Safety Culture Excellence®

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Safety Culture Excellence is a weekly series designed to support your efforts towards excellence in performance and culture. For more information or to contact the host, visit www.ProActSafety.com.

Episodes

Monday Dec 22, 2014

367 - Common Practice: The Third Level of Leading Indicators

Monday Dec 22, 2014

Greetings everyone, this podcast recorded while in Akeley, MN. I’d like to share an article Terry Mathis wrote that was published in EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway

ProAct Safety

Wednesday Dec 10, 2014

Do You Have a Scoreboard?

Wednesday Dec 10, 2014

The only thing more amazing to me than the number of programs organizations adopt to improve safety, is the fact that the majority don’t have a metric to determine if the program worked or not.

Using lagging indicators to measure the effectiveness of a new safety program is fraught with inaccuracies. So many factors impact TRIR and severity rates that one new program might or might not have had an impact. Add to that fact the concept of Hawthorne Effect (that any focus of effort might impact results short term) and you have a totally unreliable metric of program success.

First, all programs should fit into an overarching safety strategy. Second, the program should have internal KPIs to determine if it is doing what it is designed to do. Third, the organization should have intermediate indicators to determine if the program is changing perceptions and organizational behavior. Lastly, there should be a division of lagging indicators into categories directly impacted by the program to see if they are responding to the combination of program impact, changes in perceptions and behavior, and if the costs of the program create an ROI worthy of the effort.

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

Wednesday Nov 19, 2014

Zero Injuries: What is Really Wrong?

Wednesday Nov 19, 2014

The talk about “zero injuries” has ranged from the ridiculous to the sublime. Yes, you should not have a tolerance for accidents, ergo set a goal of zero. Yes, it is not acceptable to hurt ANYONE, ergo set a goal of zero. However, a goal is not a strategy. A goal is not a call to action nor a roadmap to success. Bottom line, zero injuries is a reactive definition of excellence. Zero is not what you should do nor is it what you should not do. It is the desired outcome, not the game plan. It is the coach telling the team at half time, “Don’t lose!”

True safety excellence is not a lofty goal or dream of perfection. It is a strategic approach to a specific challenge. The approach must be prescriptive and predictive. It must involve specific approaches to foster greater knowledge, skills and involvement. It must communicate and inspire discretionary effort from those involved. It must include meaningful metrics that are leading indicators and give each worker a way to rate his or her own performance on a daily basis.

Simply saying “Zero Injuries” is none of these. It is just a good sounding slogan which is temporarily accomplished by luck or normal variation more often than it is permanently accomplished by solid strategy and execution.

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Monday Nov 10, 2014

361 - Safety Culture: The Second Level of Leading Indicators

Monday Nov 10, 2014

Greetings everyone, this podcast recorded while in New Orleans, LA. I’d like to share an article Terry Mathis wrote that was published in EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at www.SafetyCultureExcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway

ProAct Safety

Wednesday Oct 22, 2014

Milestones: The Tendency to Think Backwards

Wednesday Oct 22, 2014

A client recently emailed me about a celebration his organization had held to recognize the workforce for reaching a “milestone in their progress towards safety excellence.” I asked if the “milestone” was something identified on their road map to safety excellence. After some hesitation he admitted that it was not on the road map but that they had recognized a significant achievement that they believed would be sustainable and wanted to celebrate it.

There is nothing inherently wrong with looking backwards and realizing you have accomplished something worthwhile, but there is a missed opportunity. Mapping out a journey and identifying milestones in advance does not detract from the satisfaction of reaching them. In fact, it reinforces the feelings because there was a clear plan to get there and accomplishing the goal is even more satisfying than accidentally realizing success. Clarity of purpose and direction creates milestones in the road ahead and not just in the rear-view mirror.

Visible progress toward goals is one of the cheapest and most effective motivators available. Use it deliberately, communicate your progress continuously, celebrate successes earnestly and motivate your workforce toward safety excellence relentlessly.

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Wednesday Sep 10, 2014

Reporting Accident Investigation Findings

Wednesday Sep 10, 2014

When you discuss the findings from recent accident investigations either in safety meetings, stand downs, or via email, what is the focus? Do you determine the root cause and describe the corrective action taken by the organization to avoid repeat injuries? If so, that is good but incomplete. You should also discuss risk awareness techniques to help workers recognize developing at-risk situations and precautions that workers can take to minimize the probability of such accidents.

It is not enough that organizations learn from their accidents; workers should learn as well. When root causes lead to corrective action, risk awareness should also lead to safer behaviors and better hazard recognition. If you only do one of these, you are missing half or more of the potential improvement that could result from your findings. Don’t settle for simply improving conditions or improving behaviors. Always look for opportunities to improve both!

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

Monday Aug 18, 2014

350 - Evolving Your Safety Culture Elements That Matter Most

Monday Aug 18, 2014

Greetings everyone, this podcast recorded while in Eunice, LA. I’d like to share an article I wrote that was published in the July 2014 edition of OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

Tuesday Aug 12, 2014

STEPS to Safety Culture Excellence Workshop - October 2014

Tuesday Aug 12, 2014

Strategy is a framework of choices the organization makes to determine how to capture and deliver value. Strategy, therefore, is how do we win? How confident are you about your strategy to achieve and sustain safety excellence?

Based on the book, STEPS to Safety Culture Excellence, the authors will lead this workshop and provide a detailed roadmap on how to develop a three to five year safety excellence business plan. This two-day workshop is limited to ten participants. It would be helpful if each attendee read the book prior to the event to escalate the discovery process.

STEPS is a universal process for identifying, prioritizing, and solving safety problems at the organizational, behavioral, conditional, or cultural levels. Using one process for addressing all safety issues eliminates the need for continuously bringing in new consultants, programs, and approaches that create the "flavor of the month" mentality.
ProAct Safety^® recently compiled data on over 1,100 sites that requested our help in improving safety. The commonalities of these sites' issues has led to a new approach to solving safety problems and permanently implementing continuous improvement. The approach includes organizational structure, problem identification, issue prioritization, action plan development, improvement metrics, and a motivational and marketing strategy to ensure sustainability. The process is called STEPS (Strategic Targets for Excellent Performance in Safety^SM).

Objectives:

Develop a solid understanding of a safety excellence strategy
Learn the leading causes of safety program ineffectiveness and failure
Examine a standard methodology used by excellent safety organizations to identify virtually any type of safety issue or problem
Learn to use statistical tools to prioritize issues by their potential impact
Learn to develop action plans to solve safety problems
Explore innovative ways to measure success and progress
Discover how one process can replace multiple programs and allow for seamless transition of focus without causing a flavor-of-the-month culture

Workshop Takeaways - Attendees will be provided with:

Electronic Materials (Templates) to return to their organization and facilitate discussions for the creation of their unique safety excellence strategy.
A 60-Minute Recorded High-Level Webinar outlining the key STEPS to Safety Culture Excellence methodologies. This will help convey the messages and build support and understanding for the necessary path forward. Moreover, this can also help during on-boarding of future leaders to provide an understanding of why the strategy was created, furthering the future support necessary as the organization continuously improves safety performance and culture and acquires or promotes new leadership talent.
Access to Shawn M. Galloway or Terry L. Mathis from 8 am to 5 pm CT during the week by email and phone for one month following the workshop, to help support efforts by coaching and advising through the initial creation of the strategy. If not immediately available, calls and emails will be returned within 24 hours.
A personalized autographed copy of the book, STEPS to Safety Culture Excellence.

For more information, visit this link.

See you there!

Shawn M. Galloway
ProAct Safety, Inc.

Monday Aug 11, 2014

349 - Safety Drivers The First Level of Leading Indicators

Monday Aug 11, 2014

Greetings everyone, this podcast recorded while in Port Arthur, TX. I’d like to share an article Terry Mathis wrote that was published in the July 2014 edition of EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

Monday Aug 04, 2014

348 - A Transformational Pareto Analysis Finding Focus

Monday Aug 04, 2014

Greetings everyone, this podcast recorded while in Orlando, FL. I’d like to share an article I wrote that was published in the July 2014 edition of Professional Safety Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety