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Safety Culture Excellence is a weekly series designed to support your efforts towards excellence in performance and culture. For more information or to contact the host, visit www.ProActSafety.com.
Episodes

Sep 4, 2013
Sep 4, 2013
What if everyone in your organization obeys the rules, follows the procedures and wears their PPE with a minimum of supervision or management? Is this safety culture excellence? NO! This is a culture of compliance, not excellence. Certainly, it is a move in the right direction and is a desirable accomplishment. It is a step above command-and-control but still a number of steps short of true excellence.
Excellence is well above and beyond simple compliance. Most rules and procedures are minimal standards for safety and only address the most common and obvious risks. Even organizations which reach high levels of compliance still have a level of accidents untouched by their efforts. As organizations begin to plateau in their compliance efforts, they often look for advanced strategies to help them accomplish the next step change.
Beyond compliance, workers must think and act intelligently; not just mindlessly comply. Organizations must examine their influences on workers to make sure they reinforce safety and not shortcuts or acceptance of risks. When all factors, both individual and organizational are aligned to go above and beyond compliance, the potential for excellence begins. At this level of performance, compliance is so basic that is expected of everyone all the time. The new measure of success is repeated victories, not simply playing a decent game.
-Terry L. Mathis
Terry L. Mathis is the founder and CEO of ProAct Safety, an international safety and performance excellence firm. He is known for his dynamic presentations in the fields of behavioral and cultural safety, leadership, and operational performance, and is a regular speaker at ASSE, NSC, and numerous company and industry conferences. EHS Today listed Terry as a Safety Guru in ‘The 50 People Who Most Influenced EHS in 2010, 2011 and 2012-2013. He has been a frequent contributor to industry magazines for over 15 years and is the coauthor of STEPS to Safety Culture Excellence, 2013, WILEY.

Apr 22, 2013
Apr 22, 2013
7 min
Greetings everyone, this podcast recorded while in Baku, Azerbaijan. I’d like to share an article I wrote that was published December 2012 in Occupational Health & Safety Magazine. It was titled, Understanding the Roles of Behavior in Safety. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com. I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble. Have a great week! Shawn M. Galloway ProAct Safety, Inc

Apr 8, 2013
Apr 8, 2013
5 min
Greetings everyone, this podcast recorded while in Billings, MT. I’d like to share an article I wrote that was published December 2012 in BIC Magazine. It was titled, Avoiding the 10 Common Pitfalls of Behavior-Based Safety. The published article can either be found on the magazine’s website or under Insights at www.ProActSafety.com. I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store. For more detailed strategies to achieve and sustain excellence in performance and culture, pick up a copy of our book, STEPS to Safety Culture Excellence, available through WILEY (publisher), Amazon or Barnes and Noble. Have a great week! Shawn M. Galloway ProAct Safety, Inc

Jan 28, 2013
Jan 28, 2013
5 min
Greetings everyone, this podcast recorded while in Memphis, TN. I’d like to share an article I wrote that was published November 2012 in my column BIC Magazine. It was titled, A.W.A.R.E. – Five Steps To A Successful Safety Observation. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Jan 14, 2013
Jan 14, 2013
5 min
Greetings everyone, this podcast recorded while in Orlando, FL. I’d like to share an article I wrote that was published October 2012 in my column BIC Magazine. It was titled, I’m Sorry I Almost Killed You. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Jan 7, 2013
Jan 7, 2013
1 min
This session is designed to be an introduction to the rationale and practice of BBS for newcomers and a thorough review for participants at the workforce and management levels.
The supporting roles of management and supervisors will be discussed. The support roles in BBS are less active than the participants' roles, yet more critical for success and sustainability. In addition to understanding what BBS is and how it works, managers and supervisors need to know the rationale for having a process and the strategies for ensuring it is successful.
Being well grounded in the principles and practices is a basic need for success to both those who are implementing or renewing BBS processes. The course will cover every major facet of BBS including the following:
- The philosophy and science behind BBS
- The rationale and ROI (return on investment) of BBS
- What leads to union resistance and how to involve unions for support
- Selection criteria and functions of a BBS Steering Team/Committee
- Time-away-from-work requirements of Steering Team members and Observers
- Key roles, responsibilities and expectations (RREs) of those participating in the process
- Manager's and Supervisor's support roles
- The responsibilities and benefits of employees in a BBS environment
- Start-up cycles for BBS from implementation to maturity
- How to communicate BBS to the workforce
- Support and resources needed by the process to ensure success
- How to posture BBS in relation to other safety efforts and programs
- How BBS impacts safety culture and how to utilize BBS as a safety culture building tool
- How to keep the process results oriented
- How to guarantee process sustainability
- How to refresh and renew an existing BBS process
- Attendees will be thoroughly versed on the basics of BBS to either return to a project or attend the Annual BBS Conference with purpose and focus.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com

Dec 10, 2012
Dec 10, 2012
3 min
Use the latest Behavior-Based Safety Technologies for spearheading safety process improvement, borrowing proven techniques from Lean Manufacturing, Six Sigma, and experiences from over 1,500 successful implementations.
Create a customized plan to assess and improve site and/or organizational safety culture. Common myths about safety culture will be dispelled and a good working definition will be developed to empower understanding and customization. Assessment methodologies will be discussed and compared and each participant will see how to best determine the cultural strengths and improvement opportunities.
Based on the assessment findings, plans will be formulated to find the most practical and effective strategies to build on cultural strengths and address weaknesses. Opportunities will be investigated to utilize other site improvement initiatives to aid in the cultural improvement plans. All plans will conclude with measurement strategies to ensure long-term change viability and early identification of problems.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com

Nov 26, 2012
Nov 26, 2012
2 min
ProAct Safety® has successfully certified over one thousand Internal Consultants across every major industry. The Lean BBS® Internal Consultant Certification Workshop is designed for organizations that desire to internalize and sustain their own approach to Behavior-Based Safety (BBS).
This intensive, highly interactive workshop will fully qualify attendees to return to their organizations and design a customized plan to strategically implement or improve an existing Behavior-Based Safety process. This approach is ideal for companies who want to maximize their own ability to implement the most effective and efficient approach to BBS, regardless of challenging industry or logistics; or who want to ensure a proven approach to find new sustainable results while minimizing outside costs.
Creating Internal Capabilities
This workshop will train participants to utilize ProAct Safety®'s proven Lean BBS® methodologies for facilitating an implementation. Most importantly, it will prepare the attendees to anticipate and address the issues that can challenge the success to Behavior-Based Safety approaches. Participants will be able to identify opportunities to minimize the perception of change, achieve the quickest success possible, and ensure long-term process sustainability.
This approach is not a train-the-trainer course, nor is it intended to teach individuals to simply deliver training on Behavior-Based Safety. Every site will have its own unique challenges and cultures. To allow the internal consultants the most opportunities for success, it is extremely important they understand and internalize the strategies to identify the site-specific variables that have become, or could become, problematic barriers.
Lean BBS® utilizes aspects of performance and quality systems to drastically reduce the typical internal resource requirements of a Behavior-Based Safety process. Lean Behavior-Based Safety® focuses on leveraged use of resources resulting in quicker and more sustainable results in a shorter time, with less disruption to operations, and less resistance from workers and unions.
Unfortunately, it is common to see the results from many traditional Behavioral Safety processes plateau after the first two to three years of operation. At that point, the process can become routine and lose the original result-based orientation. The successes that motivated the process early-on disappear and the entire process tends to slowly lose momentum. Successful Behavior-Based Safety processes do not typically fade away, but can be much less effective than they are capable of being. This is the perfect time for BBS process improvement.
For more information contact ProAct Safety at 936.273.8700 or info (at) ProActSafety.com
Shawn M. Galloway
ProAct Safety
www.ProActSafety.com
www.SafetyCultureExcellence.com

Aug 20, 2012
Aug 20, 2012
Greetings, this podcast recorded while in Topeka, KS. For the podcast this week I’d like to share an article I wrote that was published in June 2012 in my column in BIC Magazine. It was titled, Behavior-Based Safety: Use the Data or Don’t Bother. The published article can either be found at www.BICAlliance.com or under Insights at www.ProActSafety.com.
I hope you enjoy the podcast this week. If you would like to download or play on demand our other podcasts, please visit the ProAct Safety’s podcast website at: http://www.safetycultureexcellence.com. If you would like access to archived podcasts (older than 90 days – dating back to January 2008) please visit www.ProActSafety.com/Store.
Have a great week!
Shawn M. Galloway
ProAct Safety, Inc

Jun 3, 2012
Jun 3, 2012
Greetings all! Probability is a factor that masks risks from many workers. This video explains how low-probability risks look ok when they are really not. It does so without criticizing workers for not seeing these hard-to-understand risks and the importance of avoiding them. ProAct Safety provides more strategies in the area of safety culture and safety excellence in the public domain than any other firm, organization or association. For access to increased, advanced value in the form of videos, podcasts, public workshops and seminars, please visit www.ProActSafety.com/Store
You can either watch the video here at www.SafetyCultureExcellence.com or you can watch it below from YouTube.
[youtube=http://www.youtube.com/watch?v=RfcKrcRJix0]
I hope you enjoy and have a great week!
Shawn M. Galloway
ProAct Safety, Inc.
