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Safety Culture Excellence is a weekly series designed to support your efforts towards excellence in performance and culture. For more information or to contact the host, visit www.ProActSafety.com.
Episodes
Monday Mar 04, 2013
Monday Mar 04, 2013
Many efforts for improving safety performance include rewards or incentives. While the theory of incentivizing safety is well intentioned, the practice varies from effective, to ineffective, to harmful. Additionally, there are many new discoveries about how incentives and rewards really work and new thinking on how to best use them. If you already have a program of rewards or incentives for safety in place, don't suddenly stop it. This can do more damage than good. The best approach is to transition your existing program into a more effective program over time. The correct use of motivational strategies for safety is critical to the accomplishment of safety excellence in any organization. If you are like many companies, you have probably experienced widely differing results with many of the off-the-shelf programs available. Consolidating these various strategies into a coherent and effective set of best practices is becoming increasingly important because of the tendency of incentive programs to either fail or go horribly wrong. Some incentive programs have simply become a waste of resources because they have not improved motivation or performance. Others have done serious harm to the safety culture, to safety results, and to relationships with represented workforces. Avoiding these problems is possible by following some basic guidelines which is well worth the effort in terms of results. Improvements in the effectiveness of safety motivational programs is possible regardless of whether you have existing programs, past attempts, or have never tried. The guidelines shared in the workshop are designed to help make the best use of safety motivational strategies. For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble. Shawn M. Galloway ProAct Safety www.ProActSafety.com
Monday Feb 18, 2013
Monday Feb 18, 2013
Supervisors constantly communicate priorities and strategies to their workers, whether they intend to or not. With training, supervisors can take active control of the messages they send to promote safety as an organizational value. They can set levels of expectation that point everyone in the direction of safety excellence and exert a positive influence on the formation of safety culture.
Most supervisors don't have the latest training and tools for coaching workers to perform their jobs safely. Becoming an effective coach can leverage a supervisor's influence to make significant gains in accident reductions. Coaching skills also improve other areas of performance including quality and productivity as well as safety. The benefits to the organization impact almost every area of human performance.
The training contains the latest behavioral coaching techniques and directly applies them to improving safety. A model for counseling problem employees or addressing serious safety situations is also included. The design of the training utilizes advanced learning techniques and helps attendees to apply the models in the classroom to reality-based scenarios right out of the workplace.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
Monday Feb 11, 2013
Monday Feb 11, 2013
Greetings everyone, this podcast recorded while in Memphis, TN. I’d like to share an article I wrote that was published November 2012 in ISHN Magazine. It was titled, How to Avoid Safety Failures. The published article can either be found at www.ISHN.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc
Monday Feb 04, 2013
Monday Feb 04, 2013
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
Monday Jan 28, 2013
Monday Jan 28, 2013
Greetings everyone, this podcast recorded while in Memphis, TN. I’d like to share an article I wrote that was published November 2012 in my column BIC Magazine. It was titled, A.W.A.R.E. – Five Steps To A Successful Safety Observation. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc
Monday Jan 21, 2013
Monday Jan 21, 2013
The fact that perceptions affect safety cultures is undeniable, yet the best intending organizations often pay little attention to perceptions and the conditioning affect they have on new employees or the company. Whether accurate or not, perceptions become culturally-norming beliefs. When these common beliefs are combined with unclear values, potentially negative attitudes, and hypercompetitive priorities, a dangerous mixture of influences is placed on individuals attempting to solve problems in day-to-day operations. The need to understand perceptions and what drives them is critical.
Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions: accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources, both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse, they have been identified as contributing factors in multiple catastrophic incidents.
Culture is made up of common practices, attitudes, and perceptions of risks that influence behavioral choices at work and away from work. Culture is also influenced by management, leadership, supervision, workplace conditions, and logistics. Measuring a culture involves a complex metric of perceptions, workplace realities, past accident history, and inter-connectivity of the people.
Perceptions are an important consideration when determining methods to improve safety or other aspects of performance. Perceptions affect behaviors, and they should be measured to determine a starting place for cultural modification efforts. Perception surveys can help identify areas for improvement and can serve as a baseline for measuring the effectiveness of improvement efforts.
The workshop focuses on how to measure, understand, and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence. Attendees will be provided with extensive examples of perception survey report templates and detailed examples of different reporting styles.
During this workshop you will learn how to:
- Build Support
- Define the scope
- Determine the goals
- Define the users and audience
- Define terminology
- Determine categories and appropriate statement
- Tools to analyze and categorize findings
- How to administer electronically and manually
- How to maintain trust in the survey process and hidden pitfalls to avoid
- Categorize the results by focusing on internally-implementable action plans
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
Monday Jan 14, 2013
Monday Jan 14, 2013
Greetings everyone, this podcast recorded while in Orlando, FL. I’d like to share an article I wrote that was published October 2012 in my column BIC Magazine. It was titled, I’m Sorry I Almost Killed You. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc
Monday Jan 07, 2013
Monday Jan 07, 2013
This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce and management levels.
The supporting roles of management and supervisors will be discussed. The support roles in BBS are less active than the participants' roles, yet more critical for success and sustainability. In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring it is successful.
Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes. The course will cover every major facet of BBS including the following:
- The philosophy and science behind BBS
- The rationale and ROI (return on investment) of BBS
- What leads to union resistance and how to involve unions for support
- Selection criteria and functions of a BBS Steering Team/Committee
- Time-away-from-work requirements of Steering Team members and Observers
- Key roles, responsibilities and expectations (RREs) of those participating in the process
- Manager's and Supervisor's support roles
- The responsibilities and benefits of employees in a BBS environment
- Start-up cycles for BBS from implementation to maturity
- How to communicate BBS to the workforce
- Support and resources needed by the process to ensure success
- How to posture BBS in relation to other safety efforts and programs
- How BBS impacts safety culture and how to utilize BBS as a safety culture building tool
- How to keep the process results oriented
- How to guarantee process sustainability
- How to refresh and renew an existing BBS process
- Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
Monday Dec 24, 2012
Monday Dec 24, 2012
As a leader, you may have heard someone at your company say something like the following - usually after an accident or near-miss: "We need to improve our safety culture." The problem is, a "safety culture" isn't something you can just pick up like a new batch of hard hats or ear plugs. It's something that needs to run deeply through your organization at all levels - something that goes beyond mere lip service and inspirational "safety first" posters. So how do you go about getting, or improving, a true culture of safety at your workplace? In this workshop you'll learn how.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
Monday Dec 10, 2012
Monday Dec 10, 2012
Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.
Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.
Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com