. With this, it is little wonder why there has been a significant, yet unfocused, interest in safety culture.  Having a desire for such a reality is step one. Knowing where to focus your energy is step two. Internalizing the capability to achieve and repeat the results is the final step.

Most never make it past the first step, which results in a never-ending search for the next, latest-and-greatest program, process, or methodology. Unfortunately, this rarely leads to success. Rather, a program-of-the-month perception is created and reinforced; or even more dangerous, beliefs are created:

1. There is no way to get further improvement, so incidents are inevitable

2. Loss of sense of vulnerability

3. We must be good if there is nothing else to improve

Once the organization learns how to focus their efforts and internally accomplish continuous transformational improvements, and celebrate and communicate their success, the next difficulty emerges: sustainability. The organization’s culture is the ultimate sustainability mechanism. Learning how to enhance the culture and create systems to reinforce the new desired performance is where true sustainability lies. It is not enough to have a passion for safety excellence; there needs to be an aligned focus not just on the transformation, but on sustainability as well.

In this highly inspirational session, ProAct Safety will share experiences from projects with many of the best international organizations to achieve and sustain excellence in culture and performance.

Objectives

· Practices of many of the best performing organizations in safety and operational excellence will be reviewed.

· Attendees will be provided strategies to self-diagnose transformational opportunities for internal pathways to performance excellence.

· Learn the proven elements of Safety Culture Excellence and behaviors of the best companies to sustain this desirable goal.

· Models and approaches that have resulted in millions of annualized savings will be provided for internal usage by the attendees.

· Learn what it takes to find the leverage point to proactive engagement and create a culture of passionately proactive workforce: the answer to successful sustainability.

Safety Metrics 101: Expert Insight into Safety Measurement

Dates and Locations 19 September 2012 (8:00am - 4:00pm)

Boston, MA – Location TBD

Description

What is the best measure of safety performance? Is it the traditional recordable rate, severity rate, cost of accidents, near-miss numbers, physical audit scores, behavioral observations, percent safe, or perception surveys? The best answer may be “All of the above.”

Achieving safety excellence has taught us that most safety executives are not getting the results they want because they are not measuring what they want. Moreover, it is easy to forget that sometimes an imprecise measurement of the right thing is better than a precise measurement of the wrong thing.

This enlightening workshop explores the misconceptions that currently hinder the best and brightest safety leaders from achieving and sustaining measurable safety excellence. Gain insight into a better-practices approach to safety measurements currently being utilized by many of the best in safety.

Learning Objectives:

· Learn how to measure what is important in safety

· Move from lagging to leading indicators

· Evolve from leading to transformative indicators

· Learn how the current measurements demotivate discretional performance

· Learn how to use transformational measurements to motivate performance

· Learn how to measure and manage performance, rather than results

· Principles of effective measurement systems

· A conceptual overview of a Balanced Scorecard for Safety Metrics

The Transformational Leader: Establishing Cultural Excellence

Dates and Locations 20 September 2012 (8:00am - 4:00pm)

Boston – Location TBD

Description

Health, Safety, and Environmental (HSE) professionals face an increasing challenge, one that intensifies with each new hypercompetitive priority. It is little wonder why organizations strive to move safety from a priority to a value. To create these shared values within an organization, they must be reinforced at or near the point of decision. In principle, this always holds true. In practice, accomplishing this grows increasing difficult.

Simply stating that safety is a value at an increasing frequency and passion does not make it so. The successful HSE leader of tomorrow cannot simply work towards value creation; they must become a transformational leader.

Key Issues Addressed During Workshop

· The challenges facing future HSE leaders

· Redefining safety excellence

· Transformational opportunities for further cultural and performance improvement for organizations already leading in safety efforts

· Best practices of top performing organizations in safety and operational excellence

· Strategies to self-diagnose for transformational opportunities within your organization that will put you onto the path to safety excellence

· Proven elements of the safety culture excellence model and behavior of the best companies to sustain this desirable goal

· How to engage employees in safety, solicit discretional effort, and create a workplace culture that is committed to sustaining safety excellence

· Updated safety models and approaches that have resulted in millions of annualized savings

· A review of the better practices of excellence cultures

· A review of the elements of Safety Culture Excellence

Using Near-Miss Data for Successful Loss Control

Dates and Locations 15 May 2012 (8:00am - 4:00pm)

Baltimore, MD – Location TBD

7 November 2012 (8:00am – 4:00pm)

Dallas, TX – Location TBD

Description

Using incident data to improve safety is nothing new. However, when the goal is attained and your accident data starts to lose its statistical significance, what can be done? Near-miss data can help fill in gaps left by dwindling incident rates, and provide clear information with which to focus. But near-miss data is problematic to gather and often misinterpreted. Learn how to avoid common problems and take an important step toward more proactive safety metrics.

Learn to:

· Achieve accurate near-miss reporting

· Determine the most effective accident prevention strategies

· Use your data to its fullest potential

· Develop a standard term and definition for a near-miss

· Review examples of the best reporting systems and forms in safety

· Enhance motivators and reduce demotivators that impact reporting

International Safety Excellence Coach Shawn M. Galloway of ProAct Safety shares the five most frequently found perceptions that become dangerous beliefs in organizations on the path to safety excellence. To see more Culture Shock Videos or read Shawn’s column in Canadian Occupational Safety Magazine, visit www.cos-mag.com. For all articles, videos and podcasts visit www.ProActSafety.com/Insights or the blog at www.SafetyCultureExcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Between the recent articles in safety publications and the capsizing of the Costa Concordia, there is a renewed dialogue among safety professionals and others about accident causation. In the first third of the last century Heinrich proposed, from his observations of accident reports, that 88% of all accidents were the result of unsafe acts, 10% from unsafe conditions, and 2% from undetermined causes. One author recently refuted this, mainly citing the tendency to blame employees for accidents when much of the “cause” was due to systems issues controlled by managers.

While there is validity in looking beyond human behavior, there is great danger in overlooking it and its critical role in accidents. We should always look at the “why”, but we can’t forget the “what.” It looks like we have opened the door to a whole new set of terminology around what has been traditionally labeled “immediate cause,” “underlying cause,” “root cause,” and “contributing factor.” If changing terminology or consolidating terminology helps prevent accidents, I am all for it.

From the discussions on line, there may be a need for better developing the talking points around accident causation. It is hard to synergize solutions when it takes 1200 comments in a LinkedIn group just to get everyone agreeing on terms.

The main point that must not get lost in this discussion is the fact that behaviors , regardless of what causes, prompts, or influences them are critical to risk control and, thus critical to accident prevention. We have assumed a lot over the years about what causes human behavior and how to change it. However we approach it in the future, we must not forget it. If a driver swerves into the other lane, the probability of an accident just dramatically increased. THAT is human behavior.

Now, how do we keep drivers in their own lanes? That is the next level. We err when we think that changing the influences on behavior will automatically and completely and immediately change behavior. If we don’t change behavior, we have missed the mark or are shooting at the wrong targets. It is not about blame, it is about prevention.

If we forget this basic premise as we strive to better understand its causes and influences, we are taking a step forward and falling hopelessly backwards. We need to understand the next level of causation or influence or systems issues or whatever we decide to call it so we can use it to shape behavior, not forget it.

Terry L. Mathis

CEO and Founder

ProAct Safety, Inc.

www.ProActSafety.com

With my many travels, fortunately or unfortunately I come across some strange situations. Perhaps it’s because I look at things differently, I see things that others don’t, have a strange sense of humor, or just happen to have a camera when someone is doing something completely ridiculous. If you have participated in any of my workshops or seminars you have seen my collection of close to 2000 of these pictures. I’ve decided to start sharing the ones I have personally taken here. I’m curious who might have the best responses to the following two questions:

1. What is wrong with this picture?

2. If you expressed concern to them, what rationale do you think they would provide as a response?

(Remember people do things for a reason. Always seek to understand the reason if you want to influence future decisions.)

I look forward to your thoughts!

Shawn M. Galloway

www.ProActSafety.com

The interview took place in Philadelphia on October 31, 2011 at the National Safety Council Congress & Expo. Produced by Greg Gibson of MP Media/MetaPower International, with assistance from Kevin Healy. You can watch or download the video here, or watch it on YouTube:

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Are you integrating safety into your business? If so, great it is a wonderful thing to do. But, have you also integrated your business into safety? One cannot successfully be accomplished without the other. If you are a successful business and are on the path to safety excellence, what business principles and practices helped you become successful in the marketplace? How can those practices enhance other areas of operations like, safety?

If people do not see the same level of efficiency and effectiveness in safety as they do in their business, how excited are they going to be when being told safety needs to be the way they do their business? If we want people to see how safety helps them with their performance, they have to see integration potential from all angles. What practices do you excel at in business and how could those practices enhance the value-add of safety?

You can either watch the video here at www.SafetyCultureExcellence.com, or you can watch it below from YouTube.

Shawn M. Galloway

ProAct Safety

www.ProActSafety.com

www.SafetyCultureExcellence.com

Welcome to 2012. I’d like to start our fourth year podcasting with a video challenge. Two years ago I recorded a very similar video standing in almost the same spot. I asked you what your focus was going to be in 2010. But the focus I was asking about was what you were going to focus on in safety? This year, I ask what are you going to focus on for your career in 2012? While I don’t advocate selfishness, the reality is if you don’t focus first on yourself, you might not have a career for you to make a difference in the lives of others.

Consider the following questions:

· What books are you going to read?

· What seminars are you going to attend?

· What groups are you going to learn from?

· How are you going to maximize the increasing availability of new ideas?

· How are you going to show your ideas

· How are you going to demonstrate value?

· What is the legacy you are going to leave behind?

· What do you want people to believe about you? – boss, peers, those you support in safety?

· What do you need to do to create that legacy?

· How are you going to monitor progress?

· What are you going to do to make certain 2012 becomes a more value-contributing year than ever before?

You can either watch the video here at www.SafetyCultureExcellence.com, or you can watch it below from YouTube.

I wish you a great 2012 and hope it will be your best year yet!

Shawn M. Galloway

ProAct Safety

www.ProActSafety.com

January 2011

1. On Second Thought: Outsmarting Your Mind’s Hard-Wired Habits by Wray Herbert

2. Leaders at All Levels: Deepening Your Talent Pool to Solve the Succession Crisis by Ram Charan

3. Million Dollar Consulting: The Professional’s Guide to Growing a Practice by Alan Weiss

4. The First 90 Days: Critical Success for New Leaders at All Levels by Michael Watkins

5. How To Maximize Fees In Professional Service Firms by Alan Weiss

6. Contrary to Popular Belief: More than 250 False Facts Revealed by Joey Green

7. The Invisible Gorilla: And Other Ways Our Intuition Deceive Us by Christopher Chabris and Daniel Simons

8. Be the Pack Leader: Use Cesar’s Way to Transform Your Dog… and Your Life by Cesar Millan with Melissa Jo Peltier

9. Make Today Count: The Secret of Your Success Is Determined By Your Daily Agenda by John C. Maxwell

10. Team of Rivals: The Political Genius of Abraham Lincoln by Doris Kearns Goodwin

February 2011

1. The Leadership Engine: Building Leaders at Every Level by Noel Tichy with Eli Cohen

2. Million Dollar Speaking: The Professional’s Guide to Building Your Platform by Alan Weiss, Ph.D.

3. Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management Systems by Durward K. Sobek II and Art Smalley

4. For Whom the Bell Tolls by Ernest Hemmingway

5. What Is Six Sigma? by Pete Pande and Larry Holpp

6. The Secrets of Power Negotiating: How to Gain the Upper Hand in Any Negotiation by Roger Dawson

7. Globalization (EK Essential Managers) by Pervez Ghauri and Sarah Powell

March 2011

1. Self Comes to Mind: Constructing the Conscious Brain by Antonio Damasio

2. Sleights of Mind: What the Neuroscience of Magic Reveals about Our Everyday Deceptions by Stephen L. Macknik, Susana Martinez-Conde and Sandra Blakeslee

3. Gung Ho! Turn On the People in Any Organization by Ken Blanchard and Sheldon Bowles

4. Value-Based Fees: How to Charge – and Get – What You’re Worth by Alan Weiss, Ph.D.

5. Please Hug Me—I’ve Been Delayed: The Only Guide You’ll Ever Need to Help You Survive These Not-So-Friendly Skies by Jeff Michaels

6. Buy-In: Saving Your Good Idea from Getting Shot Down by John P. Kotter

April 2011

1. Leading The Charge: Leadership Lessons From The Battlefield to the Boardroom by General Tony Zinni and Tony Koltz

2. The Death of Ivan Ilyich by Leo Tolstoy

3. Million Dollar Coaching: Build A World-Class Practice by Helping Others Succeed by Alan Weiss, Ph.D.

4. The Five Most Important Questions You Will Ever Ask About Your Organization by Peter F. Drucker with Jim Collins, Philip Kotler, James Kouzes, Judith Rodin, V. Kasturi Rangan, and Frances Hesselbein

5. The Dip: A Little Book That Teaches You When to Quit (and When to Stick) by Seth Godin

6. Fast Food Nation: The Dark Side of the All-American Meal by Eric Schlosser

7. Business Etiquette: 101 Ways to Conduct Business With Charm and Savvy by Ann Marie Sabath

8. Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results by Roger Connors and Tom Smith

9. The Checklist Manifesto: How to Get Things Right by Atul Gawande

May 2011

1. Ignore Everything: and 39 Other Keys To Creativity by Hugh MacLeod

2. Poke The Box by Seth Godin

3. The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-Figure Consulting Practice by Alan Weiss, Ph.D.

4. It’s Your Ship: Management Techniques From the Best Damn Ship in the Navy by Michael Abrashoff

5. Meditations by Marcus Aurelius, Emperor of Rome

6. Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story by Peter Guber

7. Decision Points by George W. Bush

8. The Global Consultant: How To Make Seven Figures Across Boarders by Alan Weiss and Omar Khan

June 2011

1. Thrive! Stop Wishing Your Life Away by Alan Weiss

2. The Four-Hour Body: An Uncommon Guide to Rapid Fat Loss, Incredible Sex, and Becoming Superhuman by Timothy Ferriss

3. The Company We Keep: A Husband-And-Wife True-Life Spy Story by Robert Baer and Dayna Baer

4. Leadership Lessons of the Navy Seals: Battle-Tested Strategies for Creating Successful Organizations and Inspiring Extraordinary Results by Jeff Cannon and Jon Cannon

5. In The Sounds and Seas Volume 1 by Marnie Galloway

July 2011

1. Heaven is For Real: A Little Boy’s Astounding Story of His Trip to Heaven and Back by Todd Burpo with Lynn Vincent

2. Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi

3. The Fountainhead by Ayn Rand

4. 10 Stupid Things Couples Do to Mess Up Their Relationships by Dr. Laura Schilessinger

5. Reward Systems: Does Yours Measure Up by Steve Kerr with Glenn Rifkin

August 2011

1. Lessons in Mastery by Anthony Robbins

2. Crime and Punishment by Fyodor Dostoyevsky

3. Organizational Consulting: How to Be an Effective Internal Change Agent by Alan Weiss

4. The Oz Principle: Getting Results Through Individual and Organizational Accountability by Roger Connors, Tom Smith and Craig Hickman

5. The Art of Non-Conformity: Set Your Own Rules, Live the Life You Want, and Change the World by Chris Guillebeau

September 2011

1. The Lords of Strategy: The Secret Intellectual History of the New Corporate World by Walter Kiechel

2. How Did That Happen?: Holding People Accountable For Results the Positive, Principled Way by Roger Connors and Tom Smith

3. The Six Characteristics of Highly Effective Change Leaders: by Brett Clay

4. Leadership is An Art by Max Depree

October 2011

1. Triangle: The Fire That Changed America by David von Drehle

2. Man’s Search For Meaning by Victor E. Frankl

3. Managing the Generation Mix: From Collision to Collaboration by Carolyn A. Martin, Ph.D. and Bruce Tulgan

4. Journey to the Emerald City: Achieve a Competitive Edge by Creating a Culture of Accountability by Roger Connors and Tom Smith

5. The Secret by Rhonda Byrne

6. The Steve Jobs Way: iLeadership for a New Generation by Jay Elliot and William L. Simon

7. Process Consulting: How to Launch, Implement, and Conclude Successful Consulting Projects by Alan Weiss, Ph.D.

8. Change Anything: The New Science of Personal Success by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler

9. Doing Well By Doing Right: Guidelines, Accountabilities and Discussion About Ethical Management Practices by Alan Weiss, Ph.D.

November 2011

1. The Way We’re Working Isn’t Working: The Four Forgotten Needs That Energize Great Performance by Tony Schwartz

December 2011

1. The Tell-Tell Brain: A Neuroscientist’s Quest For What Makes Us Human by V.S. Ramachandran

2. The Millionaire Messenger: Made a Difference and a Fortune Sharing Your Advice by Brendon Burchard

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

December 2011

1. The Tell-Tell Brain: A Neuroscientist’s Quest For What Makes Us Human by V.S. Ramachandran

2. The Millionaire Messenger: Made a Difference and a Fortune Sharing Your Advice by Brendon Burchard

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings all! For the video podcast this month, I’d like to share with you one of my models that explains my theory on how we can help people internalize a needed focus in safety. If we want people to be safe, this means risk-free. For this to happen, safety strategies need to be portable and facilitate internalization. I hope you will use these steps to help the people you are supporting in safety. You can either watch the video here at www.SafetyCultureExcellence.com, or you can watch it below from YouTube.

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while in Dubai, United Arab Emirates. For the podcast this week I’d like to share an article I wrote that was published in the December 2011 edition of BIC Magazine. It was titled “Do-It-Yourself Safety Perception Surveys: Six Important Steps”. The published article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

During the 2011 National Safety Council Congress and Expo, I was interviewed by Carl Green of MetaPower. This conversation is part of their Listening to Learn Series from MP Media. You can find their blog at www.blog.MetaPower.com. The video was produced by Greg Gibson of MP Media/MetaPower International, with assistance from Kevin Healy. You can watch or download the video here, or watch it on YouTube:

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1. The Way We’re Working Isn’t Working: The Four Forgotten Needs That Energize Great Performance by Tony Schwartz

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings all! For the video podcast this month, I’m sharing one of my models on the steps towards excellence in individual performance. As always, customization is a critical first step to ensure sustainability; so take these ideas and make them fit your group. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Lodi, California. For the podcast this week I’d like to share an article I wrote that was published in my column for Canadian Occupational Safety in November 2011. It was titled “10 Questions To Ask About Your Safety Programs”. The published article can either be found at www.COS-MAG.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Soda Springs, Idaho. For the podcast this week I’d like to share an article I wrote that was published in the November 2011 edition of BIC Magazine. It was titled “Ten Years Since 9/11: Searching For Proactive Heroism.”. The published article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Hello all, recording this podcast while in Philadelphia Pennsylvania at the 2011 National Safety Congress and Expo. I’m sure you will all agree that we all appreciate positive feedback, if only we would give it more often. The goal of this podcast is to hopefully and sincerely provide you with thanks from me. I have been very fortunate to be on the receiving end of some great feedback over the past few months. I started this podcast in January of 2008 with the goal to share some thoughts with some specific clients around the world. The purpose was to help them with reinforcing strategies we had previously trained them on, and share new ones we had discovered as well. Quite quickly we started receiving questions and comments from places in the world we knew we hadn’t worked.

Quite frankly we had some initial concerns that we were sharing our intellectual capital and intellectual property with people who hadn’t compensated us for it. This conversation lasted about five minutes before Terry Mathis and I came to the conclusion that sharing our thoughts, strategies, lessons learned and new ideas was in the best interest of global safety efforts. Within months of this decision we started receiving feedback from subscribers on how they appreciated the strategies we had shared and how they were already seeing progress from implementing our ideas and models. This makes it all worthwhile.

At least once a month I receive detailed emails outlining the progress experienced from either implementing all or some of the ideas. As Terry and I regularly speak at private and public safety conferences and events throughout the world, we are very fortunate to meet many of our subscribers. To see a list of our public events (which updates monthly) where we will next be speaking visit www.ProActSafety.com. If you would like to contact us about a private workshop or consultation, there are ways to do that there as well.

As I’m recording this at the 2011 National Safety Congress and Expo in Philadelphia I was both speaking and moderating at NSC and just happened to be in our booth in the expo area talking with some clients and as I turned around I had the honor of meeting meet another of our subscribers, a gentleman who is the Non-Commissioned Officer In Charge for a United States Air Force Base in a European Country. He shared with me how they have had significant improvement in safety at the base after listening to all of these podcasts and implementing the strategies. As he shook my hand he handed me his Air Force Unit Coin. Being prior military myself, I know what an honor that is. Thank you for that. I’m not sharing his name or base in this story as I want to respect his privacy and that of others who share their stories with me.

It is important that we all receive positive feedback. The feedback provided to me by one of our nation’s heroes makes these podcasts worthwhile. I travel a great deal. I write these podcasts and articles while on the road in different countries and cities. Truthfully had I know what a commitment this would be, providing weekly content, I’m not sure I would have made the decision to start this podcast. But, the feedback I hear from you all, makes it all worthwhile.

Like many of you have taken time to thank me, be sure you take the time to thank the employees and leaders in your companies that have helped you achieve improvement. We can all use a little more positive feedback.

Sincerely, thank you for all that you do and for taking the time to share your thoughts with me, I truly appreciate it. If we haven’t had the opportunity to connect and you have been a long-time subscriber, please feel free to drop me a note at podcast @ proactsafety.com and say hello, I’d love to hear your story.

A quick business note:

This is the 207^th podcast that we have released, at no cost to the subscribers. We will continue to release our podcasts at no charge, however maintaining the availability of previous ones from years past is becoming difficult with the platform we are using to publish them. They only provide us a limited amount of space, which we are getting close to maxing out. With over two hundred podcasts, audio and video that range between a few minutes to sixty minutes each, I guess this should be no surprise. In the next few months we may be forced to remove the public access to some of our earlier posts, so I encourage you to remind others to download them all now while they are still available. If we have to remove these older posts for the purpose of space, we will still make them available to send to you on a memory stick or CD for a small fee to cover these new costs we will incur.

Again, thank you for your dedication to safety excellence on and off the job and thank you for taking our strategies and making them fit your operations; this is after all why we provide these podcasts. Best of luck taking them forward within your company.

Warm regards,

Shawn M. Galloway

ProAct Safety

Greetings all! For the video podcast this month, I’m sharing strategies on how to develop and the key considerations when deciding to carry out self-observations. This can be a great supplement to a Behavior-Based Safety process, or simply as an effective self-coaching tool. As always, customization is a critical first step to ensure sustainability; so take these ideas and make them fit your group. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

[youtube=http://www.youtube.com/watch?v=JRVnyvRe4rg]

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1. Triangle: The Fire That Changed America by David von Drehle

2. Man’s Search For Meaning by Victor E. Frankl

3. Managing the Generation Mix: From Collision to Collaboration by Carolyn A. Martin, Ph.D. and Bruce Tulgan

4. Journey to the Emerald City: Achieve a Competitive Edge by Creating a Culture of Accountability by Roger Connors and Tom Smith

5. The Secret by Rhonda Byrne

6. The Steve Jobs Way: iLeadership for a New Generation by Jay Elliot and William L. Simon

7. Process Consulting: How to Launch, Implement, and Conclude Successful Consulting Projects by Alan Weiss, Ph.D.

8. Change Anything: The New Science of Personal Success by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler

9. Doing Well By Doing Right: Guidelines, Accountabilities and Discussion About Ethical Management Practices by Alan Weiss, Ph.D.

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Anchorage, Alaska. For the podcast this week I’d like to share an article I wrote that was published in the October 2011 edition of EHS Today. It was titled “Safety Measurement: The Dysfunctional Big Picture”. The published article can either be found at www.EHSToday.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Amsterdam, The Netherlands. For the podcast this week I’d like to share an article I wrote that was published in the October 2011 edition of BIC Magazine. It was titled “Becoming a L.E.A.D.E.R.”. The published article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Monaghan, Ireland. For the podcast this week I’d like to share an article I wrote that was published in my column for Canadian Occupational Safety in October 2011. It was titled “Safety Ideas: To Share or Not to Share?” The published article can either be found at www.COS-MAG.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings everyone, this podcast recorded while working in Menomonie, WI. For the podcast this week I’d like to share an article I wrote that was published in the September 2011 edition of BIC Magazine. It was titled “Five Steps to Sustainable Safety Culture Excellence”. The published article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings all! For the video podcast this month, I’m sharing an exercise that I’ve led with thousands of people to self-discover how to move from being perceived as a cop in safety (safety police) to a coach (safety coaching). As always, customization is a critical first step to ensure sustainability; so take these ideas and make them fit your group. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

[youtube=http://www.youtube.com/watch?v=h-VWkksd2Rc]

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1. The Lords of Strategy: The Secret Intellectual History of the New Corporate World by Walter Kiechel

2. How Did That Happen?: Holding People Accountable For Results the Positive, Principled Way by Roger Connors and Tom Smith

3. The Six Characteristics of Highly Effective Change Leaders: by Brett Clay

4. Leadership is An Art by Max Depree

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Spokane, Washington. For the podcast this week I’d like to share an article I wrote that was published in the August 2011 edition of Canadian Occupational Safety Magazine. It was titled “Roles in Safety: Often Misunderstood, Rarely Descriptive”. The published article can either be found at www.COS-Mag.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Plover, Wisconsin. For the podcast this week I’d like to share an article I wrote that was published in the August 2011 edition of EHS Today Magazine. It was titled “Establishing a Sustainable Safety Culture”. The published article can either be found at www.EHSToday.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Denver, CO. For the podcast this week I’d like to share an article I wrote that was published in the August 2011 edition of BIC Magazine. It was titled “Policing for Results Leads to Management by Voodoo”. The published article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings all! For the video podcast this month, I’m sharing a vital methodology used by many global organizations, to help improve the performance of critical employees at any level of the organization. As always, customization is a critical first step to ensure sustainability. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

[youtube=http://www.youtube.com/watch?v=nE5yo2enn3o]

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1. Lessons in Mastery by Anthony Robbins

2. Crime and Punishment by Fyodor Dostoyevsky

3. Organizational Consulting: How to Be an Effective Internal Change Agent by Alan Weiss

4. The Oz Principle: Getting Results Through Individual and Organizational Accountability by Roger Connors, Tom Smith and Craig Hickman

5. The Art of Non-Conformity: Set Your Own Rules, Live the Life You Want, and Change the World by Chris Guillebeau

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast was recorded while working in Topeka, Kansas. This week I’d like to share an article I wrote that was published in July 2011 in my column in COS Magazine, it was titled, “Public Praise and the Dangers of Demotivation”. The article can either be found by visiting the magazine’s website at www.COS-MAG.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast was recorded while working in Soda Springs, Idaho. This week I’d like to share an article I wrote that was published in June 2011 in my column in BIC Alliance, it was titled, “Deciding To Be the Best Starts With a Few Simple Questions”. The article can either be found by visiting the magazine’s website at www.BICAlliance.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in St. Louis, Missouri. This week I’d like to share an article I wrote, published in April 2011 in my column in BIC Alliance, it was titled, “Executive Decisions: Enabling or Hindering Safety Progress”. The article can either be found by visiting the magazine’s website at www.BICAlliance.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings all! For the video podcast this month, I’m sharing a story of how my perspective was changed. This reinforced my desire to help others change the lens in which they look at life through. This is critical for self-discovery, which is vital to true performance excellence. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

1. Heaven is For Real: A Little Boy’s Astounding Story of His Trip to Heaven and Back by Todd Burpo with Lynn Vincent

2. Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi

3. The Fountainhead by Ayn Rand

4. 10 Stupid Things Couples Do to Mess Up Their Relationships by Dr. Laura Schilessinger

5. Reward Systems: Does Yours Measure Up by Steve Kerr with Glenn Rifkin

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Toronto, Canada. This week I’d like to share an article I wrote that was published in June 2011 by Canadian Occupational Safety. It was titled, “Passionately Proactive: A Pleading Call To Action?” The article can either be found by visiting the magazine’s website at www.COS-MAG.com or under Insights at www.ProActSafety.com.

We have received requests for older podcasts that are no longer available for download on this website. We are looking into why these old podcasts are not able to be accessed. It appears the application expires some of these once they reach a certain age. Even podcasts can have an age complex!

Soon to address this, we will start making some of these older podcasts available through a small purchase that can cover our costs to provide them on a CD or memory stick and ship to your location.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Paris, France. This week I’d like to share an article I wrote that was published in May 2011 by Canadian Occupational Safety. It was titled, “Seeing Risk Through A New Lens?” The article can either be found by visiting the magazine’s website at www.COS-MAG.com or under Insights at www.ProActSafety.com.

We have received requests for older podcasts that are no longer available for download on this website. We are looking into why these old podcasts are not able to be accessed. It appears the application expires some of these once they reach a certain age. Even podcasts can have an age complex!

Soon to address this, we will start making some of these older podcasts available through a small purchase that can cover our costs to provide them on a CD or memory stick and ship to your location.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Colmar, France. This week I’d like to share an article I wrote that was published in the May 2011 edition of Occupational Health & Safety Magazine. It was titled, “What determines Your Safety Focus?” The article can either be found by visiting the magazine’s website at www.OHSOnline.com or under Insights at www.ProActSafety.com.

We have received requests for older podcasts that are no longer available for download on this website. We are looking into why these old podcasts are not able to be accessed. It appears the application expires some of these once they reach a certain age. Even podcasts can have an age complex!

Soon to address this, we will start making some of these older podcasts available through a small purchase that can cover our costs to provide them on a CD or memory stick and ship to your location.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Hello everyone I hope you are having a great week! This week’s podcast recorded while working in Colmar, France. This week I’d like to share an article written by Terry L. Mathis, Founder and CEO of ProAct Safety. It was published in the June 2011 edition of EHS Today and titled, “S.T.E.P.S. Strategic Targets for Excellent Performance in Safety.” The article can either be found by visiting the magazine’s website at www.EHSToday.com or under Insights at www.ProActSafety.com.

We have received requests for older podcasts that are no longer available for download on this website. We are looking into why these old podcasts are not able to be accessed. It appears the application expires some of these once they reach a certain age. Even podcasts can have an age complex!

Soon to address this, we will start making some of these older podcasts available through a small purchase that can cover our costs to provide them on a CD or memory stick and ship to your location.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in Kingsport, Tennessee where I was honored to deliver a Keynote titled: Creating a Sustainable HSES (Health, Safety, Environmental, and Security) Culture for a great organization. Prior to the talk I decided to record an article I wrote for my column in BIC Alliance, it was titled, “Change is Inevitable, Support Is Not”. It was published May 2011. The article can either be found by visiting the magazine’s website at www.BICAlliance.com or under Insights at www.ProActSafety.com.

We have received requests for older podcasts that are no longer available for download on this website. We are looking into why these old podcasts are not able to be accessed. It appears the application expires some of these once they reach a certain age. Even podcasts can have an age complex!

Soon to address this, we will start making some of these older podcasts available through a small purchase that can cover our costs to provide them on a CD or memory stick and ship to your location.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

1. Thrive! Stop Wishing Your Life Away by Alan Weiss

2. The Four-Hour Body: An Uncommon Guide to Rapid Fat Loss, Incredible Sex, and Becoming Superhuman by Timothy Ferriss

3. The Company We Keep: A Husband-And-Wife True-Life Spy Story by Robert Baer and Dayna Baer

4. Leadership Lessons of the Navy Seals: Battle-Tested Strategies for Creating Successful Organizations and Inspiring Extraordinary Results by Jeff Cannon and Jon Cannon

5. In The Sounds and Seas Volume 1 by Marnie Galloway

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Blacklick, Ohio where I’m leading a private Lean Behavior-Based Safety® Internal Consultant Workshop for a great organization. If this is something you are interested in, or would like to join a scheduled public workshop, please visit: http://www.proactsafety.com/events for a schedule. For the podcast this week I’d like to share an article written by Terry L. Mathis that was published April 2011 in EHS Today. It was titled “Safety Culture: A Matter of Characteristics or Capabilities?” The published article can be found at the magazine’s website at www.EHSToday.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other Safety Culture Excellence® podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Give feedback, just be cautious in your approach.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn’t facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

The following is from a 1993 HBR Article titled: Rethinking Rewards: “In fact, we believe our incentive compensation program is at the heart of our company’s success… Since we adopted this approach, the quality of the budgeting process has substantially improved. Finally, award opportunities are uncapped, and, as a result, they encourage the entrepreneurial spirit that we value. When designed effectively and integrated thoroughly into the management process, executive incentive programs work well for management and shareholders alike.” L. Dennis Kozlowski (Former Chairman and CEO of Tyco Laboratories and now residing in a New York Correctional Facility for financial crimes).

If a site were to imagine what safety excellence looks like, what role do incentives play? I would not define safety culture excellence by what we have to do to prompt desirable behavior. Excellence to me looks like a naturally occurring series of desirable behaviors that occur unprompted. I prefer approaches that inspire people to do things above and beyond what is required for the right reasons, and recognize them for then doing more than what is expected for their job. Often positive reinforcement (R+) is sufficient.

Managers can certainly reward the individual behaviors, nothing wrong with recognizing behaviors that helped achieve a result. I agree with that. I just want to ensure people are performing these desirable behaviors for the right reason, not the reward. If an organization cannot afford to pay their reward program and if the behaviors are not occurring for intrinsic reasons, they will often cease. I choose to set goals, inspire, coach, recognize and then lead by not leading.

When people see progress and are recognized for their individual efforts, you have developed a sustainable model for performance. Telling them if you do this, I’ll give you that and then no longer can, isn’t sustainable. It should be recognized that we all are trying to develop paths to the same goal: Creating a world safe and free from risks and a society that knows the precautions necessary to keep themselves injury and disease-free. Both I believe can only be sustainable through an intrinsic passion for excellence, and the right combination of tools. Incentives can certainly be a starting point; they just shouldn’t be the ending one. If this is a site’s ending point, than they aren’t there yet.

What are your thoughts?

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Begin first with this question: Are you looking to provide feedback to this person for your reasons, or for someone else’s benefit? If someone else, is the person open to the feedback and do you believe it will make a difference? If no, back to the first question. If yes, speak kindly, provide rationale for why you are concerned, and help them see it from another person’s point of view. Ensure they know you are speaking from the heart and care for them as an individual, not just serving an internal desire to say something. You will do well if they know you care.

Give feedback, just be cautious in your approach.

1. Ignore Everything: and 39 Other Keys To Creativity by Hugh MacLeod

2. Poke The Box by Seth Godin

3. The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-Figure Consulting Practice by Alan Weiss, Ph.D.

4. It’s Your Ship: Management Techniques From the Best Damn Ship in the Navy by Michael Abrashoff

5. Meditations by Marcus Aurelius, Emperor of Rome

6. Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story by Peter Guber

7. Decision Points by George W. Bush

8. The Global Consultant: How To Make Seven Figures Across Boarders by Alan Weiss and Omar Khan

Happy reading!

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Nashville, Tennessee. For the podcast this week I’d like to share an article I wrote that was published April 2011 in HR Perspectives. It was titled “Overcoming Tomorrow’s Challenges: The Transformational HSE Leader”. The published article can be found under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn’t facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

Shawn M. Galloway

ProAct Safety, Inc.

www.ProActSafety.com

The following is from a 1993 HBR Article titled: Rethinking Rewards: “In fact, we believe our incentive compensation program is at the heart of our company’s success… Since we adopted this approach, the quality of the budgeting process has substantially improved. Finally, award opportunities are uncapped, and, as a result, they encourage the entrepreneurial spirit that we value. When designed effectively and integrated thoroughly into the management process, executive incentive programs work well for management and shareholders alike.” L. Dennis Kozlowski (Former Chairman and CEO of Tyco Laboratories and now residing in a New York Correctional Facility for financial crimes).

If a site were to imagine what safety excellence looks like, what role do incentives play? I would not define safety culture excellence by what we have to do to prompt desirable behavior. Excellence to me looks like a naturally occurring series of desirable behaviors that occur unprompted. I prefer approaches that inspire people to do things above and beyond what is required for the right reasons, and recognize them for then doing more than what is expected for their job. Often positive reinforcement (R+) is sufficient.

Managers can certainly reward the individual behaviors, nothing wrong with recognizing behaviors that helped achieve a result. I agree with that. I just want to ensure people are performing these desirable behaviors for the right reason, not the reward. If an organization cannot afford to pay their reward program and if the behaviors are not occurring for intrinsic reasons, they will often cease. I choose to set goals, inspire, coach, recognize and then lead by not leading.

When people see progress and are recognized for their individual efforts, you have developed a sustainable model for performance. Telling them if you do this, I’ll give you that and then no longer can, isn’t sustainable. It should be recognized that we all are trying to develop paths to the same goal: Creating a world safe and free from risks and a society that knows the precautions necessary to keep themselves injury and disease-free. Both I believe can only be sustainable through an intrinsic passion for excellence, and the right combination of tools. Incentives can certainly be a starting point; they just shouldn’t be the ending one. If this is a site’s ending point, than they aren’t there yet.

What are your thoughts?

Shawn M. Galloway

ProAct Safety, Inc.

Greetings, this podcast recorded while working in Jacksonville, Florida. For the podcast this week I’d like to share an article I wrote that was published in the March 2011 edition of EHS Today Magazine. It was titled “The Contributing Factors of Behavior-Based Safety Failures”. The published article can either be found at www.EHSToday.com or http://www.proactsafety.com/insights/articles-and-white-papers.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

Greetings, this podcast recorded while working in College Station, Texas. For the podcast this week I’d like to share an article I wrote that was published in the March 2011 edition of Canadian Occupational Safety Magazine. It was titled “I Had Your Attention, Now What? Ensuring Communication Effectiveness”. The published article can either be found at www.COS-MAG.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

1. Leading The Charge: Leadership Lessons From The Battlefield to the Boardroom by General Tony Zinni and Tony Koltz

2. The Death of Ivan Ilyich by Leo Tolstoy

3. Million Dollar Coaching: Build A World-Class Practice by Helping Others Succeed by Alan Weiss, Ph.D.

4. The Five Most Important Questions You Will Ever Ask About Your Organization by Peter F. Drucker with Jim Collins, Philip Kotler, James Kouzes, Judith Rodin, V. Kasturi Rangan, and Frances Hesselbein

5. The Dip: A Little Book That Teaches You When to Quit (and When to Stick) by Seth Godin

6. Fast Food Nation: The Dark Side of the All-American Meal by Eric Schlosser

7. Business Etiquette: 101 Ways to Conduct Business With Charm and Savvy by Ann Marie Sabath

8. Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accountability for Results by Roger Connors and Tom Smith

9. The Checklist Manifesto: How to Get Things Right by Atul Gawande

Happy reading!

Shawn M. Galloway

ProAct Safety

Greetings, this podcast recorded while working in Buena Park, CA. For the podcast this week I’d like to share an article I wrote that was published in the March 2011 edition of BIC Magazine. It was titled “Fear And Inspiration: Two Sides Of The Motivational Coin”. The published article can either be found at www.BICALLIANCE.com or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

2. Sleights of Mind: What the Neuroscience of Magic Reveals about Our Everyday Deceptions by Stephen L. Macknik, Susana Martinez-Conde and Sandra Blakeslee

3. Gung Ho! Turn On the People in Any Organization by Ken Blanchard and Sheldon Bowles

4. Value-Based Fees: How to Charge – and Get – What You’re Worth by Alan Weiss, Ph.D.

5. Please Hug Me—I’ve Been Delayed: The Only Guide You’ll Ever Need to Help You Survive These Not-So-Friendly Skies by Jeff Michaels

6. Buy-In: Saving Your Good Idea from Getting Shot Down by John P. Kotter

Happy reading!

Shawn M. Galloway

ProAct Safety

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

1.           The Leadership Engine: Building Leaders at Every Level by Noel Tichy with Eli Cohen

2.           Million Dollar Speaking: The Professional’s Guide to Building Your Platform by Alan Weiss, Ph.D.

3.           Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management Systems by Durward K. Sobek II and Art Smalley

4.           For Whom the Bell Tolls by Ernest Hemmingway

5.           What Is Six Sigma? by Pete Pande and Larry Holpp

6.           The Secrets of Power Negotiating: How to Gain the Upper Hand in Any Negotiation by Roger Dawson

7.           Globalization (EK Essential Managers) by Pervez Ghauri and Sarah Powell

Happy reading!

Shawn M. Galloway

ProAct Safety

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc

2.           Leaders at All Levels: Deepening Your Talent Pool to Solve the Succession Crisis by Ram Charan

3.           Million Dollar Consulting: The Professional’s Guide to Growing a Practice by Alan Weiss

4.           The First 90 Days: Critical Success for New Leaders at All Levels by Michael Watkins

5.           How To Maximize Fees In Professional Service Firms by Alan Weiss

6.           Contrary to Popular Belief: More than 250 False Facts Revealed by Joey Green

7.           The Invisible Gorilla: And Other Ways Our Intuition Deceive Us by Christopher Chabris and Daniel Simons

8.           Be the Pack Leader: Use Cesar’s Way to Transform Your Dog… and Your Life by Cesar Millan with Melissa Jo Peltier