Safety Culture Excellence®

Safety Culture Excellence® header image 1

Entries Tagged as 'Leading Indicators for Safety'

366 - Managing With Luck or Purposeful Intent?

December 15th, 2014 · Comments

Greetings all, here is a short video for this week's podcast. I hope it gets you thinking!

Shawn M. Galloway
President, ProAct Safety

1sceapp.jpg
Watch Now:

Tags: Videos · Leading Indicators for Safety · Safety Excellence Strategy

Do You Have a Scoreboard?

December 10th, 2014 · Comments

The only thing more amazing to me than the number of programs organizations adopt to improve safety, is the fact that the majority don’t have a metric to determine if the program worked or not.  

Using lagging indicators to measure the effectiveness of a new safety program is fraught with inaccuracies.  So many factors impact TRIR and severity rates that one new program might or might not have had an impact.  Add to that fact the concept of Hawthorne Effect (that any focus of effort might impact results short term) and you have a totally unreliable metric of program success.

First, all programs should fit into an overarching safety strategy.  Second, the program should have internal KPIs to determine if it is doing what it is designed to do.  Third, the organization should have intermediate indicators to determine if the program is changing perceptions and organizational behavior.  Lastly, there should be a division of lagging indicators into categories directly impacted by the program to see if they are responding to the combination of program impact, changes in perceptions and behavior, and if the costs of the program create an ROI worthy of the effort.

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.
1sceapp.jpg

Tags: Safety Measurement · Safety Culture and Performance Excellence Strategy · Leading Indicators for Safety · Safety Excellence Strategy · Blog Posts

Zero Injuries: What is Really Wrong?

November 19th, 2014 · Comments

The talk about “zero injuries” has ranged from the ridiculous to the sublime.  Yes, you should not have a tolerance for accidents, ergo set a goal of zero.  Yes, it is not acceptable to hurt ANYONE, ergo set a goal of zero.  However, a goal is not a strategy.  A goal is not a call to action nor a roadmap to success.  Bottom line, zero injuries is a reactive definition of excellence.  Zero is not what you should do nor is it what you should not do.  It is the desired outcome, not the game plan.  It is the coach telling the team at half time, “Don’t lose!”

True safety excellence is not a lofty goal or dream of perfection.  It is a strategic approach to a specific challenge.  The approach must be prescriptive and predictive.  It must involve specific approaches to foster greater knowledge, skills and involvement.  It must communicate and inspire discretionary effort from those involved.  It must include meaningful metrics that are leading indicators and give each worker a way to rate his or her own performance on a daily basis.  

Simply saying “Zero Injuries” is none of these.  It is just a good sounding slogan which is temporarily accomplished by luck or normal variation more often than it is permanently accomplished by solid strategy and execution.

-Terry L. Mathis

For more insights, visit www.ProActSafety.com

Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

1sceapp.jpg

Tags: Safety Measurement · Safety Culture and Performance Excellence Strategy · Leading Indicators for Safety · Safety Excellence Strategy · Blog Posts

361 - Safety Culture: The Second Level of Leading Indicators

November 10th, 2014 · Comments

Greetings everyone, this podcast recorded while in New Orleans, LA. I’d like to share an article Terry Mathis wrote that was published in EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at www.SafetyCultureExcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety
1sceapp.jpg
00:0000:00

Tags: Safety Measurement · Articles · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Leading Indicators for Safety · Safety Excellence Strategy

350 - Evolving Your Safety Culture Elements That Matter Most

August 18th, 2014 · Comments

Greetings everyone, this podcast recorded while in Eunice, LA. I’d like to share an article I wrote that was published in the July 2014 edition of OH&S Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

1sceapp.jpg

00:0000:00

Tags: Safety Measurement · Organizational Safety Culture · Articles · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Psychology Safety · Leading Indicators for Safety · Safety Excellence Strategy

STEPS to Safety Culture Excellence Workshop - October 2014

August 12th, 2014 · Comments

steps-book-cover.jpg

Strategy is a framework of choices the organization makes to determine how to capture and deliver value. Strategy, therefore, is how do we win? How confident are you about your strategy to achieve and sustain safety excellence?

Based on the book, STEPS to Safety Culture Excellence, the authors will lead this workshop and provide a detailed roadmap on how to develop a three to five year safety excellence business plan. This two-day workshop is limited to ten participants. It would be helpful if each attendee read the book prior to the event to escalate the discovery process.

Figure18.jpg

STEPS is a universal process for identifying, prioritizing, and solving safety problems at the organizational, behavioral, conditional, or cultural levels. Using one process for addressing all safety issues eliminates the need for continuously bringing in new consultants, programs, and approaches that create the "flavor of the month" mentality.
ProAct Safety® recently compiled data on over 1,100 sites that requested our help in improving safety. The commonalities of these sites' issues has led to a new approach to solving safety problems and permanently implementing continuous improvement. The approach includes organizational structure, problem identification, issue prioritization, action plan development, improvement metrics, and a motivational and marketing strategy to ensure sustainability. The process is called STEPS (Strategic Targets for Excellent Performance in SafetySM).

Objectives:

  1. Develop a solid understanding of a safety excellence strategy
  2. Learn the leading causes of safety program ineffectiveness and failure
  3. Examine a standard methodology used by excellent safety organizations to identify virtually any type of safety issue or problem
  4. Learn to use statistical tools to prioritize issues by their potential impact
  5. Learn to develop action plans to solve safety problems
  6. Explore innovative ways to measure success and progress
  7. Discover how one process can replace multiple programs and allow for seamless transition of focus without causing a flavor-of-the-month culture

Workshop Takeaways - Attendees will be provided with:

  • Electronic Materials (Templates) to return to their organization and facilitate discussions for the creation of their unique safety excellence strategy.
  • A 60-Minute Recorded High-Level Webinar outlining the key STEPS to Safety Culture Excellence methodologies. This will help convey the messages and build support and understanding for the necessary path forward. Moreover, this can also help during on-boarding of future leaders to provide an understanding of why the strategy was created, furthering the future support necessary as the organization continuously improves safety performance and culture and acquires or promotes new leadership talent.
  • Access to Shawn M. Galloway or Terry L. Mathis from 8 am to 5 pm CT during the week by email and phone for one month following the workshop, to help support efforts by coaching and advising through the initial creation of the strategy. If not immediately available, calls and emails will be returned within 24 hours.
  • A personalized autographed copy of the book, STEPS to Safety Culture Excellence.

For more information, visit this link.

See you there!

Shawn M. Galloway
ProAct Safety, Inc.

Tags: Safety Management · Safety Measurement · Safety Observations · Organizational Safety Culture · Safety Culture Excellence Conference · Safety Culture/BBS Workshops · Leading Safety · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Leading Indicators for Safety · Safety Excellence Strategy · Safety Culture Excellence Workshop

349 - Safety Drivers The First Level of Leading Indicators

August 11th, 2014 · Comments

Greetings everyone, this podcast recorded while in Port Arthur, TX. I’d like to share an article Terry Mathis wrote that was published in the July 2014 edition of EHS Today Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

1sceapp.jpg

00:0000:00

Tags: Safety Measurement · Articles · Safety Culture and Performance Excellence Strategy · Leading Indicators for Safety

348 - A Transformational Pareto Analysis Finding Focus

August 4th, 2014 · Comments

Greetings everyone, this podcast recorded while in Orlando, FL. I’d like to share an article I wrote that was published in the July 2014 edition of Professional Safety Magazine. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com.

I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence - http://proactsafety.com/insights/steps-to-safety-culture-excellence

Have a great week!

Shawn M. Galloway
ProAct Safety

1sceapp.jpg

00:0000:00

Tags: Safety Measurement · Articles · Lean Behavior-Based Safety · Safety Culture and Performance Excellence Strategy · Leading Indicators for Safety · Safety Excellence Strategy

346 - Measuring Safety Culture Maturity A Better Way

July 21st, 2014 · Comments

This is an audio version of the previously published blog on this topic:

Forget the old ways of measuring safety culture maturity. There is a new, more effective way to measure cultural maturity and it starts with looking at the chemistry.

53baf743.jpg

Just as a growing plant needs the right elements in the soil for maximum growth, a safety culture needs the right elements in the organization to maximize its true potential for excellence.  Safety culture is much more organic than most of the models recognize and the formation of a safety culture is more akin to growing a plant than to drawing an organizational chart.  If you plant the right seeds of capability and control the climate and chemistry, you will grow a safety culture toward excellence.  Once it is growing, you can shape it and further adjust the climate and chemistry to maximize its potential. – An excerpt from STEPS to Safety Culture Excellence (2013, Mathis and Galloway)

In consulting globally with many of the best in safety performance and culture, nine elements (see the picture with this post) have been identified as most important foci to establish the chemistry which facilitates the necessary climate for a culture of safety excellence to grow. Through consulting engagements and workshops, these nine elements have been successfully leveraged and measured to help organizations identify both their starting point baseline, and also to strategically prioritize which elements to focus on to advance the capabilities of their safety culture.

53baf388aaaaaaa.jpg

A simple exercise to facilitate answering these questions is to lead a group discussion on these nine elements to measure your current cultural maturity around safety. Putting this into practice, every workshop has resulted in very insightful conversations that identify the precise actions that need to be taken to enhance the existing culture of safety. To lead this discussion, a conversation framework is needed, thus the purpose of this article.

If you have read my work, participated in any of my workshops or keynote presentations or worked with me directly, you will know I work hard to always provide more take-away tools than motivational fluff. If I was able to provide the framework to facilitate the internal dialogue in article format, I would.

To assist you on your journey to safety excellence, I would like to share this tool with you. To obtain a copy for your internal use, send an email to info@proactsafety.com with the subject of Please Send Chemistry of SCE and our staff will respond at our earliest opportunity.

Cultures will always influence the beliefs and behaviors of employees and contractors as they join the group. You can either manage the chemistry, climate and culture, or the results in any area of operational performance will be managed by them. I invite you to start the conversation to strategically enhance the safety aspect of your company culture and measure your progress by contributed value, not just the lowering of injury rates.

-------------------

Shawn M. Galloway is the President and COO of ProAct Safety. He writes (and tweets:@safetyculture) about his work helping organizations in all industries to achieve and sustain excellence in their culture and performance. He resides near Houston, Texas with his wife and three children.

00:0000:00

Tags: Safety Measurement · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Leading Indicators for Safety · Safety Excellence Strategy · Safety Culture Excellence Workshop

Measuring Safety Culture Maturity: A Better Way

July 9th, 2014 · Comments

Forget the old ways of measuring safety culture maturity. There is a new, more effective way to measure cultural maturity and it starts with looking at the chemistry.

53baf743.jpg

Just as a growing plant needs the right elements in the soil for maximum growth, a safety culture needs the right elements in the organization to maximize its true potential for excellence.  Safety culture is much more organic than most of the models recognize and the formation of a safety culture is more akin to growing a plant than to drawing an organizational chart.  If you plant the right seeds of capability and control the climate and chemistry, you will grow a safety culture toward excellence.  Once it is growing, you can shape it and further adjust the climate and chemistry to maximize its potential. – An excerpt from STEPS to Safety Culture Excellence (2013, Mathis and Galloway)

In consulting globally with many of the best in safety performance and culture, nine elements (see the picture with this post) have been identified as most important foci to establish the chemistry which facilitates the necessary climate for a culture of safety excellence to grow. Through consulting engagements and workshops, these nine elements have been successfully leveraged and measured to help organizations identify both their starting point baseline, and also to strategically prioritize which elements to focus on to advance the capabilities of their safety culture.

53baf388aaaaaaa.jpg

A simple exercise to facilitate answering these questions is to lead a group discussion on these nine elements to measure your current cultural maturity around safety. Putting this into practice, every workshop has resulted in very insightful conversations that identify the precise actions that need to be taken to enhance the existing culture of safety. To lead this discussion, a conversation framework is needed, thus the purpose of this article.

If you have read my work, participated in any of my workshops or keynote presentations or worked with me directly, you will know I work hard to always provide more take-away tools than motivational fluff. If I was able to provide the framework to facilitate the internal dialogue in article format, I would.

To assist you on your journey to safety excellence, I would like to share this tool with you. To obtain a copy for your internal use, send an email to info@proactsafety.com with the subject of Please Send Chemistry of SCE and our staff will respond at our earliest opportunity.

Cultures will always influence the beliefs and behaviors of employees and contractors as they join the group. You can either manage the chemistry, climate and culture, or the results in any area of operational performance will be managed by them. I invite you to start the conversation to strategically enhance the safety aspect of your company culture and measure your progress by contributed value, not just the lowering of injury rates.

-------------------

Shawn M. Galloway is the President and COO of ProAct Safety. He writes (and tweets:@safetyculture) about his work helping organizations in all industries to achieve and sustain excellence in their culture and performance. He resides near Houston, Texas with his wife and three children.

Tags: Safety Measurement · Organizational Safety Culture · Change Management · Safety Culture/BBS Workshops · Safety Culture Assessment · Safety Culture and Performance Excellence Strategy · Safety Culture Excellence · Leading Indicators for Safety · Safety Excellence Strategy · Safety Culture Excellence Workshop · Blog Posts