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Entries Tagged as 'Behavior-Based Quality'

218 - ProAct Safety’s 11th Annual Behavior-Based Safety Conference Details

January 30th, 2012 · No Comments

Greetings all! I’m excited announce the agenda for this year’s Behavior-Based Safety Conference. The ProAct Safety’s 11th Annual Conference is scheduled for 17-18 April 2012. There are pre-conference events on 16 April and post-conference session on the 19th.

If you would like more information on the event or would like to register, please visit: http://proactsafety.com/events/annual-conference

Session Descriptions 17-18 April 2012:

The Big Picture: BBS’ Role in Safety Culture Excellence

Every organization should have a strategy for safety improvement that includes creating an excellent safety culture. What part can a Behavior-Based Safety process play in the execution of this, and what are the potential benefits of using BBS in such a strategy? This session explores the big picture of safety strategy and the specific role of BBS.

Deadly Sins & Vital Signs: Killing & Reviving Processes

BBS processes have some extremely vital “do’s and don’ts” that can determine success or failure. Learn how to recognize the deadly sins and the vital signs that reflect these critical elements so you can reassess your process to make sure you are doing (and not doing) these critical things.

Observation & Feedback: Cop or Coach?

Still focused on the number of observations? It is time to help observers really make a difference, not just hit target numbers and go through the motions. Turning observers into effective safety coaches is the key. Moreover, it might set a great example for managers and supervisors who could use a change in style!

Process Indicators: Quality, Quantity or Transformative?

What are the metrics that tell you if you are working your BBS process effectively? Are you measuring the right things in your own BBS process? Learn what they are and how they are best measured for both quantity and quality.

On the Horizon: What Lies Ahead for Behavioral Safety

No one knows for sure what the future holds, but it is important to look forward and predict what BBS will look like in the future and what role it will continue to play in safety and culture improvement. Preparing for inevitable changes will make your future smoother and more successful! Listen to the experts who have successfully predicted most of the changes in BBS for the past 18 years.

Company Politics, Snipers & Lessons Learned

Almost every BBS process has been held hostage or misused for some kind of company political goal. There are even people in organizations who worked to make BBS fail. Most processes survived these attacks and kept on improving safety. Learn some stories from the past from other organizations that will help you not let this kind of history repeat itself in your organization.

Motivating & Managing Support: Incentives & Rewards

How can your BBS process actually manage the level of support it receives from supervisors and managers? How can you change incentive and reward systems to align with BBS and avoid the pitfalls most programs experience? Listen to and participate in this lively discussion of the issues and opportunities.

Open Q&A with Terry L. Mathis and Shawn M. Galloway

This last session of the conference is an opportunity to address questions directly to the Principals of ProAct Safety in an open forum. This is an excellent chance to finalize your plans to utilize what you have learned at the conference, get answers to any remaining questions, and bounce your plans and ideas off the experts.

PRE-CONFERENCE SESSIONS – 16 April 2012

Behavior-Based Safety (BBS) 101 for Workers

This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce level who have already implemented a BBS process. Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes. The course will cover every major facet of BBS including the following:

· The philosophy and science behind BBS

· What leads to union resistance

· Functions of a BBS Steering Team/Committee

· The role of an Observer in a BBS process

· Manager’s and Supervisor’s support roles

· The responsibilities and benefits of employees in a BBS environment

· How BBS impacts safety culture

· How to keep the process results oriented

· How to guarantee process sustainability

· How to refresh and renew an existing BBS process

Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

Behavior-Based Safety (BBS) 101 for Management

This session covers the same basic concepts as the “BBS 101 for Participants” course but from a management and supervisory perspective. The support roles in BBS are less active than the participants’ roles, yet more critical for success and sustainability. In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring that it is successful. The course will cover these facets and will include the following:

· The rationale and ROI (return on investment) of BBS

· Selection criteria for Steering Team/Committee members

· Time-away-from-work requirements of Steering Team members and Observers

· Key roles, responsibilities, and expectations (RREs) of those participating in the process

· Start-up cycles for BBS from implementation to maturity

· Support and resources needed by the process to ensure success

· How to involve unions for support

· How to communicate BBS to the workforce

· How to utilize BBS as a safety culture building tool

· How to posture BBS in relation to other safety efforts and programs

· How to pump new life into an existing BBS process

Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.

POST-CONFERENCE SESSIONS – 19 April 2012

Advanced Cultural & Behavioral Tactics – Guaranteeing New Results

Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.

Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.

Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.

Teaching Supervisors to be Safety Coaches (Train-the-Trainer)

Supervisors constantly communicate priorities and strategies to their workers, whether they intend to or not. With training, supervisors can take active control of the messages they send to promote safety as an organizational value. They can set levels of expectation that point everyone in the direction of safety excellence and exert a positive influence on the formation of safety culture.

Most supervisors don't have the latest training and tools for coaching workers to perform their jobs safely. Becoming an effective coach can leverage a supervisor's influence to make significant gains in accident reductions. Coaching skills also improve other areas of performance including quality and productivity as well as safety. The benefits to the organization impact almost every area of human performance.

The training contains the latest behavioral coaching techniques and directly applies them to improving safety. A model for counseling problem employees or addressing serious safety situations is also included. The design of the training utilizes advanced learning techniques and helps attendees to apply the models in the classroom to reality-based scenarios right out of the workplace.

If you would like more information on the event or would like to register, please visit: http://proactsafety.com/events/annual-conference

I hope to see you there!

Shawn M. Galloway

ProAct Safety, Inc.

Listen Now:


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Tags: Behavior Based Safety · Safety Culture Excellence Conference · Lean Behavior-Based Safety · Safety Culture/BBS Workshops · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Safety Conference · Behaviour-Based Safety

206 - Self-Observation for Safety Performance - Culture Shock with Shawn M. Galloway

November 7th, 2011 · No Comments

Greetings all! For the video podcast this month, I'm sharing strategies on how to develop and the key considerations when deciding to carry out self-observations. This can be a great supplement to a Behavior-Based Safety process, or simply as an effective self-coaching tool. As always, customization is a critical first step to ensure sustainability; so take these ideas and make them fit your group. You can either watch the video here at www.SafetyCultureExcellence.com, at www.ProActSafety.com/Insights, or directly on the magazine’s site at: http://cos-mag.com or you can watch it below from YouTube.

[youtube=http://www.youtube.com/watch?v=JRVnyvRe4rg]

I hope you enjoy and have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Watch Now:
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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Safety Observations · Employee Involvement · Organizational Safety Culture · Performance Management · Change Management · Lean Behavior-Based Safety · Videos · Behavioral Quality · Behavior-Based Quality · Behavior-Based Safety Software · Behaviour-Based Safety

185 - On Behaviors: Causation, or Prevention?

June 13th, 2011 · No Comments

In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

Listen Now:


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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Lean Behavior-Based Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety

On Behaviors: Causation, or Prevention?

May 27th, 2011 · 2 Comments

In 1990 there were certain beliefs and practices that were viewed as state of the art and acceptable. I’m sure in 2030 we will look back at 2011 and challenge much of what is said today on the topic of behavioral approaches. Here in lies the criticality of never accepting a one-size-fits-all methodology to injury prevention and remaining continuously searching for a better approach. No one has the silver bullet, yet we all together can contribute to making this a safer world by striving for a better way to accomplish our goals through dialogue such as this.

My research and experience with hundreds of global projects in every major industry leads me to believe that the vast majority of incidents (injury, process, equipment damage, etc.) have a conditional, behavioral, organizational, and cultural contributing factor. Now the question is, contributing factor to prevention, or causation? The latter leads people to feel a greater sense of blame than the former. Blame isn’t beneficial for anyone other than those placing it. Moreover, it doesn't facilitate ownership in prevention.

It is my belief that behaviors can indeed prevent and cause an event to occur, they can also be the reason an event was avoided. We must look beyond the behavior and remind ourselves people do things for a reason. If we only address the behavior, without addressing the reason, the sustainability of our intervention strategies will be limited at best. Certainly focusing on behaviors in a vacuum might produce faster results, but is it fast or lasting improvement we want? A little of both would be ideal indeed. I prefer sustainable value-add.

What are your thoughts?

Shawn M. Galloway

ProAct Safety, Inc.

www.ProActSafety.com

Tags: Behavior Based Safety · Organizational Safety Culture · Performance Management · Change Management · Lean Behavior-Based Safety · Leading Safety · Behavioral Quality · Behavior-Based Quality · Unions and Behavior-Based Safety · Behavior-Based Safety Software · Behaviour-Based Safety

Combining Safety and Quality - A Practical Case Study

April 13th, 2008 · 1 Comment

In the pharmaceutical industry product quality really is consumer safety. A few years ago we first began an innovative approch with a major pharmaceutical company. We helped them combine a behavioral approach, to both safety and quality.  Based on this work, they recognized a 50% first year reduction in all incidents with injury, and savings in the millions in quality. Today most companies have a lot of past research, department resources, tools, and lessons learned from quality initiatives available to them. Could some of those resources and experiences be leveraged to create a customized best in class approach to both quality and safety? Absolutely! Today’s podcast is a case study of this success.

Listen Now:


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Tags: Behavior Based Safety · Safety Management · Safety Measurement · Safety Observations · Employee Involvement · Safety Training · Safety & Quality · Behavioral Quality · Behavior-Based Quality