Safety Culture Excellence®

Greetings everyone, recording this podcast while working in Keokuk, Iowa. I am honored to be the keynote speaker at the upcoming Safe Florida 2010 Conference and Expo. The Suncoast Chapter of the American Society of Safety Engineers event will take place on the 29^th of October at the Crowne Plaza Hotel in Fort Meyers, Florida. The theme of the conference is “Building A Sustainable Safety Culture, which is also the title of my opening keynote session. In addition, Les Grove, OSHA Area Director, will present the popular “OSHA Update” at the luncheon.

I can’t wait to participate in this event in a couple of weeks and I hope to see you there! If you would like more information on the Suncoast Chapter of the American Society of Safety Engineers, or on this event, please visit their website at: assesuncoast.org

Have a great week!

Shawn M. Galloway

ProAct Safety

Attend South Florida’s Premier Safety and Health Conference and Expo

Learn methods of instilling, nurturing and sustaining a business safety culture that lowers your insurance rates, reduces liability, and increases employee morale and retention. Enhance your professional network by visiting with speakers, vendors, and attendees from a variety of businesses — all at a fraction of the cost of regional conferences.

Safe Florida 2010 Is Pleased To Present: Nationally Recognized Keynote Speakers:

Shawn Galloway, President of ProAct Safety, will open the professional development conference with “Building and Sustaining a Safety Culture.”

Les Grove, OSHA Area Director, will present the popular “OSHA Update” at the luncheon.

Breakout Sessions Include:

Better Communication Improves Worker Comp Claims Handling — Cora Molloy, Esq.

Confined Space: Are You Prepared (OSHA 1010.146) — Joe Burgess and Ralph Butcher

Creating a Safe Culture Within a Government Entity — Tony Wegner

General Liability Insurance — Tom Land, CSP

NFPA Arc-Flash and Apparel — Kevin Best

Risk Assessment: Simple Steps to Increased Safety — Robert Andres, CSP

Safety Analysis for CMV Drivers — Tracy Linhart, CSP

Safety Career Enhancement through Improved Relations — Christina Schwinn, Esq.

Make Your Reservations Now

Date: Friday, October 29^th, 8:00 a.m. until 5:00 p.m.

Secure your reduced rate of $75.00 Advanced Registration, or $95.00 at the door.

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Greetings! Recording this podcast while working in Tulsa, Oklahoma. Recently one of the subscribers to this podcast, Peter Hinton, emailed me to discuss the podcast and offered the following suggestion: “…as I listen to your podcasts I chuckle at the statement “ …Recorded while on the road…” I envision you driving and trying / recording your podcast. This of course is not accurate, but it makes me wonder how many people might think it is accurate? If I could recommend changing your statement to something like, recorded while away from home, in Timbuktu…. You have discussed multitasking a time or two, and the dangers of distracted driving, so…..”

Thanks Peter your comment reinforces the importance of providing feedback. I didn’t consider how this statement could be interpreted and it has become a habit. I’ll try to remember this as I record future podcasts.

For the podcast this week I would discuss the public events we have scheduled in October 2010. I’d like to begin first discussing the two public webinars we have scheduled, then talk about National Safety Council’s 2010 Congress and Expo and close with details of our upcoming Lean Behavior-Based Safety Internal Consultant Certification Workshop

Webinar: Integrating Lean and Safety: Myths and Practical Strategies

01 October 2010

12:00 PM ET

Details:

Lean does not mean less; however less is indeed what we are continuing to face. Lean in safety focuses on effectiveness and efficiency. This has become an increasing necessity as our resources become less and less. Peter Drucker once said, "There is nothing so useless as doing efficiently that which should not be done at all." We can no longer afford to "throw money" at a problem. Our attention must be focused on transformational opportunities while integrating the philosophy of continuous improvement into the fabric of the culture.

Webinar: Cop or Coach?  How Supervisors Can Make a Difference

12 October 2010

11 am ET

Details:

Do your employees view supervisors as safety police or safety coaches? Do your supervisors view their role in safety as more than just “keeping people safe and correcting them when they aren’t”?

NSC 2010

Terry Mathis and I are honored to be invited back to speak this year at National Safety Council 2010 Congress & Expo. If you are attending the event please either drop by our booth (#3547) or join us for one of our talks listed below.

 NSC 2010 Congress & Expo Booth # 3547

Session #20: Using Podcasts to Improve Safety

October 4 [1:30pm - 3:00pm]

Communicating safety information is a challenge that has a new potential solution: Podcasts are being used to help consultants reach clients, safety managers reach and train logistically challenged workers, and organizational leaders share their safety vision and strategy with workers they seldom see in person. This session studies cases involving each of these uses, and discusses results and possible future applications.

Session #60: Teaching Supervisors to be Safety Coaches

October 5 [1:30pm - 3:00pm]

Learn how Georgia-Pacific is training its supervisors to coach safety and how this training fits into its overall strategy for safety excellence. Learn how leveraging the key position of supervisor impacts safety from the middle of the organization and extends out in all directions. The training, which has been used in other organizations, has been modified to meet specific goals in GP and targets a coordinated effort with the overall business management strategy.

Session #62: Sustainable Safety Cultures

October 5 [1:30pm - 3:00pm]

Many companies are focused on creating an improved safety culture and have achieved success in doing so. Marshall Goldsmith wrote a book titled, “What Got You Here Won’t Get You There,” and the same holds true for maintaining a safety culture. This highly inspirational session will discuss ways to continuously increase the positive factor of your safety culture and ensure you don’t fall into traps that negatively affect your success.

Session #84: Unions and BBS: The Seven Deadly Sins

October 5 [3:30pm - 5:00pm]

Behavior-based safety has a history of conflict and resistance from unions – for some good reasons. Learn what those reasons are, how the conflict started, and how to avoid it. If you want to use BBS at a union site, you need to know how to gain union support and engagement – and not to repeat the mistakes of the past. Take away a step-by-step checklist to guarantee success.

Lean Behavior-Based Safety Internal Consultant Certification Workshop

26-28 October 2010

Houston, Texas

Workshop Details:

This intensive, highly interactive workshop will fully qualify attendees to return to their companies prepared to design a customized plan to strategically implement a Behavior-Based Safety process.  This approach is an option for companies who want to maximize their own ability to implement BBS while minimizing outside costs.

Recommended Option It is ProAct Safety’s experience-based belief that to ensure success, materials should be customized to reflect the unique culture of the location and details of the process. Handout materials are provided for seminar use only. Electronic materials are not included. If the attendees would like to license the materials for use at a single site or multiple locations, please contact ProAct Safety for a quote.

Creating Internal Capabilities This workshop will train participants to utilize ProAct Safety’s Lean BBS^® methodologies for facilitating an implementation. Most importantly, it will prepare the consultants to anticipate and handle the issues that can challenge the success of Behavior-Based Safety (BBS) efforts.  Participants will also be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability.

ProAct Safety has been extremely successful with their Internal Consultant Certification Workshop that is designed for organizations that desire to internalize and sustain Behavior-Based Safety capabilities. Additionally, ProAct Safety is familiar with all the major methods of implementation and has developed a collection of best practices through our experience with over 1000 successful Behavior-Based Safety implementations.  Because of this unique position, we are able to instruct individuals on specific consultative methods to customize & implement Behavior-Based Safety, and attractive but ineffective approaches to avoid.  Companies using this path strategy should have highly qualified personnel and sufficient internal resources.

ProAct Safety will certify the selected individuals to return to their location and begin designing and implement a customized Behavior-Based Safety process. This approach is not strictly a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important they understand and internalize the strategies to identify the site-specific variables that have become, or could become, problematic barriers. What works at one site will not always work at another.

Lean BBS^® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety focuses on leveraged use of resources, resulting in better results in a shorter time, less disruption to operations, and less resistance from workers and unions.

Re-energize Your Existing BBS Process Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation.  At that point, the process can become routine and lose the original result-based orientation.  The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum.  Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement.  Improvement strategies can accomplish several important objectives:

• Attain the next step in accident-reduction results through better targeting
• Increase the level of expertise in the personnel active in the process
• Provide new techniques to the observation and data analysis strategies
• Re-energize the process utilizing Lean BBS® techniques to improve results and increase employee participation
• Reduce manpower requirements to maintain the process
• Assess the existing Behavior-Based Safety process for foundations to build on
• Make more efficient use of site leaders and steering teams
• Narrow the focus of the checklist to improve efficiency
• Focus observations where they will produce the best results
• Learn tactics for continuous process improvement to ensure process sustainability 

Internal Consultant Workshop Materials After completing the workshop, your Internal Consultant(s) are certified by ProAct Safety. The attendees will be provided with a binder containing the following handouts:

• Internal Consultant Overview
• Internal Consultant Implementation Guidebook
• Behavior-Based Safety Assessment Kit
• Steering Team Training Presentation
  • Learn The Process
  • Customize And Design Your Process
  • Analyzing The Data And Creating Data-Driven Action Plans
  • Sustain The Process And Self Auditing Techniques
• Steering Team Workbook
• Observer Training Presentation
• Observer Training Booklet
• Workforce Training Presentation
• Workforce Briefing Handout
• Managers’ and Supervisors’ Role in BBS Presentation

Participants will leave this workshop with the knowledge and skills to:

• Conduct an assessment to determine site readiness
• Strategically plan a custom implementation of BBS
• Appropriately select steering team members and observers
• Manage and coach the team through a BBS implementation or expansion
• Train site leaders to understand and adapt the process to the specific needs and culture of the site
• Develop a site-specific checklist of behaviors which will have the greatest impact on accident prevention
• Develop a site-specific customized observation and feedback strategy that will have the highest impact
• Customize training for observers to gather data and give feedback to improve behaviors
• Build a management-support infrastructure to ensure long-term success
• Hold kickoff activities to start the BBS process
• Monitor and audit the process to keep it on course
• Continuously improve the process

Advanced Elements:

• Change Management: The psychology of resistance to change, and how to avoid creating resistance.
• Culture Change Strategies – A Best Practices Approach
• Advanced Assessment Strategies – Developing Quick Wins
• Building understanding and support for the BBS process prior to assessment or implementation
• Strategic options for implementation that customize the process for the site culture

Have a great month!

Shawn M. Galloway

ProAct Safety, Inc.

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Terry Mathis and I are honored to be invited back to speak this year at National Safety Council 2010 Congress & Expo. If you are attending the event please either drop by our booth (#3547) or join us for one of our talks listed below.

NSC 2010 Congress & Expo Booth # 3547

·         Session #20: Using Podcasts to Improve Safety

October 4 [1:30pm - 3:00pm]

·         Session #60: Teaching Supervisors to be Safety Coaches

October 5 [1:30pm - 3:00pm]

·         Session #62: Sustainable Safety Cultures

October 5 [1:30pm - 3:00pm]

·         Session #84: Unions and Behavior-Based Safety (BBS): The Seven Deadly Sins

October 5 [3:30pm - 5:00pm]

We hope to see you there!

Have a great week!

Shawn M. Galloway

ProAct Safety, Inc.

If you happen to find yourself at ASSE Safety 2010 in Baltimore, Maryland stop by our booth (2912) or come hear Terry and Shawn’s talk (details below) on Wednesday and Thursday.  Hope to see you there!

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/sessions-wednesday.php

16 June 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

Topic: Session # 775 – Using Podcasts to Improve Safety: A Versatile New Communication Media

Podcasts are a new communication media that are just beginning to be used by organizational leaders, safety managers and safety consultants. Learn how this new media is overcoming distance and logistical challenges as well as ensuring consistency of message and furthering ownership in off-the-job safety.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/seminars.php

17 June – Teaching Supervisors to be Safety Coaches

Speaker: Terry L. Mathis

Topic: Session # 814 – Teaching Supervisors to Become Safety Coaches

In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming safer and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

April, May, June 2010 ProAct Safety Public Speaking Events

ProAct Safety’s 9th Annual BBS Conference

http://www.proactsafety.com/annualconference

6-8 April 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

ProAct Safety’s 9th Annual BBS Conference is just around the corner! The 2010 BBS Conference will focus on: Leading Safety in Lean Times, Using BBS and other behavioral techniques to Reach Your Safety Culture Goals, Observation and Feedback Techniques, and Safety Coaching. Plus, there will be tons of open discussion and networking opportunities. Sessions are available for those at any point on the path to Safety Culture Excellence.

Industry Week Best Plants Conference

http://www.iwbestplants.com/program_workforce.asp

20 April 2010

Speaker: Terry L. Mathis

Topic: Achieving Safety Excellence in a Lean Environment

Today, Lean is more than a set of tools for efficiency; it is a stark business and economic reality. Organizations that are not lean by choice will become so by necessity. The question is, should safety be put on the back burner till better times? The answer is a definite NO! Safety excellence need not be resource intensive or inefficient. With some innovative thinking and new tools, the quest for safety excellence can be ongoing in even the worst of times. Learn where the new thinking in safety is going and some examples of organizations that are continuously improving their safety results and modifying their existing safety programs for greater impact.

Partners in Prevention Conference

http://www.partnersinpreventionontario.com/sessions.asp

5 May 2010

Speaker: Shawn M. Galloway

Topic: Teaching Supervisors to be Safety Coaches

Supervisors influence worker behaviour perhaps more than any level in an organization. Most supervisors have not received formal training to coach, much less to coach safety. This session will discuss the unique position of supervisors, how they are promoted or hired, and how this position is both influential and often lacking in the basic training necessary to be effective. There will also be a discussion about when supervisor safety coaching training should be delivered to fit with other safety efforts. The content and sequence of the training will be reviewed along with a discussion of who can best deliver the training within the organization to ensure best results. Other content will include the follow-up necessary to make sure the training transitions into real practice and methods to continuously improve the training delivery. The conclusion is a challenge and a formula to assess the potential impact of such training in your own organization.

iP Safety Conference & Expo

http://www.incident-prevention.com/conferences.html

11 May 2010

Speaker: Shawn M. Galloway

Topic: Teaching Supervisors to Become Safety Coaches

Supervisors influence worker behavior perhaps more than any other level in an organization. Yet most supervisors have not received formal training on coaching and effective performance feedback skills. Providing such training has proven to be a very effective measure to reduce incidents in many organizations. For safety values to become established in an organization, they must be reinforced by leaders at, or near the point of decision. Supervisors are in a unique position to facilitate the creation of a culture that focuses on safety excellence. Discover steps to take supervisors from cops to coaches, identify how to transfer these strategies throughout the workplace; ensuring more effective safety supervision methodologies.

iP Safety Conference & Expo

http://www.incident-prevention.com/conferences.html

13 May 2010

Speaker: Shawn M. Galloway

Topic: Managing Perceptions: A New Approach to Safety Communication

Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions, accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse they have been identified as contributing factors in multiple catastrophic incidents. Join Shawn Galloway, one of the world’s leading safety culture practitioners and host of Safety Culture Excellence, in a discussion on successfully proven techniques. The session focuses on how to measure, understand and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence.

PRB Coal Users Group 2010 Annual Meeting

http://www.electricpowerexpo.com/conferencetrack.php?track=a0H80000002av5DEAQ

19 May 2010

Speaker: Shawn. M. Galloway

Topic: Behavior-Based Safety

The North Omaha Station was ready to take its safety performance to the next level. For years the proactive effort increased, yet performance remained about the same. Best-in-class performance was established as a goal for the station. To achieve this goal a safety culture assessment was conducted, followed by the implementation of a site-specific behavior-based safety program. Learn the unique steps taken by North Omaha Station to begin the journey toward achieving and sustaining safety excellence.

NSC Omaha Annual Conference

http://www.safenebraska.org/conferences/documents/2010-summit-conference-brochure.pdf

20 May 2010

Speaker: Terry L. Mathis

Topic: Leadership Safety Coaching: The Importance of Leadership in Safety Excellence

Supervisors influence worker behavior perhaps more than any other level in an organization. Yet most supervisors have not received formal training on coaching and effective performance feedback skills. Providing such training has proven to be a very effective measure to reduce incidents in many organizations. For safety values to become established in an organization, they must be reinforced by leaders at, or near the point of decision. Supervisors are in a unique position to facilitate the creation of a culture that focuses on safety excellence. Discover steps to take supervisors from cops to coaches, identify how to transfer these strategies throughout the workplace; ensuring more effective safety supervision methodologies.

IADC Drilling Onshore Conference and Expo

http://www.iadc.org/conferences/Onshore_2010/  

20 May 2010

Speaker: Shawn M. Galloway

Topic: Sustainable Safety Cultures

Most of us are focusing on improving the safety culture and have achieved success in doing so. After all, it is your most effective sustainability tool. You may have heard of the book by Marshal Goldsmith titled "What Got You Here Won't Get You There". The same holds true for improving safety performance and culture. This inspiring session discusses ways to continuously increase the positive elements of your culture and ensure that you don't fall into traps that negatively affect your success. Join us in exploring the core values necessary to internally achieve and sustain safety excellence.

TCC/ACIT EHS Seminar

http://ehs-seminar.com/index.php?page=tracks&intDay=2

8 June 2010

Speaker: Shawn M. Galloway

Topic: Sustainable Safety Cultures

Many companies are focused on creating an improved safety culture and have achieved success in doing so. You may have heard of the book by Marshal Goldsmith titled "What Got You Here Won't Get You There" and the same holds true for maintaining a safety culture. In this session we'll discuss ways to continuously increase the positive factor of your safety culture and ensure that you don't fall into traps that negatively affect your success. Join us in exploring the elements necessary to internally achieve and sustain safety excellence by focusing on your most effective sustainability tool, your culture.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/sessions-wednesday.php

16 June 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

Topic: Session # 775 – Using Podcasts to Improve Safety: A Versatile New Communication Media

Podcasts are a new communication media that are just beginning to be used by organizational leaders, safety managers and safety consultants. Learn how this new media is overcoming distance and logistical challenges as well as ensuring consistency of message and furthering ownership in off-the-job safety.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/seminars.php

17 June – Teaching Supervisors to be Safety Coaches

Speaker: Terry L. Mathis

Topic: Session # 814 – Training Supervisors to Become Safety Coaches

In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming safer and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

Below is a list of public events where Terry Mathis and I will be speaking in January and February 2010.

IADC Health, Safety, Environment & Training Conference & Exhibition

Topic: Sustainable Safety Cultures

Date: 27 January 2010

Speaker: Shawn M. Galloway, President & Chief Operating Officer, ProAct Safety

http://www.iadc.org/index.html

Abstract: Many companies are focused on creating an improved safety culture and have achieved success in doing so. You may have heard of the book by Marshal Goldsmith titled, “What Got You Here Won’t Get You There” and the same holds true for maintaining a safety culture. In this session we will discuss ways to continuously increase the positive factor of your safety culture and ensure that you don’t fall into traps that negatively affect your success. 

American Society of Safety Engineers (ASSE) SeminarFest 2010

Topic: #50 Training Supervisors to Become Safety Coaches

Date: 19 February 2010

Instructor: Terry Mathis, CEO, ProAct Safety

http://www.asse.org/education/

Abstract: In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming more safe and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

American Society of Safety Engineers (ASSE) SeminarFest 2010

Topic: #46 Balanced Scorecard Approach to Determine Safety Program Effectiveness

20 February 2010

Instructor: Terry Mathis, CEO, ProAct Safety

http://www.asse.org/education/

Abstract: What gets measured gets managed. This statement is true in safety. The Balanced Scorecard System is a management system that can provide a new approach to measurement of safety program effectiveness. The Balanced Scorecard system provides a clear vision of the status of an operation and translates that vision into actions that facilitate identification of improvement in safety results. Using this system, you will learn to organize benchmarks in four perspective categories, learning and growth, business process, customer and financial. Using these four perspectives, you will learn to establish metrics that can be collected and analyzed on a continual basis to achieve a more meaningful metric for measurement of safety improvements. Learn to:

·         Define the Balanced Scorecard management system and describe its application to safety management

·         Implement the Balanced Scorecard management system to measure the effectiveness of your safety and health program

2010 Industrial Minerals Technology Workshop

Topic: Behavior-Based Safety’s Role in a Mine’s Safety Culture

Date: 23 February 2010

Speaker: Shawn M. Galloway, President and Chief Operating Officer, ProAct Safety

http://www.ima-na.org/

Abstract: Behavior-Based Safety is often a misunderstood tool. It is not the preverbal silver bullet, nor is every mining environment ready for it. What leads to success in one mine could be problematic for another, because no two mines have the same culture. Understanding and enhancing your culture is the first step towards sustained excellence in safety. This presentation discovers the opportunities to customize and apply site-specific advanced behavioral and cultural principles to safety. Join us in exploring the elements necessary to internally achieve and sustain safety excellence by focusing on your most effective sustainability tool, your culture.

ProAct Safety

Lean Behavior-Based Safety Internal Consultant Workshop

23-25 February 2010

Instructors: Terry Mathis, CEO, ProAct Safety & Shawn M. Galloway, President and Chief Operating Officer, ProAct Safety

http://www.proactsafety.com/workshopbbsinternalconsultant

Abstract: This intensive, highly interactive workshop will fully qualify attendees to return to their companies prepared to design a customized plan to strategically implement a Behavior-Based Safety process.  This approach is an option for companies who want to maximize their own ability to implement Behavior-Based Safety while minimizing outside costs.