Safety Culture Excellence®

April, May, June 2010 ProAct Safety Public Speaking Events

ProAct Safety’s 9th Annual BBS Conference

http://www.proactsafety.com/annualconference

6-8 April 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

ProAct Safety’s 9th Annual BBS Conference is just around the corner! The 2010 BBS Conference will focus on: Leading Safety in Lean Times, Using BBS and other behavioral techniques to Reach Your Safety Culture Goals, Observation and Feedback Techniques, and Safety Coaching. Plus, there will be tons of open discussion and networking opportunities. Sessions are available for those at any point on the path to Safety Culture Excellence.

Industry Week Best Plants Conference

http://www.iwbestplants.com/program_workforce.asp

20 April 2010

Speaker: Terry L. Mathis

Topic: Achieving Safety Excellence in a Lean Environment

Today, Lean is more than a set of tools for efficiency; it is a stark business and economic reality. Organizations that are not lean by choice will become so by necessity. The question is, should safety be put on the back burner till better times? The answer is a definite NO! Safety excellence need not be resource intensive or inefficient. With some innovative thinking and new tools, the quest for safety excellence can be ongoing in even the worst of times. Learn where the new thinking in safety is going and some examples of organizations that are continuously improving their safety results and modifying their existing safety programs for greater impact.

Partners in Prevention Conference

http://www.partnersinpreventionontario.com/sessions.asp

5 May 2010

Speaker: Shawn M. Galloway

Topic: Teaching Supervisors to be Safety Coaches

Supervisors influence worker behaviour perhaps more than any level in an organization. Most supervisors have not received formal training to coach, much less to coach safety. This session will discuss the unique position of supervisors, how they are promoted or hired, and how this position is both influential and often lacking in the basic training necessary to be effective. There will also be a discussion about when supervisor safety coaching training should be delivered to fit with other safety efforts. The content and sequence of the training will be reviewed along with a discussion of who can best deliver the training within the organization to ensure best results. Other content will include the follow-up necessary to make sure the training transitions into real practice and methods to continuously improve the training delivery. The conclusion is a challenge and a formula to assess the potential impact of such training in your own organization.

iP Safety Conference & Expo

http://www.incident-prevention.com/conferences.html

11 May 2010

Speaker: Shawn M. Galloway

Topic: Teaching Supervisors to Become Safety Coaches

Supervisors influence worker behavior perhaps more than any other level in an organization. Yet most supervisors have not received formal training on coaching and effective performance feedback skills. Providing such training has proven to be a very effective measure to reduce incidents in many organizations. For safety values to become established in an organization, they must be reinforced by leaders at, or near the point of decision. Supervisors are in a unique position to facilitate the creation of a culture that focuses on safety excellence. Discover steps to take supervisors from cops to coaches, identify how to transfer these strategies throughout the workplace; ensuring more effective safety supervision methodologies.

iP Safety Conference & Expo

http://www.incident-prevention.com/conferences.html

13 May 2010

Speaker: Shawn M. Galloway

Topic: Managing Perceptions: A New Approach to Safety Communication

Many organizations measure perceptions, but few effectively manage them. There are two types of perceptions, accurate and inaccurate. Which ones are you responding to? Perceptions are influenced by multiple sources both internal and external. Unmanaged perceptions negatively affect safety communication. Even worse they have been identified as contributing factors in multiple catastrophic incidents. Join Shawn Galloway, one of the world’s leading safety culture practitioners and host of Safety Culture Excellence, in a discussion on successfully proven techniques. The session focuses on how to measure, understand and manage the perceptions that either facilitate or impede achieving and sustaining safety excellence.

PRB Coal Users Group 2010 Annual Meeting

http://www.electricpowerexpo.com/conferencetrack.php?track=a0H80000002av5DEAQ

19 May 2010

Speaker: Shawn. M. Galloway

Topic: Behavior-Based Safety

The North Omaha Station was ready to take its safety performance to the next level. For years the proactive effort increased, yet performance remained about the same. Best-in-class performance was established as a goal for the station. To achieve this goal a safety culture assessment was conducted, followed by the implementation of a site-specific behavior-based safety program. Learn the unique steps taken by North Omaha Station to begin the journey toward achieving and sustaining safety excellence.

NSC Omaha Annual Conference

http://www.safenebraska.org/conferences/documents/2010-summit-conference-brochure.pdf

20 May 2010

Speaker: Terry L. Mathis

Topic: Leadership Safety Coaching: The Importance of Leadership in Safety Excellence

Supervisors influence worker behavior perhaps more than any other level in an organization. Yet most supervisors have not received formal training on coaching and effective performance feedback skills. Providing such training has proven to be a very effective measure to reduce incidents in many organizations. For safety values to become established in an organization, they must be reinforced by leaders at, or near the point of decision. Supervisors are in a unique position to facilitate the creation of a culture that focuses on safety excellence. Discover steps to take supervisors from cops to coaches, identify how to transfer these strategies throughout the workplace; ensuring more effective safety supervision methodologies.

IADC Drilling Onshore Conference and Expo

http://www.iadc.org/conferences/Onshore_2010/  

20 May 2010

Speaker: Shawn M. Galloway

Topic: Sustainable Safety Cultures

Most of us are focusing on improving the safety culture and have achieved success in doing so. After all, it is your most effective sustainability tool. You may have heard of the book by Marshal Goldsmith titled "What Got You Here Won't Get You There". The same holds true for improving safety performance and culture. This inspiring session discusses ways to continuously increase the positive elements of your culture and ensure that you don't fall into traps that negatively affect your success. Join us in exploring the core values necessary to internally achieve and sustain safety excellence.

TCC/ACIT EHS Seminar

http://ehs-seminar.com/index.php?page=tracks&intDay=2

8 June 2010

Speaker: Shawn M. Galloway

Topic: Sustainable Safety Cultures

Many companies are focused on creating an improved safety culture and have achieved success in doing so. You may have heard of the book by Marshal Goldsmith titled "What Got You Here Won't Get You There" and the same holds true for maintaining a safety culture. In this session we'll discuss ways to continuously increase the positive factor of your safety culture and ensure that you don't fall into traps that negatively affect your success. Join us in exploring the elements necessary to internally achieve and sustain safety excellence by focusing on your most effective sustainability tool, your culture.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/sessions-wednesday.php

16 June 2010

Speakers: Terry L. Mathis, Shawn M. Galloway

Topic: Session # 775 – Using Podcasts to Improve Safety: A Versatile New Communication Media

Podcasts are a new communication media that are just beginning to be used by organizational leaders, safety managers and safety consultants. Learn how this new media is overcoming distance and logistical challenges as well as ensuring consistency of message and furthering ownership in off-the-job safety.

American Society of Safety Engineers – Safety 2010

http://www.asse.org/education/pdc10/seminars.php

17 June – Teaching Supervisors to be Safety Coaches

Speaker: Terry L. Mathis

Topic: Session # 814 – Training Supervisors to Become Safety Coaches

In this seminar, you will learn to turn supervisors, who are often an obstacle to safety, into safety coaches who can identify and modify the behaviors that cause accidents. The coaching skills taught will also help improve many other areas of worker performance and build supportive relationships between supervisors and workers. Learn to:

·         Train supervisors on coaching skills they can use to assist workers in becoming safer and more productive

·         Motivate supervisors to participate in safety efforts and make it an important part of their job description

·         Focus safety efforts on a list of precautions that are within the power of supervisors and workers to control

Welcome to 2010 and a new decade! Every year I commit to continuing my education through advanced courses, workshops, writings, speaking, application and self-study. I believe that once you stopped learning, you have stopped living. Below is a list (by month) of the books I read in 2009.

January

1. Sway: The Irresistible Pull of Irrational Behavior, by Ori Brafman and Rom Brafman

2. Swim With The Sharks: Without Being Eaten Alive, Outsell, Outmanage, Ourmotivate and Outnegotiate Your Competition by Harvey B. Mackay

3. The Basics of Performance Measurement by Jerry L. Harbour

4. The Future of Management by Gary Hamel

February

1. The Long Tail: Why the Future of Business is Selling Less of More by Chris Anderson

2. Lateral Thinking: Creativity Step by Step by Edward de Bono

3. Performance Safety: A Practical Approach by Randy E. Devaul

March

1. Outliers: The Story of Success by Malcolm Gladwell

2. Judgement: How Winning Leaders Make Great Calls by Noel M. Tichy and Warren G. Bennis

3. Mastering Safety Communication by John Drebinger

April

1. Stumbling on Happiness, by Daniel Gilbert

2. The 3 Signs of a Miserable Job: A Fable for Managers (And Their Employees) by Patrick Lencioni

3. The Go-Giver: A Little Story About a Powerful Business Idea, by Bob Burg & John David Mann

4. How Full is Your Bucket?: Positive Strategies for Work and Life by Tom Rath and Donald O. Clifton

5. Coaching For Improved Work Performance by Ferdinand F. Fournies

May

1. Primal Leadership: Learning to Lead with Emotional Intelligence by Daniel Golman ,Richard E. Boyatis, and Annie McKee

2. The Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School by John Medina

3. Yes You Can: Conduct Your Own Safety Perception Survey by Dennis Ryan

June

1. Intrinsic Motivation At Work: What Really Drives Employee Engagement by Kenneth W Thomas,

2. Your Child’s Strengths: Discover Them, Develop Them, Use Them by Jennifer Fox

3. Safety 24/7: Building an Incident-Free Culture by Robert L. Lorber, Ph.D. Gregory M. Anderson

4. Exceptional Selling: How The Best Connect and Win In High Stakes Sales by Jeff Thull

5. The Art of Safety: Breakthrough Techniques For Optimal Safety Performance by Gary Phillips

6. 12: The Elements of Great Managing by Rodd Wagner and Ph.D. James K. Harter

July

1. How We Decide by Jonah Lehrer

2. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph Michelli

3. Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors by Patrick Lencioni

4. Who's Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success—And Won’t Let You Fail by Keith Ferrazzi

August

1. SuperMotivation: A Blueprint for Energizing Your Organization from Top to Bottom by Dean R. Spitzer

2. 6 Thinking Hats by Edward de Bono

3. The Power of a Story: Rewrite Your Destiny in Business and in Life by Jim Loehr

4. The Element: How Finding Your Passion Changes Everything by Lou Aronica and Ken Robinson

5. How to be a Gentleman: A Contemporary Guide to Common Courtesy by John Bridges

6. A Gentleman Gets Dressed Up: What to Wear, When to Wear it, How to Wear it by Bryan Curtis and John Bridges

7. A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel H. Pink

8. The Confident Speaker: Beat Your Nerves and Communicate at Your Best in Any Situation by Harrison Monarth and Larina Kase

9. Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry I. Porras

10. Understanding Finance: Expert Solutions to Everyday Challenges by Harvard Business School Press

September

1. Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm by Verne Harnish

2. Unleashing The Ideavirus by Seth Godin

3. How To Start A Conversation and Make Friends by Don Gabor

4. Master Change, Maximize Success by Rebecca Potts and Jeanenne LaMarsh

5. The Drunkards Walk: How Randomness Rules Our Lives by Leonard Mlodinow

6. The Wisdom of Crowds by James Surowiecki

7. Tribes: We Need You to Lead Us by Seth Godin

8. The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance by Adrian Gostick and Chester Elton

October

1. Quite Strength: The Principles, Practices, and Priorities of a Winning Life by Tony Dungy and Nathan Whitaker

2. The 5th Discipline: The Art & Practice of The Learning Organization by Peter M. Senge

3. The Discipline of Teams by Jon R. Katzenbach and Douglas K. Smith

November

1. The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams by Deborah Mackin

2. Greater Than Yourself: The Ultimate Lesson of True Leadership by Steve Farber, Patrick Lencioni, and Matthew Kelly

December

1. Leadership And Self-Deception: Getting Out Of The Box by The Arbinger Institute

2. The Radical Leap: A Personal Lesson in Extreme Leadership by Steve Farber

3. Think Magic of Thinking Big by David Schwartz

4. The Radical Edge: Stoke Your Business, Amp Your Life, and Change The World by Steve Farber

5. The Invisible Employee: Realizing the Hidden Potential in Everyone by Adrian Gostick and Chester Elton

Have a safe, great and adventurous 2010!

Shawn M. Galloway

ProAct Safety

Greetings! Recording this podcast live in Orlando Florida. Recently we were at NSC's (National Safety Council) 2009 Congress and Expo. We both spoke on some important topics during the conference, and we thought it would be fun to record a live podcast on the show floor; to celebrate 100 podcasts! While this was, we realize it is not the same sound quality you are used to so my apologies in advance for that. If you have any difficulty with the sound, keep in mind that we transcribe these podcasts and place the text (what we call show notes) on our website at www.proactsafety.com and click on insights then podcasts. 

This week we wanted to share a very simple three-step coaching model for coaching for safety performance. As you listen to this model consider how easily it can be applied to other performance objectives.  I’d like to thank those of you who participated in the live recording and also those who took the time to stop by our booth and say hello. It is always great to meet the listeners to this podcast in person as you are the reason Terry and I record these podcasts. I hope you are sharing these topics and the principles of safety with your coworkers, friends and families. 

Have a great week!

Shawn M. Galloway

ProAct Safety

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We are excited to announce the dates for ProAct Safety's 2010 Annual Conference! I'm sure you are busy, so I hope you will please take some time to mark your calendar!

ProAct Safety's Annual Conference

6 - 8 April 2010

Houston, TX

http://www.proactsafety.com/upcomingevents

Based on feedback from previous conferences and over a thousand attendees, we are yet again enhancing the personal experience. 

We are also changing the venue to be closer to the Houston Airport (IAH). The event will be held in a full-service hotel with complimentary shuttle service (so no rental car needed). As always we will continue to work hard to ensure new value, while decreasing the travel expenses.

We hope you know we are here to support you in your efforts to reach and sustain safety culture excellence. There will be more information provided on this event over the next few months. In the meantime, please take advantage of our self-help resources listed below.   If you would like to sign-up to receive updates on this and other self-help safety ideas, please visit: http://www.proactsafety.com/subscribetonewsletter

See you in April 2010

Shawn M. Galloway

ProAct Safety

Greetings recording on the road this week in Cleveland, Ohio where Terry and I are leading some advanced safety public workshops. Last week while working in Omaha Nebraska I was interviewed by the host of Leadership-Action.com, Greg Krieser.  Greg states on the site that “Leadership-Action came about through the study and application of various leadership principles.” He interviews several leaders in different areas and posts the video and audio files on the site for both streaming and download. You can also find Leadership-Action on iTunes. 

I have personally worked with Greg, he is a great guy a fantastic leader as well.  I was honored when he asked to interview me about my thoughts on leadership. This past Friday when we completed some work at his facility, we sat down for the interview.  For the podcast this week, I would like to share that interview with you. If you would like to see the video portion of that site please visit http://leadership-action.com/?p=334 . Greg has some great thoughts on that site and I encourage you to take a look.

Have a great week!

Shawn Galloway

ProAct Safety

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Greetings! Recording this podcast in Denver, Colorado. Welcome to episode 100! In this special edition we would like to share with you some opportunities to participate with us in a live recording of a Safety Culture Excellence Podcast, and sit in on some of our talks this week at National Safety Council 2009 Congress and Expo.

Terry and I have decided to record a special episode live at National Safety Council! The recording will take place on Wednesday the 28^th of October from 9:30 am – 10:30 am. If you would like to find out where this will be held, please stop by booth number #737 on Monday or Tuesday to pick up the information and invite. If you have trouble remembering our booth number, just think of the 737 airplane.  

Terry will be leading a preconference session titled Teaching Supervisors to Be Safety Coaches today, the 25^th of October from 8:00 AM - 4:30 PM in room W108B

Consider that supervisors are probably the most important people in any organization for creating a safe environment. Their impact on safety is exceptional, and when they’re aligned with organizational goals and taught effective coaching skills, the results can be extremely positive. This session investigates why supervisors may not fulfill their potential as safety leaders, and what can be done to remedy the situation.

Terry and Rudy Hagen from Georgia-Pacific will be jointly presenting on a topic titled “Measuring Safety Culture at Georgia-Pacific. This session will be held on Monday, the 26^th of October from 1:30 PM - 3:00 PM in room 308A

Sometimes safety training has to be presented differently at various locations. This session will examine why several Georgia-Pacific sites encountered cultural issues with training tools that had been successful at other sites. You’ll see how Georgia-Pacific partnered with ProAct Safety to develop new tools and processes that measure safety excellence. This new analysis helped uncover problems that were not apparent in audits or perception surveys. Learn the methodology, findings, corrective steps and the impact they had on safety at these sites.

I will be speaking about Safety Culture Assessments and Actionable Findings also on Monday the 26^th of October from 3:30 PM - 5:00 PM in room 311C

Until you determine where your safety program is, you can’t determine the best approach to getting where you want it to be. Safety cultural assessments uncover your safety management needs. This session will discuss different approaches to conducting safety cultural assessments, and how to ensure findings are internally actionable and results are sustainable.

Terry will be speaking on Motivation Strategies: Rewards and Incentives on Tuesday the 27^th of October from 1:30 PM - 3:00 PM, in room 307C 

Are you or your team running out of gas? Incentive programs can be tough to execute. This session will examine ways to motivate your team and get everyone involved in the process. You will have the opportunity to share your challenges and ideas you have for engaging people. Bring examples and ideas to share.

So if you are coming out to NSC I hope you will stop by booth #737 to get any further information on either our talks, participate in a podcast recording, or just to stop by and say hello!

Wow I can’t believe it, 100 episodes already. On behalf of all of us here at ProAct Safety we thank you for tuning in each week. It has been a lot of fun recording these podcasts and responding to your questions. By the way thank you for allowing us to use these questions to create podcasts. We promise to continue to bring you fresh ideas each week. If you would like to sign up for our private newsletter so you can be among the first to receive notification about public and private events then please visit www.ProActSafety.com and click on the Subscribe button.

Thanks again for allowing us to share our thoughts with you. I hope you will continue to share yours with us as well. I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Shawn M. Galloway

ProAct Safety

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Click here to sign-up for the Safety Culture Excellence / ProAct Safety Newsletter! Be among the first to to receive the latest information and to be notified of our private webinars, podcasts and advanced tools!

For those of you celebrating, have a great and safe Labor Day Weekend!

Shawn Galloway

ProAct Safety

If you are attending Health & Safety Canada 2009 in Toronto next week, stop by booth #306 and say hello!

Shawn Galloway

Host – Safety Culture Excellence

President & COO – ProAct Safety

Hello everyone! It is with great pleasure that I announce that we will be hosting a one day event titled “Advanced Lean Behavior-Based Safety Facilitator Seminar”.

Based on several conversations with our clients and previous conference attendees, we have modified our typical annual conference.  Therefore, instead of our usual large gathering, we will hold several small, yet more advanced one-day seminars throughout the year.  The first of these events will be the "Advanced Lean Behavior-Based Safety Facilitator" seminar, scheduled for the 30^th of April 2009. 

The other seminar topics for this year are the following:

• Leadership Safety Coaching - Teaching Leaders How to be Safety Coaches
• Assessing & Developing Your Safety Culture

The Advanced Lean Behavior-Based Safety Facilitator seminar will be held on Thursday the 30^th of April 2009 at the Sheraton North Houston Hotel which is located at Houston’s George Bush Intercontinental airport. We are limiting the audience size to 50 for this event so we can keep in focused and ensure we can move through the advanced topics at a fast pace. The investment per attendee is $795.

The Seminar will have the following Agenda:

• Assessing Readiness for Improvement
• Existing processes - Critical Questions and Easy to Spot Waste
• How to Ensure Success and Continuous Trust with Labor Unions
• Ensuring Leadership Support
• Practical Application in Logistically Challenging Environments
• How to Avoid Start-Up Failure and Achieve Sustainable Success
• Observer Burn-Out and Motivation
• The Importance of Communication in a Behavior-Based Safety Process
• How to Facilitate Success When Leading Steering Committees
• Continuous Improvement & Maintaining a Results Orientation
• Using Behavior-Based Safety to Improve the Safety Culture

I will be facilitating this event along with Terry Mathis, the CEO and Founder of ProAct Safety and the world’s most experienced practitioner of Behavior-Based Safety. If you are unfamiliar with Lean Behavior-Based Safety, Lean BBS^® is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process.  Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1000 successful global implementations; Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process.

We are proud of the fact that ProAct Safety  is the only firm who has been called in behind all of the major Behavior-Based Safety methodologies. Unfortunately we have found when auditing existing processes, (if they were initially successful) it is common to see many traditional Behavior-Based Safety processes plateau in their results after the first few years of operation.  At this point the process can become routine and the process leaders may go into a holding pattern that loses the original result-based orientation.  The newness and successes that motivated the process early on disappear into the past and the whole process tends to simply go through the motions and slowly lose momentum.  Behavior-Based Safety processes do not typically fade away if they have ever been successful, but they become much less than they are capable of being. This is the perfect time for Behavior-Based Safety process improvement.This intensive session will enable the participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS^®) Technologies for spearheading process improvement. Utilizing the best of your existing Behavior-Based Safety process, your site Behavior-Based Safety leaders will explore the options and learn the lean techniques that will successfully breathe new life and efficiency into the existing structure. 

• Attain the next step-change in accident reduction results through better targeting
• Increase employee participation through a narrowed focus
• Increase the level of expertise in the personnel active in the process
• Provide new techniques to the observation and data analysis strategies
• Re-energize the process through improved results and more efficient functions
• Reduce worker requirements to maintain the process
• Assess the existing Behavior-Based Safety process for positive foundations to build on
• Make more efficient use of site leaders and steering teams
• Narrow the focus of the checklist to improve efficiency
• Learn the benefits of making observations shorter but more effective
• Target observations where they will produce the best results
• Simplify observation data to make it easier to analyze
• Produce faster, more targeted results
• Truly accomplish the reality of continuous improvement in safety
• Learn tools and methods to address the site-specific variables, thus ensuring internalization and success 

This will be a fast paced event which again is why we are limiting this to 50 people. If you would like to register for the event please visit www.proactsafety.com for more information. I look forward to seeing you there!

Shawn Galloway

President & Chief Operating Officer – ProAct Safety, Inc

Founder, Host & Coauthor – Safety Culture Excellence

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Hello everyone! The picture below highlights where everyone is listening from this month. I thank you for the time you spend with us each week! If you have any suggestions on how we can make these podcasts more valuable to you, please let us know!

Have a great week and many thanks!

Shawn Galloway - ProAct Safety