Safety Culture Excellence

Welcome to 2010 and a new decade! Every year I commit to continuing my education through advanced courses, workshops, writings, speaking, application and self-study. I believe that once you stopped learning, you have stopped living. Below is a list (by month) of the books I read in 2009.

January

1. Sway: The Irresistible Pull of Irrational Behavior, by Ori Brafman and Rom Brafman

2. Swim With The Sharks: Without Being Eaten Alive, Outsell, Outmanage, Ourmotivate and Outnegotiate Your Competition by Harvey B. Mackay

3. The Basics of Performance Measurement by Jerry L. Harbour

4. The Future of Management by Gary Hamel

February

1. The Long Tail: Why the Future of Business is Selling Less of More by Chris Anderson

2. Lateral Thinking: Creativity Step by Step by Edward de Bono

3. Performance Safety: A Practical Approach by Randy E. Devaul

March

1. Outliers: The Story of Success by Malcolm Gladwell

2. Judgement: How Winning Leaders Make Great Calls by Noel M. Tichy and Warren G. Bennis

3. Mastering Safety Communication by John Drebinger

April

1. Stumbling on Happiness, by Daniel Gilbert

2. The 3 Signs of a Miserable Job: A Fable for Managers (And Their Employees) by Patrick Lencioni

3. The Go-Giver: A Little Story About a Powerful Business Idea, by Bob Burg & John David Mann

4. How Full is Your Bucket?: Positive Strategies for Work and Life by Tom Rath and Donald O. Clifton

5. Coaching For Improved Work Performance by Ferdinand F. Fournies

May

1. Primal Leadership: Learning to Lead with Emotional Intelligence by Daniel Golman ,Richard E. Boyatis, and Annie McKee

2. The Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School by John Medina

3. Yes You Can: Conduct Your Own Safety Perception Survey by Dennis Ryan

June

1. Intrinsic Motivation At Work: What Really Drives Employee Engagement by Kenneth W Thomas,

2. Your Child’s Strengths: Discover Them, Develop Them, Use Them by Jennifer Fox

3. Safety 24/7: Building an Incident-Free Culture by Robert L. Lorber, Ph.D. Gregory M. Anderson

4. Exceptional Selling: How The Best Connect and Win In High Stakes Sales by Jeff Thull

5. The Art of Safety: Breakthrough Techniques For Optimal Safety Performance by Gary Phillips

6. 12: The Elements of Great Managing by Rodd Wagner and Ph.D. James K. Harter

July

1. How We Decide by Jonah Lehrer

2. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph Michelli

3. Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors by Patrick Lencioni

4. Who’s Got Your Back: The Breakthrough Program to Build Deep, Trusting Relationships That Create Success—And Won’t Let You Fail by Keith Ferrazzi

August

1. SuperMotivation: A Blueprint for Energizing Your Organization from Top to Bottom by Dean R. Spitzer

2. 6 Thinking Hats by Edward de Bono

3. The Power of a Story: Rewrite Your Destiny in Business and in Life by Jim Loehr

4. The Element: How Finding Your Passion Changes Everything by Lou Aronica and Ken Robinson

5. How to be a Gentleman: A Contemporary Guide to Common Courtesy by John Bridges

6. A Gentleman Gets Dressed Up: What to Wear, When to Wear it, How to Wear it by Bryan Curtis and John Bridges

7. A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel H. Pink

8. The Confident Speaker: Beat Your Nerves and Communicate at Your Best in Any Situation by Harrison Monarth and Larina Kase

9. Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry I. Porras

10. Understanding Finance: Expert Solutions to Everyday Challenges by Harvard Business School Press

September

1. Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm by Verne Harnish

2. Unleashing The Ideavirus by Seth Godin

3. How To Start A Conversation and Make Friends by Don Gabor

4. Master Change, Maximize Success by Rebecca Potts and Jeanenne LaMarsh

5. The Drunkards Walk: How Randomness Rules Our Lives by Leonard Mlodinow

6. The Wisdom of Crowds by James Surowiecki

7. Tribes: We Need You to Lead Us by Seth Godin

8. The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent and Accelerate Performance by Adrian Gostick and Chester Elton

October

1. Quite Strength: The Principles, Practices, and Priorities of a Winning Life by Tony Dungy and Nathan Whitaker

2. The 5th Discipline: The Art & Practice of The Learning Organization by Peter M. Senge

3. The Discipline of Teams by Jon R. Katzenbach and Douglas K. Smith

November

1. The Team-Building Tool Kit: Tips and Tactics for Effective Workplace Teams by Deborah Mackin

2. Greater Than Yourself: The Ultimate Lesson of True Leadership by Steve Farber, Patrick Lencioni, and Matthew Kelly

December

1. Leadership And Self-Deception: Getting Out Of The Box by The Arbinger Institute

2. The Radical Leap: A Personal Lesson in Extreme Leadership by Steve Farber

3. Think Magic of Thinking Big by David Schwartz

4. The Radical Edge: Stoke Your Business, Amp Your Life, and Change The World by Steve Farber

5. The Invisible Employee: Realizing the Hidden Potential in Everyone by Adrian Gostick and Chester Elton

Have a safe, great and adventurous 2010!

Shawn M. Galloway

ProAct Safety

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Greetings! Recording this podcast live in Orlando Florida. Recently we were at NSC’s (National Safety Council) 2009 Congress and Expo. We both spoke on some important topics during the conference, and we thought it would be fun to record a live podcast on the show floor; to celebrate 100 podcasts! While this was, we realize it is not the same sound quality you are used to so my apologies in advance for that. If you have any difficulty with the sound, keep in mind that we transcribe these podcasts and place the text (what we call show notes) on our website at www.proactsafety.com and click on insights then podcasts. 

This week we wanted to share a very simple three-step coaching model for coaching for safety performance. As you listen to this model consider how easily it can be applied to other performance objectives.  I’d like to thank those of you who participated in the live recording and also those who took the time to stop by our booth and say hello. It is always great to meet the listeners to this podcast in person as you are the reason Terry and I record these podcasts. I hope you are sharing these topics and the principles of safety with your coworkers, friends and families. 

Have a great week!

Shawn M. Galloway

ProAct Safety

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We are excited to announce the dates for ProAct Safety’s 2010 Annual Conference! I’m sure you are busy, so I hope you will please take some time to mark your calendar!

ProAct Safety’s Annual Conference

6 - 8 April 2010

Houston, TX

http://www.proactsafety.com/upcomingevents

Based on feedback from previous conferences and over a thousand attendees, we are yet again enhancing the personal experience. 

We are also changing the venue to be closer to the Houston Airport (IAH). The event will be held in a full-service hotel with complimentary shuttle service (so no rental car needed). As always we will continue to work hard to ensure new value, while decreasing the travel expenses.

We hope you know we are here to support you in your efforts to reach and sustain safety culture excellence. There will be more information provided on this event over the next few months. In the meantime, please take advantage of our self-help resources listed below.   If you would like to sign-up to receive updates on this and other self-help safety ideas, please visit: http://www.proactsafety.com/subscribetonewsletter

See you in April 2010

Shawn M. Galloway

ProAct Safety

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Greetings recording on the road this week in Cleveland, Ohio where Terry and I are leading some advanced safety public workshops. Last week while working in Omaha Nebraska I was interviewed by the host of Leadership-Action.com, Greg Krieser.  Greg states on the site that “Leadership-Action came about through the study and application of various leadership principles.” He interviews several leaders in different areas and posts the video and audio files on the site for both streaming and download. You can also find Leadership-Action on iTunes. 

I have personally worked with Greg, he is a great guy a fantastic leader as well.  I was honored when he asked to interview me about my thoughts on leadership. This past Friday when we completed some work at his facility, we sat down for the interview.  For the podcast this week, I would like to share that interview with you. If you would like to see the video portion of that site please visit http://leadership-action.com/?p=334 . Greg has some great thoughts on that site and I encourage you to take a look.

Have a great week!

Shawn Galloway

ProAct Safety

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Greetings! Recording this podcast in Denver, Colorado. Welcome to episode 100! In this special edition we would like to share with you some opportunities to participate with us in a live recording of a Safety Culture Excellence Podcast, and sit in on some of our talks this week at National Safety Council 2009 Congress and Expo.

Terry and I have decided to record a special episode live at National Safety Council! The recording will take place on Wednesday the 28^th of October from 9:30 am – 10:30 am. If you would like to find out where this will be held, please stop by booth number #737 on Monday or Tuesday to pick up the information and invite. If you have trouble remembering our booth number, just think of the 737 airplane.  

Terry will be leading a preconference session titled Teaching Supervisors to Be Safety Coaches today, the 25^th of October from 8:00 AM - 4:30 PM in room W108B

Consider that supervisors are probably the most important people in any organization for creating a safe environment. Their impact on safety is exceptional, and when they’re aligned with organizational goals and taught effective coaching skills, the results can be extremely positive. This session investigates why supervisors may not fulfill their potential as safety leaders, and what can be done to remedy the situation.

Terry and Rudy Hagen from Georgia-Pacific will be jointly presenting on a topic titled “Measuring Safety Culture at Georgia-Pacific. This session will be held on Monday, the 26^th of October from 1:30 PM - 3:00 PM in room 308A

Sometimes safety training has to be presented differently at various locations. This session will examine why several Georgia-Pacific sites encountered cultural issues with training tools that had been successful at other sites. You’ll see how Georgia-Pacific partnered with ProAct Safety to develop new tools and processes that measure safety excellence. This new analysis helped uncover problems that were not apparent in audits or perception surveys. Learn the methodology, findings, corrective steps and the impact they had on safety at these sites.

I will be speaking about Safety Culture Assessments and Actionable Findings also on Monday the 26^th of October from 3:30 PM - 5:00 PM in room 311C

Until you determine where your safety program is, you can’t determine the best approach to getting where you want it to be. Safety cultural assessments uncover your safety management needs. This session will discuss different approaches to conducting safety cultural assessments, and how to ensure findings are internally actionable and results are sustainable.

Terry will be speaking on Motivation Strategies: Rewards and Incentives on Tuesday the 27^th of October from 1:30 PM - 3:00 PM, in room 307C 

Are you or your team running out of gas? Incentive programs can be tough to execute. This session will examine ways to motivate your team and get everyone involved in the process. You will have the opportunity to share your challenges and ideas you have for engaging people. Bring examples and ideas to share.

So if you are coming out to NSC I hope you will stop by booth #737 to get any further information on either our talks, participate in a podcast recording, or just to stop by and say hello!

Wow I can’t believe it, 100 episodes already. On behalf of all of us here at ProAct Safety we thank you for tuning in each week. It has been a lot of fun recording these podcasts and responding to your questions. By the way thank you for allowing us to use these questions to create podcasts. We promise to continue to bring you fresh ideas each week. If you would like to sign up for our private newsletter so you can be among the first to receive notification about public and private events then please visit www.ProActSafety.com and click on the Subscribe button.

Thanks again for allowing us to share our thoughts with you. I hope you will continue to share yours with us as well. I’d like to close with this, if you only have time to do one thing in safety today, what would it be and how will it contribute to making this a safer world for us all? Thanks for tuning in…

Shawn M. Galloway

ProAct Safety

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Click here to sign-up for the Safety Culture Excellence / ProAct Safety Newsletter! Be among the first to to receive the latest information and to be notified of our private webinars, podcasts and advanced tools!

For those of you celebrating, have a great and safe Labor Day Weekend!

Shawn Galloway

ProAct Safety

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If you are attending Health & Safety Canada 2009 in Toronto next week, stop by booth #306 and say hello!

Shawn Galloway

Host – Safety Culture Excellence

President & COO – ProAct Safety

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Hello everyone! It is with great pleasure that I announce that we will be hosting a one day event titled “Advanced Lean Behavior-Based Safety Facilitator Seminar”.

Based on several conversations with our clients and previous conference attendees, we have modified our typical annual conference.  Therefore, instead of our usual large gathering, we will hold several small, yet more advanced one-day seminars throughout the year.  The first of these events will be the “Advanced Lean Behavior-Based Safety Facilitator” seminar, scheduled for the 30^th of April 2009. 

The other seminar topics for this year are the following:

• Leadership Safety Coaching - Teaching Leaders How to be Safety Coaches
• Assessing & Developing Your Safety Culture

The Advanced Lean Behavior-Based Safety Facilitator seminar will be held on Thursday the 30^th of April 2009 at the Sheraton North Houston Hotel which is located at Houston’s George Bush Intercontinental airport. We are limiting the audience size to 50 for this event so we can keep in focused and ensure we can move through the advanced topics at a fast pace. The investment per attendee is $795.

The Seminar will have the following Agenda:

• Assessing Readiness for Improvement
• Existing processes - Critical Questions and Easy to Spot Waste
• How to Ensure Success and Continuous Trust with Labor Unions
• Ensuring Leadership Support
• Practical Application in Logistically Challenging Environments
• How to Avoid Start-Up Failure and Achieve Sustainable Success
• Observer Burn-Out and Motivation
• The Importance of Communication in a Behavior-Based Safety Process
• How to Facilitate Success When Leading Steering Committees
• Continuous Improvement & Maintaining a Results Orientation
• Using Behavior-Based Safety to Improve the Safety Culture

I will be facilitating this event along with Terry Mathis, the CEO and Founder of ProAct Safety and the world’s most experienced practitioner of Behavior-Based Safety. If you are unfamiliar with Lean Behavior-Based Safety, Lean BBS^® is based on the philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process.  Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1000 successful global implementations; Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process.

We are proud of the fact that ProAct Safety  is the only firm who has been called in behind all of the major Behavior-Based Safety methodologies. Unfortunately we have found when auditing existing processes, (if they were initially successful) it is common to see many traditional Behavior-Based Safety processes plateau in their results after the first few years of operation.  At this point the process can become routine and the process leaders may go into a holding pattern that loses the original result-based orientation.  The newness and successes that motivated the process early on disappear into the past and the whole process tends to simply go through the motions and slowly lose momentum.  Behavior-Based Safety processes do not typically fade away if they have ever been successful, but they become much less than they are capable of being. This is the perfect time for Behavior-Based Safety process improvement.This intensive session will enable the participants to create a customized plan, using the latest Lean Behavior-Based Safety (Lean BBS^®) Technologies for spearheading process improvement. Utilizing the best of your existing Behavior-Based Safety process, your site Behavior-Based Safety leaders will explore the options and learn the lean techniques that will successfully breathe new life and efficiency into the existing structure. 

• Attain the next step-change in accident reduction results through better targeting
• Increase employee participation through a narrowed focus
• Increase the level of expertise in the personnel active in the process
• Provide new techniques to the observation and data analysis strategies
• Re-energize the process through improved results and more efficient functions
• Reduce worker requirements to maintain the process
• Assess the existing Behavior-Based Safety process for positive foundations to build on
• Make more efficient use of site leaders and steering teams
• Narrow the focus of the checklist to improve efficiency
• Learn the benefits of making observations shorter but more effective
• Target observations where they will produce the best results
• Simplify observation data to make it easier to analyze
• Produce faster, more targeted results
• Truly accomplish the reality of continuous improvement in safety
• Learn tools and methods to address the site-specific variables, thus ensuring internalization and success 

This will be a fast paced event which again is why we are limiting this to 50 people. If you would like to register for the event please visit www.proactsafety.com for more information. I look forward to seeing you there!

Shawn Galloway

President & Chief Operating Officer – ProAct Safety, Inc

Founder, Host & Coauthor – Safety Culture Excellence

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Hello everyone! The picture below highlights where everyone is listening from this month. I thank you for the time you spend with us each week! If you have any suggestions on how we can make these podcasts more valuable to you, please let us know!

Have a great week and many thanks!

Shawn Galloway - ProAct Safety

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Happy Holidays! For the podcast this week, I would like to provide the audio only portion from the recent video, “Intro to Lean BBS (Behavior-Based Safety)”. If you would like to view the full video, please visit www.safetycultureexcellence.com and click on the videos category. Remember to visit the site often as we post new ideas and tools weekly.

The presenter for this event was Terry Mathis, the Founder and CEO of ProAct Safety. Terry is also one of the founders and practical pioneers of Behavior-Based Safety. Prior to starting our firm in 1993, he developed the process in-house at Coca Cola over 20 years ago, where he was the Director of Training. He has direct experience with all of the major methods of traditional Behavior-Based Safety (Behaviour-Based Safety, BBS) and over the past 25 years he has personally been involved with over 700 implementations in close to 30 countries.

In 2000, Terry created Lean Behavior-Based Safety which is based on the Philosophy of achieving faster accident reductions with the minimum internal resources and external cost requirements, ultimately achieving a more sustainable internalized continuous improvement process. Borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1000 successful implementations, Lean Behavior-Based Safety has proven to be the most efficient and practical approach to an already effective theoretical process.

The purpose of this event is to provide you with insight and ideas, based on our direct experience with all of the major methodologies, as today; we are the only company who has been called in behind the other approaches to improve their processes at sites all over the world.

I hope you enjoy this event, for more information about Lean BBS please contact us at www.proactsafety.com and visit our audio blog site weekly for more ideas at www.safetycultureexcellence.com

Shawn Galloway

President & COO

ProAct Safety

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