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Safety Culture Excellence is a weekly series designed to support your efforts towards excellence in performance and culture. For more information or to contact the host, visit www.ProActSafety.com.
Episodes

Mar 4, 2013
Mar 4, 2013
1 min
Many efforts for improving safety performance include rewards or incentives. While the theory of incentivizing safety is well intentioned, the practice varies from effective, to ineffective, to harmful. Additionally, there are many new discoveries about how incentives and rewards really work and new thinking on how to best use them. If you already have a program of rewards or incentives for safety in place, don't suddenly stop it. This can do more damage than good. The best approach is to transition your existing program into a more effective program over time. The correct use of motivational strategies for safety is critical to the accomplishment of safety excellence in any organization. If you are like many companies, you have probably experienced widely differing results with many of the off-the-shelf programs available. Consolidating these various strategies into a coherent and effective set of best practices is becoming increasingly important because of the tendency of incentive programs to either fail or go horribly wrong. Some incentive programs have simply become a waste of resources because they have not improved motivation or performance. Others have done serious harm to the safety culture, to safety results, and to relationships with represented workforces. Avoiding these problems is possible by following some basic guidelines which is well worth the effort in terms of results. Improvements in the effectiveness of safety motivational programs is possible regardless of whether you have existing programs, past attempts, or have never tried. The guidelines shared in the workshop are designed to help make the best use of safety motivational strategies. For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble. Shawn M. Galloway ProAct Safety www.ProActSafety.com

Feb 18, 2013
Feb 18, 2013
2 min
Supervisors constantly communicate priorities and strategies to their workers, whether they intend to or not. With training, supervisors can take active control of the messages they send to promote safety as an organizational value. They can set levels of expectation that point everyone in the direction of safety excellence and exert a positive influence on the formation of safety culture.
Most supervisors don't have the latest training and tools for coaching workers to perform their jobs safely. Becoming an effective coach can leverage a supervisor's influence to make significant gains in accident reductions. Coaching skills also improve other areas of performance including quality and productivity as well as safety. The benefits to the organization impact almost every area of human performance.
The training contains the latest behavioral coaching techniques and directly applies them to improving safety. A model for counseling problem employees or addressing serious safety situations is also included. The design of the training utilizes advanced learning techniques and helps attendees to apply the models in the classroom to reality-based scenarios right out of the workplace.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com

Jan 21, 2013
Jan 21, 2013
1 min
The fact that perceptions affect safety cultures is undeniable, yet the best intending organizations often pay little attention to perceptions and the conditioning affect they have on new employees or the company. Whether accurate or not, perceptions become culturally-norming beliefs. When these common beliefs are combined with unclear values, potentially negative attitudes, and hypercompetitive priorities, a dangerous mixture of influences is placed on individuals attempting to solve problems in day-to-day operations. The need to understand perceptions and what drives them is critical.
Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions: accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources, both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse, they have been identified as contributing factors in multiple catastrophic incidents.
Culture is made up of common practices, attitudes, and perceptions of risks that influence behavioral choices at work and away from work. Culture is also influenced by management, leadership, supervision, workplace conditions, and logistics. Measuring a culture involves a complex metric of perceptions, workplace realities, past accident history, and inter-connectivity of the people.
Perceptions are an important consideration when determining methods to improve safety or other aspects of performance. Perceptions affect behaviors, and they should be measured to determine a starting place for cultural modification efforts. Perception surveys can help identify areas for improvement and can serve as a baseline for measuring the effectiveness of improvement efforts.
The workshop focuses on how to measure, understand, and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence. Attendees will be provided with extensive examples of perception survey report templates and detailed examples of different reporting styles.
During this workshop you will learn how to:
- Build Support
- Define the scope
- Determine the goals
- Define the users and audience
- Define terminology
- Determine categories and appropriate statement
- Tools to analyze and categorize findings
- How to administer electronically and manually
- How to maintain trust in the survey process and hidden pitfalls to avoid
- Categorize the results by focusing on internally-implementable action plans
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com

Dec 17, 2012
Dec 17, 2012
Greetings everyone, this podcast recorded while in Bethesda, MD. For the podcast this week I’d like to share an article written by Terry Mathis, published in September 2012 in the MN Department of Administration Risk Management Alert Newsletter. It was titled, The Primary Tool of Organizational Excellence. The published article can or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please contact us at podcast @ ProActSafety.com.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Dec 3, 2012
Dec 3, 2012
Greetings everyone, this podcast recorded while in Collinsville, IL. For the podcast this week I’d like to share an article written by Terry Mathis, published in September 2012 in EHS Today Magazine. It was titled, Can Punishment Improve Safety. The published article can either be found at www.EHSToday.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please contact us at podcast @ ProActSafety.com.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Nov 12, 2012
Nov 12, 2012
Greetings, this podcast recorded while in Chicago, IL. For the podcast this week I’d like to share an article I wrote that was published in September 2012 in my column in Occupational Health and Safety Magazine. It was titled, Zero Incident Goals Motivate Risk Taking, Not Excellence. The published article can either be found at www.OHSOnline.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Oct 29, 2012
Oct 29, 2012
Greetings, this podcast recorded while in Bastrop, TX. For the podcast this week I’d like to share an article I wrote that was published in August 2012 in my column in Occupational Health and Safety Magazine. It was titled, Evolving the Safety Culture: Leading Indicators and Influencers. The published article can either be found at www.OHSOnline.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Oct 15, 2012
Oct 15, 2012
Greetings, this podcast recorded while in Lodi, CA. For the podcast this week I’d like to share an article I wrote that was published in July 2012 in POWER Magazine. It was titled, Safety Measurement: Culture Shaping or Failure Avoidance?. The published article can either be found at www.POWERMag.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Oct 8, 2012
Oct 8, 2012
Greetings, this podcast recorded while in Bethesda, MD. For the podcast this week I’d like to share an article I wrote, published in July 2012 in my column in Occupational Health and Safety Magazine. It was titled, A Safety Excellence Strategy: The Four Facilitators of Execution. The published article can either be found at www.OHSOnline.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Sep 24, 2012
Sep 24, 2012
Greetings, this podcast recorded while in Nashville, Tennessee. For the podcast this week I’d like to share an article I wrote that was published in July 2012 in ASSE’s magazine, Professional Safety. It was titled, Standing Side by Side: Principles of Effective Leadership. The published article can either be found at http://www.asse.org/professionalsafety/ or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc
